Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Sullivan,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another exceptional experience.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Nous avions une chambre qui donnait sur le boulevard et c’était extrêmement bruyant on aurait dit que les fenêtres étaient ouvertes, nous avons même vérifié deux fois pour être certain!!!
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Manager, Gestion de l’hôtel
Hello Michel, We apologize for the inconvenience you experienced during your stay. We recommend reaching out to the hotel's management team directly to address any concerns regarding noise disturbance for future visits. Thank you for sharing your feedback with us.
par un voyageur
Bien
Publié le 6 oct. 2023 sur HotelsBon hôtel, dommage que le parking soit payant et le petit déjeuner non inclus
Commentaires de Gestion de l’hôtel
7 oct. 2023 par Manager, Gestion de l’hôtel
Hello Jerome,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our parking. We hope to someday have another opportunity to host your stay.
par un voyageur
Publié le 22 juill. 2023 sur Expedia
Accueil exécrable
Commentaires de Gestion de l’hôtel
23 juill. 2023 par Manager, Gestion de l’hôtel
Hello Vincent,We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.
par un voyageur
Très bien
Publié le 12 oct. 2021 sur HotelsJ’ai réservé cet hôtel pour une amie en voyage à Los Angeles, elle a beaucoup apprécié l’aménagement de la chambre et la situation de l’hôtel (proximité de restaurants).
Commentaires de Gestion de l’hôtel
12 oct. 2021 par Manager, Gestion de l’hôtel
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.
par un voyageur
Bon hôtel et bien situé
Publié le 29 août 2019 sur HotelsTrès bien cet hôtel. Personnel accueillant. Attention parking payant néanmoins.
Commentaires de Gestion de l’hôtel
29 août 2019 par Manager, Gestion de l’hôtel
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our parking. We hope you will return so that we can provide you an even superior experience.
par un voyageur
Hotel à fuir.
Publié le 21 juill. 2019 sur HotelsHotel en travaux!!!!!Aucune information ne nous avait été donnée!!!!!
3 tables disponibles uniquement pour le petit déjeuner,nous étions obligés de manger debout!!!! Réveil a 7h30 par le marteau piqueur,poussière de chantier ....
Nous avons été obligés de changer de chambre à cause du bruit incessant du boulevard.Nous avions payé pour un loft présidentiel (j'avais demandé à l'hôtel une chambre calme à l'écart de l'avenue)et nous avons été loges dans une chambre double (afin de pouvoir dormir...)sans aucune compensation commerciale de la part de l'hôtel.
Le canapé lit du loft n'est pas équipé d'un vrai matelas pour dormir,ne comptez pas y mettre non plus un adolescent....
Commentaires de Gestion de l’hôtel
22 juill. 2019 par Manager, Gestion de l’hôtel
Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
par un voyageur
Publié le 13 oct. 2024
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello Julie,We are thrilled to hear that you had a pleasant experience during your stay with us. We look forward to welcoming you back soon for another enjoyable visit!
par un voyageur
Cozy hotel room with cute design!
Publié le 5 oct. 2024 sur HotelsNice cozy hotel room, at end of hallway so pretty quiet. Room was renovated with really cute and fun design. Bed was pretty comfortable but I am picky about pillows and they were OK. Great amenities. The room's view wasn't exciting, it looked out on a parking lot along a quiet street away from the main road, just not much to see.
Great front desk, especially happy about 24 hour service. No breakfast but that's fine, this is a nice value hotel in a good location, compared with others nearby, and not including breakfast was minor.
Overall a great value stay for a last-minute brief business trip. I'd stay here again.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jennifer,Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the cozy room, renovated design, and our 24-hour front desk service. We appreciate your understanding about the view from your room and the breakfast offering. We're thrilled to hear that you found our hotel to be a great value for your last-minute business trip. We look forward to welcoming you back in the future.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
I came to LA from northern California for an event that I knew I was volunteering for setting up, the night before. I called your Hotel to ask what time check-in is. 3:00. We arrived at 3:06 and found that our room was not ready. HUGE disappointment. Gigantic. I asked, pleaded to get into our room. I wish that I had asked for another room. We came back to the hotel at 1:30 am and had to unload then. Exhausted, and into one of the smaller rooms (316). I was not happy. At all. What hotel has a checkin time of 3:00 and does not have the room ready?? I feel slighted. Then I had to pay $38.50for parking when we left @ 6:15am. Why does your website have a different amount for Wed. and then the rate goes down Thurs. and Friday. Not for me.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Manager, Gestion de l’hôtel
Hello Thomas, We apologize for the inconvenience you experienced regarding the timing of your room availability. Our check-in time is at 3:00 pm, and we strive to have rooms ready promptly, but there are occasions when additional time is needed due to the high volume of guests. We regret that the room size did not meet your expectations and appreciate your feedback. Parking rates may vary depending on the day or availability, and we apologize for any confusion this caused. Your feedback is invaluable, and we will share your comments with the team for improvement.
