Note fondée sur 832 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 déc. 2024
We have stayed at this location multiple times. They are nice and the breakfast is fine. The location is starting to show it's age a little. Like there are wear marks on the doors and the toilet lid didn't fit on the toilet (weird)
We will stay again knowing what to expect.
Commentaires de Gestion de l’hôtel
15 déc. 2024 par FOM, Gestion de l’hôtel
Thank you for being a loyal guest and for sharing your feedback. We're glad to hear that you continue to enjoy our location and breakfast. We truly appreciate your comments about the wear and tear you noticed, as well as the issue with the toilet lid. We're currently working on updates and maintenance to ensure our facilities remain comfortable and in top shape for all of our guests. We look forward to welcoming you again on your next visit and will do our best to exceed your expectations. Thank you again for your continued support!
par un voyageur
Publié le 5 oct. 2024
Excellent service never had problems when I’ve stayed here
Commentaires de Gestion de l’hôtel
6 oct. 2024 par FOM, Gestion de l’hôtel
Thank you for your kind words! We’re glad you had a nice experience with us. We look forward to seeing you again! We love having you here!
par un voyageur
Publié le 30 sept. 2024
Its average for what it is. I didnt pay for anythinf extra, i didnt get anything extra
Commentaires de Gestion de l’hôtel
30 sept. 2024 par FDM, Gestion de l’hôtel
Thank you for your feedback! We appreciate your honesty. We're sorry to hear that your experience didn't exceed your expectations. If you have any specific suggestions for improvements, we’d love to hear them. We hope to provide a more enjoyable experience next time!
par un voyageur de San Bernardino
Publié le 24 sept. 2024 sur Expedia
My room had a lot flying bugs in the light fixture that were still alive. There’s was 1 on the bed and 1 crawling around on the floor . When I told the front desk they didn’t know there was a bug issue. For as many bugs that were in the room they have been there for awhile not something that just happened. All they did was say oh wow and sorry about that . I did take pictures and videos to show them as I did and they just oh wow
Commentaires de Gestion de l’hôtel
24 sept. 2024 par FOM, Gestion de l’hôtel
Thank you for your feedback, and I’m truly sorry to hear about your experience. It’s concerning to know that bugs were in your room, and I apologize for the lack of immediate action from our front desk staff. We take cleanliness very seriously, and your situation should not have happened. I appreciate you bringing this to our attention, and I’ll ensure that our team addresses this issue promptly. If you’d like to discuss this further, please feel free to reach out directly. Your satisfaction is important to us, and we hope to make it right.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
The only complain i have is the patio furniture was very dirty and stained.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par FOM, Gestion de l’hôtel
Thank you for your feedback! I’m sorry to hear that the patio furniture wasn’t up to standard during your stay. We appreciate you bringing this to our attention, and I’ll make sure our team addresses the cleaning of the furniture right away. Your comfort is important to us, and we hope to provide a better experience during your next visit!
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par FOM, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with us. Your support means a lot to our team, and it motivates us to keep delivering the best possible service. We hope to see you again soon. We love having you here!
par un voyageur
Publié le 21 sept. 2024 sur Hotels
It was a loud noise at the next door neighbor. At midnight . Not happy about it
Commentaires de Gestion de l’hôtel
21 sept. 2024 par FOM, Gestion de l’hôtel
Thank you for your feedback. I’m sorry to hear that you experienced noise from neighboring rooms during your stay, especially at such a late hour. We understand how important a quiet environment is for a restful experience. We’ll address this issue with our team to find ways to better manage noise disturbances. We appreciate you bringing it to our attention, and we hope to provide a more peaceful stay for you in the future.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Hotel is in need of tlc! Very old, should get renovated soon!
Commentaires de Gestion de l’hôtel
21 sept. 2024 par FOM, Gestion de l’hôtel
Thank you for your feedback. We appreciate your honesty and understand that our hotel could benefit from some updates. We're currently reviewing our plans for renovations to enhance our guests' experience. Your input is valuable to us, and we hope to welcome you back to a refreshed environment in the future!
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par FOM, Gestion de l’hôtel
Thank you so much for your positive review! We’re thrilled to hear you had a great experience. Your support means a lot to us, and we hope to welcome you back soon!
par un voyageur de Salinas
Publié le 18 sept. 2024 sur Expedia
The room had some damage to the shades and door jams. The floor was not clean. The grout in the shower was not clean. We had to request hand towels & wash cloths since there were only 2 towels.
The shower & bed was great!
