Note fondée sur 121 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 déc. 2024
Commentaires de Gestion de l’hôtel
15 déc. 2024 par Courtyard by Marriott, Gestion de l’hôtel
Thank you for your wonderful review! We’re delighted to hear that you had an enjoyable stay and that we met your expectations. Providing our guests with a comfortable and memorable experience is always our top priority, and your kind words are truly appreciated.We hope to have the pleasure of welcoming you back to Courtyard by Marriott Culver City for another great stay in the future. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know.
par un voyageur
Great, convenient location for family stays in LA
Publié le 5 oct. 2024 sur HotelsRoom was nice, staff was incredible, breakfast was good. The only thing was some of the laundry machines were broken which made it inconvenient and time-consuming, and they are managed by an outside vendor so the hotel staff couldn’t help. But that was a minor inconvenience in an otherwise great stay.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Courtyard by Marriott Team, Gestion de l’hôtel
Thank you for your kind feedback! We’re happy to hear that you enjoyed your room, breakfast, and especially our incredible staff. We apologize for the inconvenience with the laundry machines and understand how that could have been frustrating. While the machines are managed by an outside vendor, we’ll make sure to pass along your comments to help improve the service. We truly appreciate your understanding and are glad it didn’t take away from your overall great stay. We hope to welcome you back soon!
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Courtyard by Marriott Team, Gestion de l’hôtel
Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. We take all concerns seriously and would appreciate the opportunity to learn more about what went wrong so we can make it right. Please feel free to reach out to us directly so we can address your concerns. Your satisfaction is important to us, and we hope to have another chance to provide you with a much better experience in the future.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Courtyard by Marriott Team, Gestion de l’hôtel
Thank you for your perfect score and happy you enjoyed your stay with us! We’re thrilled to hear that you had such a great experience with us. Your satisfaction means the world to our team, and we can’t wait to welcome you back for another fantastic stay. Safe travels, and see you next time!
par un voyageur
USC Family Weekend
Publié le 4 oct. 2024 sur HotelsWe stayed for Family Weekend at USC - worked out nice. Breakfast was good in the morning for the price. The staff was very friendly.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Courtyard by Marriott Team, Gestion de l’hôtel
Thank you so much for sharing your feedback! We're delighted to hear that you enjoyed your stay during Family Weekend at USC and that breakfast was a good value for you. Our team takes pride in providing friendly service, and it's wonderful to know that it made a positive impression. We hope to welcome you back soon! Safe travels!
par un voyageur
Publié le 25 sept. 2024 sur Expedia
People were friendly. Room & bathroom could’ve been cleaner.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Courtyard by Marriott Team, Gestion de l’hôtel
Thank you for sharing your feedback with us. We're glad to hear that you found our team to be friendly! However, we sincerely apologize that the cleanliness of your room and bathroom did not meet your expectations.Your comments are valuable to us, and we will be addressing this with our housekeeping team to ensure this does not happen in the future. If there is anything we can do to make the rest of your stay more comfortable, please let us know.We appreciate your understanding and hope to have the opportunity to provide you with an improved experience.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Courtyard by Marriott Team, Gestion de l’hôtel
Thank you for choosing us during your business trip and for taking the time to share your detailed feedback! We're thrilled to hear that you found our property clean, renovated, and that our staff made a positive impression. It's great to know that our Starbucks offering in the mornings was a highlight for you!We do apologize for the issue with the shower faucet handle and appreciate you bringing this to our attention. We'll have our maintenance team address this promptly.As for parking, we understand the frustration, and unfortunately, it's a standard across the area. That being said, we're committed to providing the best value for our guests, and we're happy to hear that you'll make us your go-to spot when in town.Thank you again, and we look forward to welcoming you back soon!
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Great place to stay when in town for business. Clean and renovated - although - faucet handle in shower came loose. Starbucks served in the morning. Staff all friendly and professional. For cost and condition this will be my go-to. Parking is $25/night but you’re going to pay at least that anywhere else. Such a scam but welcome to LA.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Courtyard by Marriott Team, Gestion de l’hôtel
Thank you for choosing us during your business trip and for taking the time to share your detailed feedback! We're thrilled to hear that you found our property clean, renovated, and that our staff made a positive impression. It's great to know that our Starbucks offering in the mornings was a highlight for you!We do apologize for the issue with the shower faucet handle and appreciate you bringing this to our attention. We'll have our maintenance team address this promptly.As for parking, we understand the frustration, and unfortunately, it's a standard across the area. That being said, we're committed to providing the best value for our guests, and we're happy to hear that you'll make us your go-to spot when in town.Thank you again, and we look forward to welcoming you back soon!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Courtyard by Marriott Team, Gestion de l’hôtel
Thank you for taking the time to leave us a review and for giving us an 8/10! We’re glad to hear that you had a positive experience overall. If there’s anything specific we could improve on to make your next stay even better, we’d love to hear your thoughts.We look forward to welcoming you back in the future.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Room had literal dust on counters.
Food was over-priced and cold.
DO NOT stay here.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Courtyard by Marriott Team, Gestion de l’hôtel
Thank you for sharing your feedback. We are truly sorry to hear about the issues you experienced, including the dust in your room and the concerns with the food. This is not the level of service we strive to provide, and your comments will be shared with our housekeeping and dining teams to ensure we address these matters promptly.Your input is valuable to us, and we are committed to improving based on your feedback.We appreciate you taking the time to let us know about your experience.
