Note fondée sur 93 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 août 2024 sur Expedia
Si recomendaría este hotel, es limpio, seguro, y con buena atención
Commentaires de Gestion de l’hôtel
31 août 2024 par Courtyard by Marriott Team, Gestion de l’hôtel
¡Gracias por sus amables palabras! Nos complace saber que disfrutó de su estadía y que nuestro hotel le pareció limpio, seguro y acogedor. ¡Esperamos recibirlo nuevamente pronto!
par un voyageur
Publié le 20 août 2024 sur Expedia
I liked the front desk staff, the housekeeping staff, and the dining staff. I did not like to have to go from the third floor to the fifth floor to get ice because the ice machine was broken on my floor. I did not like that the jacuzzi water was lukewarm. I didn’t like that pieces of tile were chipped around the jacuzzi and that the handrail at the jacuzzi was wobbly/loose. When I mentioned each of these concerns to the front desk, I was told that maintenance would be sent. I stayed for six days and the problems still existed when I left.
Commentaires de Gestion de l’hôtel
20 août 2024 par Courtyard by Marriott Team, Gestion de l’hôtel
Thank you for your feedback and for recognizing our front desk, housekeeping, and dining staff. I apologize for the inconvenience with the ice machine, lukewarm jacuzzi, and maintenance issues that were not addressed during your stay. I've shared your concerns with our maintenance team to ensure these are fixed promptly. We hope to welcome you back for a better experience in the future.
par un voyageur
Publié le 13 août 2024 sur Expedia
very good service
Commentaires de Gestion de l’hôtel
15 août 2024 par Courtyard by Marriott Team, Gestion de l’hôtel
Thank you so much for your feedback and for rating our service 5 out of 5! We’re thrilled to hear that you had a very good experience with us.Your satisfaction is our top priority, and it’s always wonderful to know that we’re meeting our customers’ expectations. If there’s anything else we can do for you, please don’t hesitate to reach out.Thanks again for your support!
par un voyageur
Publié le 12 août 2024 sur Hotels
Great location!
Commentaires de Gestion de l’hôtel
15 août 2024 par Courtyard by Marriott Team, Gestion de l’hôtel
Thank you for your wonderful feedback and for giving us a 10 out of 10! We're glad to hear that you enjoyed our location.We always aim to provide the best experience possible, and it's great to know that our location added to your satisfaction. If you have any other feedback or need anything else, please feel free to reach out.Thanks again for your kind words!
par un voyageur
Publié le 12 août 2024 sur Hotels
Nice and clean!
Commentaires de Gestion de l’hôtel
15 août 2024 par Courtyard by Marriott Team, Gestion de l’hôtel
Thank you for your fantastic feedback and for rating us 10 out of 10! We're delighted to hear that you found our service "nice and clean."We strive to maintain high standards, and it’s great to know that our efforts are appreciated. If you have any further comments or need assistance in the future, please don’t hesitate to get in touch.Thanks again for choosing us!
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Courtyard by Marriott Team, Gestion de l’hôtel
Thank you for taking the time to complete our survey. We noticed your rating of 2 out of 5, and while we appreciate your participation, we’re sorry to see that we didn’t meet your expectations.Your feedback is valuable to us, and we would love to understand more about your experience so that we can improve. If you’re willing to share more details, please feel free to reply to this message.
par un voyageur
Publié le 9 août 2024 sur Expedia
Very clean, inside and out. Very fast with room service as well. Definetly come back
Commentaires de Gestion de l’hôtel
10 août 2024 par Courtyard by Marriott Culver City, Gestion de l’hôtel
Thank you for your kind words! We're thrilled to hear you enjoyed your stay, found our property clean, and appreciated our prompt room service. We can't wait to welcome you back on your next visit! Safe travels until then.
par un voyageur
Publié le 9 août 2024 sur Expedia
This facility is near the main highway but still a quiet place.
Commentaires de Gestion de l’hôtel
9 août 2024 par Courtyard Culver City, Gestion de l’hôtel
We know you had many options and we thank you for choosing to stay with us. We hope to welcome you back on your next visit to the area.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Courtyard Culver City, Gestion de l’hôtel
Thank you for choosing to stay with us, we hope to be able to host you on your next visit to the area.
par un voyageur
Publié le 1 août 2024 sur Expedia
Spend one night. Nice and clean room.
Commentaires de Gestion de l’hôtel
20 août 2024 par Courtyard by Marriott Team, Gestion de l’hôtel
Thank you for your stay! We're glad you found the room nice and clean. We hope to welcome you back for a longer visit next time!
