Ratings based on 983 Guest Reviews
Hear it directly from our travellers
3.2 Room cleanliness
3.6 Service & staff
3.2 Room comfort
2.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 9, 2021 on Hotels
by A traveller
Posted Jul. 5, 2021 on Expedia
Very basic; needs a deep clean badly. Staff was cordial.
by A traveller
Posted Jun. 30, 2021 on Expedia
by A traveller
Posted Jun. 28, 2021 on Hotels
Comment from Hotel Management
Jun. 28, 2021 by front desk , Hotel Management
thank you for the response we appreciate it
by A traveller
Posted Jun. 4, 2021 on Expedia
Proximity to what I wanted to see.
Comment from Hotel Management
Jun. 8, 2021 by front desk , Hotel Management
thank you for the response
by A traveller
Posted May 31, 2021 on Expedia
This is the worst hotel I have ever booked. Looks really good online until we arrived. The front door was broken. The room reeked of cigarettes and dogs. The walls looked as if they hadn’t been cleaned/washed in months and the kitchen chairs were dirty with cigarette burns. The Manager did move us into a nicer room. However it smelled like a sewer. LAPD showed to another room banging yelling LAPD with guns cocked 10 deep. NEVER will I EVER stay here again. Book at your own risk!!!
Comment from Hotel Management
Jun. 8, 2021 by HGH, Hotel Management
thank you for response. we are in the process of updating and cleaning all the rooms. We also are in the process of departing ourselves with some of our unwanted guest. Next time please come up to us and we can make your stay way more better
by A traveller
Posted May 18, 2021 on Hotels
The hotel was overall what I expected, but there were some glaring issues. No coffee or breakfast like was listed. No washcloths. And the other guests can be very loud at all hours of the night. However, the staff was attentive and friendly, it’s in a convenient location, and the free parking is amazing.
Comment from Hotel Management
May 29, 2021 by HGH, Hotel Management
Thanks for your review, we appreciate your feedback. As far as coffee and breakfast, we are still under COVID-19 directives which prohibit us from serving food. Did you ask the front desk or housekeeping staff for washcloths when you discovered them missing? And did you let the front desk know when other guests were being loud? We can't work to resolve your issues unless we know you're having a problem.
by A traveller
Posted Apr. 29, 2021 on Hotels
Comment from Hotel Management
May 29, 2021 by HGH, Hotel Management
=)
by A traveller
Nasty dirty room
Posted Apr. 12, 2021 on HotelsThe pictures didn’t look nothing like the rooms. Rooms was nasty dirty and Tweakers lives there up all night. My room was not good won’t go there no more.
Comment from Hotel Management
May 29, 2021 by HGH, Hotel Management
Thanks for your feedback!
by A traveller
Don’t ever book through hotels.com
Posted Feb. 16, 2021 on HotelsHORRIBALE place looks like a half way house for druggies blood stains on the wall holes in the bathroom walls checked in at 6pm and left home at 10pm I have a newborn and a wife absolute disgusting I lost 400$ on this trip I didn’t get any refund and I will never book through hotels.com they are just as bad tried two days in a row for them to contact the hotel both times said I’d get email confirming some type of refund but I never did HORRIBALE
