Note fondée sur 885 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Nice place
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Customer Service, Gestion de l’hôtel
Roger, it’s wonderful to hear you enjoyed your stay at Hilton Garden Inn Los Angeles/Hollywood. We hope to welcome you back soon.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Après avoir réservé, nous avons reçu un courriel du Hilton mentionnant qu’il y a des frais de 45$ la nuit pour le service valet. J’ai mentionné que nous étions en moto avec remorque et que le valet n’était pas apte à stationner notre moto. La réponse a été que nous pourrions stationner nous même mais que nous devions payer les frais. Pour nous, c’est une pratique malhonnête de ne pas mentionner les frais supplémentaires avant de réserver.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Customer Service, Gestion de l’hôtel
Michel, merci d'avoir partagé vos commentaires. L'équipe s'efforce toujours de garantir la clarté dans la communication concernant les services supplémentaires et leurs coûts. Vos commentaires sont appréciés et seront pris en compte pour améliorer les futures expériences des clients.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Customer Service, Gestion de l’hôtel
Gabriel, thank you for choosing Hilton Garden Inn Los Angeles/Hollywood. We're pleased to see you had a positive experience with us. We hope to welcome you back soon!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel
par un voyageur
Publié le 30 sept. 2022 sur Expedia
Personne manquante déjeuner
Commentaires de Gestion de l’hôtel
30 sept. 2022 par Customer Service, Gestion de l’hôtel
Thank you for sharing your thoughts with us, Daniel.We appreciate the time you've taken to leave us your feedback. Hearing our guests' suggestions are extremely important to us. With that being said, we'll be sure to look into your concerns moving forward. We want to make sure those missteps are erased for our future guests.Once again, we appreciate the time you've taken to leave us a review. If there's any way we can accommodate you during a future visit, please let us know.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel
par un voyageur
Nice room ok hotel
Publié le 3 juill. 2022 sur Hotelsvery nice room But
Cleaning could be better in bathroom,
Noisy (street and floor neighbors)
The gym is poor and dirty (only 2 working machine and weights)
Commentaires de Gestion de l’hôtel
6 juill. 2022 par Customer Service, Gestion de l’hôtel
We appreciate the feedback, Delphine.
We're disappointed your time with us was less than ideal. We care deeply about the satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for your feedback. We'll be sure to address your concerns with our team moving forward.
We do hope you give us another opportunity to share a more positive experience with you soon.
From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel
par un voyageur de Plymouth
Publié le 3 nov. 2024
Great location in Hollywood. Perfect place to stay when going to a concert at the Hollywood Bowl.
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Customer Service, Gestion de l’hôtel
David, it’s wonderful to hear you had a great time at Hilton Garden Inn Los Angeles/Hollywood. The location is indeed ideal for concert-goers. We're looking forward to welcoming you back for your next visit.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel
par un voyageur
Publié le 23 oct. 2024
Loved that it was so
Close to
The walk of fame without all the tourists
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Customer Service, Gestion de l’hôtel
Maria, it's wonderful to hear you had a great time at Hilton Garden Inn Los Angeles/Hollywood. Being close to attractions yet offering a peaceful retreat is something we take pride in. We hope to welcome you back soon for another delightful stay!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Overpriced but close to the Hollywood Bowl and Walk of Fame. A little shabby and nothing fancy, always annoying when they want $3 for water.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Customer Service, Gestion de l’hôtel
Angelica, thank you for sharing your thoughts. The location, being close to popular attractions, can sometimes impact costs. Your feedback is valuable to us, and the team will ensure the property meets guest expectations.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Customer Service, Gestion de l’hôtel
Ailaf, we’re thrilled you enjoyed your stay at Hilton Garden Inn Los Angeles/Hollywood. We hope to welcome you back soon!From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel
par un voyageur
Publié le 22 sept. 2024 sur Hotels
I liked the view from my floor. Only 1 elevator was working and it took over 5 MIN to wait for it, people would walk to the other side to go sit down. Their staff was also using the same elevator. I was crammed in the elevator with soneone transporting linens because i had already waited so long.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Customer Service, Gestion de l’hôtel
Thank you for sharing your experience. Your ability to enjoy the view from your floor is appreciated. The team is aware of the current elevator situation and is working on improvements. The dedication to moving linens efficiently is part of ensuring a comfortable stay for all guests. Looking forward to welcoming you back for an even better experience.From all of us here at the Hilton Garden Inn Los Angeles/Hollywood Hotel
