Note fondée sur 906 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
16 mai 2022 par Holiday Inn La Mirada, Gestion de l’hôtel
Hello Christel,
Thank you very much for choosing the Holiday Inn La Mirada. We appreciate your participation in this guest survey and we are sorry if we did not meet all of your expectations.
Please accept our most sincere apologies for any inconveniences you might have faced, and we hope you continue to choose IHG and Holiday Inn Hotels for your future travels.
par un voyageur
Publié le 10 déc. 2024
Very clean Holiday Inn with a great restaurant attached!
Commentaires de Gestion de l’hôtel
15 déc. 2024 par Holiday Inn La Mirada, Gestion de l’hôtel
Dear Dena,Thank you for sharing your feedback. We are thrilled to hear that you found the Holiday Inn La Mirada very clean and enjoyed our great 12Sixty Modern Pub and Kitchen. Your kind words are greatly appreciated and encourage our team to maintain high standards of cleanliness and service.We look forward to welcoming you back for another wonderful stay.Warm regards,Victor Caceres Hotel Manager
par un voyageur
Publié le 22 nov. 2024
We stay here because of its location to relatives and it’s always a very reliable hotel. Clean, nice amenities and the staff is friendly.
Commentaires de Gestion de l’hôtel
23 nov. 2024 par Holiday Inn La Mirada, Gestion de l’hôtel
Dear Robert,Thank you for sharing your feedback. We are delighted to hear that you find the Holiday Inn La Mirada to be a reliable choice for your stays due to its convenient location. Your compliments about the cleanliness, amenities, and friendly staff are greatly appreciated.Your positive comments motivate our team to continue delivering exceptional service. We look forward to welcoming you back in the future.Warm regards,Victor Caceres Hotel Manager
par un voyageur de HIGLEY
Publié le 22 nov. 2024
The hotel was fine. Many buttons on the elevator did not work correctly and this tends to make you question the general maintenance and frequency of service of the elevators.
Also as a business traveler that relies on internet connectivity… the wifi provided was the worst wifi I have ever experienced. It was slow, low signal, and would randomly drop at the worst times. This made it difficult to even use and I had better luck using my phones wifi hotspot. I couldn’t stay here again just for this detail alone. That said the beds were super comfy.
Commentaires de Gestion de l’hôtel
23 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Marvin,Thank you for sharing your feedback. We apologize for the issues you experienced during your stay. Your concerns are important to us, and we will address these matters promptly to ensure a better experience for our guests.We are pleased to hear that you found the beds to be super comfy. Your input is invaluable as we continuously strive to improve our services and facilities.Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory stay.Warm regards,Victor Caceres Hotel Manager
par un voyageur
Publié le 28 oct. 2024
Commentaires de Gestion de l’hôtel
5 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Mirna,Thank you for taking the time to provide your rating. We are sorry to hear that your recent experience did not meet your expectations.We strive to provide the best service to all our guests, and your feedback is important to us. We hope to have the opportunity to improve your experience on your next visit.Warm regards,Victor Caceres Hotel Manager
par un voyageur
Publié le 25 sept. 2024 sur Expedia
I loved everything, swimming pools and gym should be uphraded.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Holiday Inn La Mirada , Gestion de l’hôtel
Dear Carrie,Thank you for your wonderful feedback. We are delighted to hear that you loved everything about your stay. Your positive comments are greatly appreciated and affirm our efforts to provide an exceptional experience.We also appreciate your constructive feedback regarding the swimming pools and gym. Please be assured that we will take your comments into consideration as we continue to improve our facilities.We hope to have the pleasure of hosting you again at the Holiday Inn La Mirada soon.Best Regards, Victor Caceres Hotel Manager
par un voyageur
Publié le 25 sept. 2024 sur Expedia
It was good.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear René,Thank you for your feedback. We are pleased to hear that you had a good stay with us. Your positive comments are greatly appreciated and affirm our efforts to provide a pleasant experience for our guests.We hope to have the pleasure of hosting you again at the Holiday Inn La Mirada soon.Best Regards, Victor Caceres Hotel Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
The staff were wonderful and always eager to help. I truly appreciated housekeeping too. Always came back to a clean and re-stocked room. I would definitely go back to this hotel, and highly recommend others to go there as well. Thank you Holiday Inn, La Miranda!
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Holiday Inn La Mirada, Gestion de l’hôtel
Dear Gloria,Thank you for your wonderful feedback. We are delighted to hear that you found our staff to be wonderful and always eager to help. Your positive comments about our housekeeping team and the cleanliness and re-stocking of your room are greatly appreciated.We are thrilled to know that you would definitely return to our hotel and highly recommend us to others. Your satisfaction is our top priority, and your kind words affirm our commitment to providing exceptional service.Thank you for choosing the Holiday Inn La Mirada. We look forward to welcoming you back soon.Best Regards,Victor CaceresHotel Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Holiday Inn La Mirada, Gestion de l’hôtel
Dear Tristan,We are delighted to learn that you had an excellent stay with us. Your perfect rating is a testament to our team’s dedication to providing outstanding service.Thank you for choosing the Holiday Inn La Mirada. We look forward to welcoming you back soon.Best Regards,Victor CaceresHotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
I would say it served its purpose. One night, room had a musty smell. Property is older.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Vanessa,Thank you for taking the time to rate your stay with us and for providing your feedback. We are pleased to see that you rated us “8 out of 10”. Your comments about the condition of the room and hotel in general are noted, and we apologize for any inconvenience this may have caused.Please be assured that we are continuously working on improving our facilities to provide a better experience for our guests.Thank you for choosing the Holiday Inn La Mirada. We look forward to welcoming you back soon.Best Regards,Victor CaceresHotel Manager
