Note fondée sur 916 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
16 mai 2022 par Holiday Inn La Mirada, Gestion de l’hôtel
Hello Christel,
Thank you very much for choosing the Holiday Inn La Mirada. We appreciate your participation in this guest survey and we are sorry if we did not meet all of your expectations.
Please accept our most sincere apologies for any inconveniences you might have faced, and we hope you continue to choose IHG and Holiday Inn Hotels for your future travels.
par un voyageur
Publié le 22 nov. 2024
We stay here because of its location to relatives and it’s always a very reliable hotel. Clean, nice amenities and the staff is friendly.
Commentaires de Gestion de l’hôtel
23 nov. 2024 par Holiday Inn La Mirada, Gestion de l’hôtel
Dear Robert,Thank you for sharing your feedback. We are delighted to hear that you find the Holiday Inn La Mirada to be a reliable choice for your stays due to its convenient location. Your compliments about the cleanliness, amenities, and friendly staff are greatly appreciated.Your positive comments motivate our team to continue delivering exceptional service. We look forward to welcoming you back in the future.Warm regards,Victor Caceres Hotel Manager
par un voyageur de HIGLEY
Publié le 22 nov. 2024
The hotel was fine. Many buttons on the elevator did not work correctly and this tends to make you question the general maintenance and frequency of service of the elevators.
Also as a business traveler that relies on internet connectivity… the wifi provided was the worst wifi I have ever experienced. It was slow, low signal, and would randomly drop at the worst times. This made it difficult to even use and I had better luck using my phones wifi hotspot. I couldn’t stay here again just for this detail alone. That said the beds were super comfy.
Commentaires de Gestion de l’hôtel
23 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Marvin,Thank you for sharing your feedback. We apologize for the issues you experienced during your stay. Your concerns are important to us, and we will address these matters promptly to ensure a better experience for our guests.We are pleased to hear that you found the beds to be super comfy. Your input is invaluable as we continuously strive to improve our services and facilities.Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory stay.Warm regards,Victor Caceres Hotel Manager
par un voyageur
Publié le 28 oct. 2024
Commentaires de Gestion de l’hôtel
5 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Mirna,Thank you for taking the time to provide your rating. We are sorry to hear that your recent experience did not meet your expectations.We strive to provide the best service to all our guests, and your feedback is important to us. We hope to have the opportunity to improve your experience on your next visit.Warm regards,Victor Caceres Hotel Manager
par un voyageur
Publié le 18 sept. 2024
La.comida del restaurante es esquisita
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Holiday Inn La Mirada, Gestion de l’hôtel
Dear Illeana,Thank you for your wonderful feedback. We are delighted to hear that you found the food at our restaurant to be exquisite. Our team at 12Sixty Modern Pub and Kitchen takes great pride in offering a diverse and delicious menu.I highly recommend trying the New York Steak dish, which is my personal favorite. We are confident that you will enjoy it as much as we do.We are grateful for your patronage and look forward to welcoming you back to the Holiday Inn La Mirada in the near future.Best Regards,Victor CaceresHotel Manager
par un voyageur de whittier
Publié le 24 août 2024 sur Expedia
Failed to provide information about elevators not working. According to staff elevators hadn’t been working for the past month. It felt unsafe with so many guests, stairways close and only option was the one elevator for numerous floors.
Commentaires de Gestion de l’hôtel
26 août 2024 par Holiday Inn La Mirada, Gestion de l’hôtel
Dear Beatriz,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the elevator issue during your stay. We understand how this could have impacted your experience, and we appreciate your patience.Please be assured that the issue with the elevators has been resolved. All of our elevators are constantly maintained by a professional elevator company and each elevator is certified by the state of California, ensuring their safety and reliability.We are also excited to share that we have begun the process of purchasing new elevators and are just waiting for their shipment. This is part of our ongoing commitment to improving our facilities and services.Once again, we thank you for your feedback and we hope this isolated issue does not deter you from choosing IHG and Holiday Inn Hotels in the future.Sincerely,Victor CaceresHotel Manager
par un voyageur
Publié le 24 août 2024 sur Hotels
Staff was helpful and efficient.
Commentaires de Gestion de l’hôtel
26 août 2024 par Holiday Inn La Mirada, Gestion de l’hôtel
Dear Sandy,We are thrilled to learn that you had an excellent stay with us. Your perfect rating and positive comments about our helpful and efficient staff are a testament to our team’s dedication to providing outstanding service.We are grateful for your patronage and look forward to welcoming you back to the Holiday Inn La Mirada in the near future.Best Regards,Victor CaceresHotel Manager
par un voyageur
Publié le 24 août 2024 sur Expedia
Exelente lugar para puntos de conexión
Commentaires de Gestion de l’hôtel
26 août 2024 par Holiday Inn La Mirada, Gestion de l’hôtel
Estimado Rodolfo Orlando,Nos complace saber que encontró nuestro hotel como un excelente lugar para puntos de conexión. Su satisfacción es nuestra prioridad y nos alegra saber que cumplimos con sus expectativas.Agradecemos su patrocinio y esperamos darle la bienvenida de nuevo en el Holiday Inn La Mirada en un futuro cercano.Atentamente,Victor CaceresGerente
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Holiday Inn La Mirada, Gestion de l’hôtel
Dear Sylvia,We are delighted to learn that you had an excellent stay with us. Your perfect rating is a testament to our team’s dedication to providing outstanding service.We are grateful for your patronage and look forward to welcoming you back to the Holiday Inn La Mirada in the near future.Best Regards,Victor CaceresHotel Manager
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Holiday Inn La Mirada, Gestion de l’hôtel
ear Sara,Thank you for taking the time to rate your stay with us. We are pleased to see that you rated us “4 out of 5”. This tells us that we are on the right track in providing a good experience for our guests.We are grateful for your patronage and look forward to welcoming you back to the Holiday Inn La Mirada in the near future.Best Regards,Victor CaceresHotel Manager
