Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 avr. 2019 sur Hotels
par un voyageur
Publié le 6 oct. 2024 sur Expedia
nice place. would stay again. price was steep, but its California...
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Maggie Jaimes, Gestion de l’hôtel
Hello, Thank you for the kind words. We are delighted that we could make your stay here worthwhile. Hoping that we see you again soon.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
I reserved a king bed but the hotel did not have any left. This was not a big deal but when we got to the room, we had a hard time opening the door. I had to use my shoulder to open it. The room had a musty smell and parts of the floor were wet. The icing on the cake was there were no towels. We called done to the front seat, but never received towels. This hotel is usually a lot better than this stay.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Maggie Jaimes, Gestion de l’hôtel
"Thank you for your review. We regret to learn of your experience. This is not the impression we wish to leave you with, and we want to assure you our team follows strict policies we will share internally to ensure our high standards are being met. Please come back and visit us again"
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Smoke alarm required battery replacement at night. Toilet seat was loose. Several small insects were seen in bathroom and on desk. Other than that it was comfortable.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Maggie Jaimes, Gestion de l’hôtel
"Thank you for your review. We regret to learn of your experience. This is not the impression we wish to leave you with, and we want to assure you our team follows strict policies we will share internally to ensure our high standards are being met. Please come back and visit us again"
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Maggie Jaimes, Gestion de l’hôtel
"Thank you for your review. We regret to learn of your experience. This is not the impression we wish to leave you with, and we want to assure you our team follows strict policies we will share internally to ensure our high standards are being met. Please come back and visit us again"
par un voyageur de Hayward
Publié le 3 oct. 2024 sur Expedia
I think my stay would been improved had I not been placed on the side of the property facing the I-405 AND the runways of the Long Beach Airport. It was EXTREMELY noisy and difficult to get a good night's sleep. Were I to stay there again, I would strongly request a room on the west side of the building.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Maggie Jaimes, Gestion de l’hôtel
"Thank you for your review. We regret to learn of your experience. This is not the impression we wish to leave you with, and we want to assure you our team follows strict policies we will share internally to ensure our high standards are being met. Please come back and visit us again"
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Nice rooms and convenient location
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Maggie Jaimes, Gestion de l’hôtel
Hello, Thank you for the kind words. We are delighted that we could make your stay here worthwhile. Hoping that we see you again soon.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
We didn't like the odor in the room. And the couch was old With stains on it?
Commentaires de Gestion de l’hôtel
30 sept. 2024 par maggie jaimes, Gestion de l’hôtel
“Hello, Thank you for the kind words. We are delighted that we could make your stay here worthwhile. Hoping that we see you again soon
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Maggie Jaimes, Gestion de l’hôtel
“Hello, Thank you for the kind words. We are delighted that we could make your stay here worthwhile. Hoping that we see you again soon
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Great place
Commentaires de Gestion de l’hôtel
30 sept. 2024 par maggie Jaimes, Gestion de l’hôtel
Hello, Thank you for the kind words. We are delighted that we could make your stay here worthwhile. Hoping that we see you again soon
