Ratings based on 921 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from CENTRAL
Posted Dec. 25, 2024
by A traveller
Posted Oct. 15, 2024 on Expedia
Upon check-in I was met with previously undisclosed fees and given a room with no a/c. I had to inform the desk staff twice and finally got a room change after 6 hours of waiting.
Comment from Hotel Management
Oct. 17, 2024 by Dual General Manager, Hotel Management
Dear Savannah,Thank you for your feedback regarding your recent stay. We sincerely apologize for the inconvenience you experienced during check-in and for the delay in addressing the air conditioning issue in your room. We understand how frustrating it can be to encounter unexpected charges and to wait for a resolution. Your comments are invaluable, and we will address these matters with our team to improve our communication and response times. We appreciate your patience and hope you will consider giving us another opportunity to provide a better experience in the future.Best Regards,John McCurdy-SanchezDual General Manager
by A traveller
Posted Oct. 13, 2024 on Expedia
Great place to stay. Room is very confortable.
Comment from Hotel Management
Oct. 14, 2024 by Dual General Manager, Hotel Management
Dear Camila,Thank you for your excellent feedback! We are delighted to hear you enjoyed your stay at Homewood Suites by Hilton Los Angeles Redondo Beach and found your room so comfortable. It’s our goal to provide a relaxing experience for our guests, and we are glad we met your expectations. We hope you are already planning another visit. Thank you again!Best Regards,John McCurdy-SanchezDual General Manager
by A traveller
Great for families
Posted Oct. 7, 2024 on HotelsThe breakfast options were amazing! The front desk staff was so helpful anytime we had questions about how to get somewhere, or where to eat! We called about getting extra blankets and pillows for the couch-pull out bed, and housekeeping was at our door within 5 minutes! we will absolutely return here =)
Comment from Hotel Management
Oct. 8, 2024 by Dual General Manager , Hotel Management
Dear VALERIE, It was wonderful to read about the high points of your stay and how much you enjoyed our breakfast offerings. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. We also love creating experiences that make guests want to return at Homewood Suites by Hilton Los Angeles Redondo Beach, and we can’t wait to welcome you back for another great stay!Best Regards, John McCurdy-Sanchez Dual General Manager
by A traveller
Posted Oct. 7, 2024 on Expedia
I found the room to be clean, spacious and well appointed. My only complaint was the constant dog barking in a nearby room during the afternoon yesterday. I'd been traveling since 4am that morning and really needed a nap. The dog barking ruined that. Otherwise I had a good experience.
by A traveller
Posted Oct. 2, 2024 on Hotels
Comment from Hotel Management
Oct. 4, 2024 by Dual General Manager, Hotel Management
Dear ANTHONY, Thank you for choosing Homewood Suites by Hilton Los Angeles Redondo Beach. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, John McCurdy-Sanchez Dual General Manager
by A traveller
Posted Oct. 1, 2024 on Expedia
Comment from Hotel Management
Oct. 2, 2024 by Dual General Manager, Hotel Management
Dear Kandice,We apologize for falling short of your expectations. Your feedback is invaluable, and we would love to have the opportunity to show you the exceptional stay that our guests usually enjoy. We hope you will give us another chance when you're back in the area.Best Regards,John McCurdy-SanchezDual General Manager
by A traveller
Posted Oct. 1, 2024 on Hotels
Comment from Hotel Management
Oct. 1, 2024 by Dual General Manager, Hotel Management
Dear Keson,On behalf of our entire staff, we sincerely apologize if we did not meet your expectations during your visit. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Best Regards,John McCurdy-SanchezDual General Manager
by A traveller
Posted Sep. 27, 2024 on Hotels
The room was very clean and spacious. The breakfast is the best breakfast I’ve had at a hotel that was included with the stay.
Comment from Hotel Management
Sep. 28, 2024 by Dual General Manager, Hotel Management
Dear Sumoci, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the clean, spacious room and found the breakfast at Homewood Suites by Hilton Los Angeles Redondo Beach to be exceptional. We hope to welcome you back for another great stay.Best Regards,John McCurdy-SanchezDual General Manager
by A traveller
Posted Sep. 27, 2024 on Hotels
Comment from Hotel Management
Sep. 27, 2024 by Dual General Manager, Hotel Management
Dear Guest, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Best Regards,John McCurdy-SanchezDual General Manager
