Note fondée sur 383 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 août 2024 sur Hotels
Hôtel très bien situé dans le old Pasadena.
Possible de se déplacer en transports publics.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Catherine, Thank you for choosing Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel. We're delighted to hear you enjoyed our location and transportation options, so we look forward to welcoming you back soon for another exceptional experience.
par un voyageur
Publié le 7 août 2024 sur Expedia
Very nice hotel. Great service. Staff very kind and friendly
Commentaires de Gestion de l’hôtel
10 août 2024 par General Manager, Gestion de l’hôtel
Dear Georgia,Thank you so much for taking the time to share your thoughts on your recent visit. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. It was a pleasure having you here, and we hope you return soon.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Propreté laisse à désirer et forte odeur dans certaines chambres. Le directeur a pu me compenser. Personnel serviable
Commentaires de Gestion de l’hôtel
2 août 2024 par General Manager, Gestion de l’hôtel
Dear Bendjina,While we're happy that our attentive team members were able to help you with any concerns during your visit, we apologize for any inconvenience. Our housekeeping team will be sure to make improvements where necessary. Thank you, and we hope you will consider giving us another chance soon.
par un voyageur
Practical and efficient
Publié le 17 juill. 2024 sur HotelsGood logistic, large bed, no safe box in the room
Commentaires de Gestion de l’hôtel
19 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Dino,Thank you for choosing Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel. Situated in downtown Pasadena, we trust our location worked well for your trip. While we appreciate your suggestion for in-room amenities, please know you can always review these details online before making a reservation. We hope you slept comfortably, and it would be a pleasure to welcome you back.
par un voyageur
Nice location and good rooms/staff
Publié le 30 avr. 2024 sur HotelsNice hotel, well maintained and nice staff.
Perfectly located close to walking distance to Old Town Pasadena.
Some rooms are facing a big tent hosting an ice skating rink, so nothing exceptional here. But overall stay is good. Will return
Commentaires de Gestion de l’hôtel
2 mai 2024 par General Manager, Gestion de l’hôtel
Dear Steve,Thank you for your positive review! We're glad to hear that you enjoyed your stay. We look forward to welcoming you back to Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel on your next visit!
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Amazing hotel, terrific food in the restaurant. The room was large and bed was so comfy. Would definitely recommend this hotel.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Emma,Thank you for the kind review and recommendation! We're glad our delicious food and spacious, comfortable rooms impressed you. The next time you're in the area, please come see us again at Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Michael,Thank you for rating your recent stay. It was a pleasure having you here, and we hope to welcome you back to Hotel Dena, Pasadena Los Angeles, a Tribute Portfolio Hotel again soon.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Very nice hotel,was a surprise,clean,big room,nice staff the bathroom was little small
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Restaurant staff treated our family poorly. Cold coffee, waitress with black pony tail would get upset when we asked for necessary items such as forks, creamer and it got worse from there.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Susan,Thank you for sharing your feedback. We’re sorry to hear about the service and the coffee. This is not the experience we aim to provide, and we will address these issues with our team to improve our service. We appreciate your comments and hope to have the chance to offer you a better experience in the future.
par un voyageur de AkumigunYuzacity
Publié le 12 sept. 2024 sur Expedia
とても善いホテルでした。
Commentaires de Gestion de l’hôtel
12 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Atsushi,Thank you for being our guest and for giving us a perfect rating! We are delighted you thoroughly enjoyed your stay, and we hope you return soon.
