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Hotel Maya

4.0 star property
4-star beachfront hotel near Long Beach Cruise Terminal

Choose dates to view prices

Photo gallery for Hotel Maya

Pillowtop beds, in-room safe, desk, blackout drapes
Kayaking
Outdoor pool, sun loungers
Private beach, beach towels
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
700 Queensway Drive, Long Beach, CA, 90802
  • Aquarium of the Pacific
    ‪13 min walk‬
  • Long Beach Cruise Terminal
    ‪15 min walk‬
  • Long Beach Convention and Entertainment Center
    ‪19 min walk‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪40 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Balcony (Water View)

Room, 2 Queen Beds, Balcony (Water View)

Room, 2 Queen Beds, Balcony (Water View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Water View)

Room, 2 Queen Beds (Water View)

Room, 2 Queen Beds (Water View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Water View)

Room, 1 King Bed (Water View)

Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (King, Water View)

Deluxe Room (King, Water View)

Deluxe Room (King, Water View)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Water View)

Room, 1 King Bed, Balcony (Water View)

Room, 1 King Bed, Balcony (Water View)

  • Sleeps 2
  • 1 King Bed

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About the area

Long Beach

Beachfront retreat .You'll find RMS Queen Mary and Aquarium of the Pacific within a 15-minute walk of this Long Beach hotel. Long Beach Cruise Terminal and Long Beach Convention and Entertainment Center are also within 3 miles (5 km).

What's nearby

  • RMS Queen Mary - 11 min walk - 1.0 km
  • Aquarium of the Pacific - 13 min walk - 1.1 km
  • Long Beach Cruise Terminal - 15 min walk - 1.3 km
  • Long Beach Convention and Entertainment Center - 19 min walk - 1.6 km
  • Port of Long Beach - 10 min drive - 7.9 km

Getting around

  • Downtown Long Beach Station - 3 min drive
  • Norwalk- Santa Fe Springs Station - 22 min drive
  • Los Angeles Intl. (LAX) - 40 min drive

Restaurants

  • ‪Yard House - ‬4 min drive
  • ‪Hyatt Regency Lobby Bar - ‬20 min walk
  • ‪Auld Dubliner - ‬19 min walk
  • ‪Bubba Gump Shrimp Co - ‬13 min walk
  • ‪Hooters - ‬15 min walk

About this property

Hotel Maya

4-star beachfront hotel near Long Beach Cruise Terminal
Simply walk outside to feel the sun on your face at the sand beach. After a day at the beach, enjoy amenities at Hotel Maya like an outdoor pool and a fitness center.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Long Beach hotel.

  • 199 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1974
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Maya offers 199 accommodations with laptop-compatible safes and safes. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Long Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, German, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 25 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Personal motorized watercraft

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (64 inch wide door)
  • Grab bar in shower
  • Hardwood flooring in room
  • In-room roll-in shower
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 per person
  • Self parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Property Registration Number BU20527910

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Maya
Hilton Maya
Hotel Maya Doubletree Hilton Hotel
Hotel Maya Doubletree Hilton Hotel Long Beach
Maya Doubletree
Maya Doubletree Hilton
Maya Doubletree Hilton Long Beach
Maya Hilton
Coast Long Beach Hotel
Hotel Maya Hotel
Hotel Maya Long Beach
Hotel Maya Hotel Long Beach
Hotel Maya a Doubletree by Hilton Hotel

Hotel Maya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 950 out of 1694 reviews
Rating 8 - Good. 309 out of 1694 reviews
Rating 6 - Okay. 173 out of 1694 reviews
Rating 4 - Poor. 118 out of 1694 reviews
Rating 2 - Terrible. 144 out of 1694 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alyce, san pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Don’t think paying guests should have to pay for parking.
Stayed 3 nights in Feb 2025

8/10 Good

Crystal

Travelled with family, Travelled with group
Liked: Cleanliness
Great location for crusing
Stayed 3 nights in Jan 2025

10/10 Excellent

Shaleyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Jan 2025

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Only reason for the 4 is because they do not clean the garbage from the water. Sad to see.
Stayed 1 night in Feb 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nestled away from the busy city. Very clean and well kept room thank you
Stayed 1 night in Jan 2025

4/10 Poor

Sandra

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Bobbi M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, Pool needs to stay open longer. Loved the rooms
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay in Long Beach!

We absolutely love staying here when leaving out of the Carnival Cruise terminal. Friendly staff, comfortable rooms, beautiful property!
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jean, Sacramento

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and promenade. Great restaurant
Stayed 1 night in Jan 2025

4/10 Poor

Terry

Stayed 1 night in Feb 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay before a cruise. The only complaint is the rooms need more lighting.
Stayed 1 night in Feb 2025

8/10 Good

Mark

Stayed 2 nights in Feb 2025

10/10 Excellent

Misael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect.
Stayed 2 nights in Feb 2025

8/10 Good

Karen

Travelled with partner
Liked: Staff & service, property conditions & facilities
We liked the location. The area to sit out was beautiful. The restaurant has a beautiful view too. I had commented on the fact that something was wrong with the box spring that held the mattress. No one replied. It might have just been rusty and worn out from the ocean air. The rooms are expensive and you still have to charge $40/ day for parking? Does all the food on the restaurant menu have to have a Mexican flair? A chocolate bar I pay $2 for at home cost $6 there. Generally I found the place overpriced!
Stayed 10 nights in Jan 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Great customer service

Great service and very accommodating. Very friendly staff
Stayed 1 night in Jan 2025

2/10 Terrible

Nancy

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel needs updating and work.

Hotel bathroom is very small no grab bars to get in the tub. It’s a shower tub combination. I never stay in in an accessible room however I had to change my room. The first room was very large bathroom tiny not accessible then they changed me to an accessible room because of the bathroom and that room was very small. Bathroom much larger there is no chair in the accessible room only a desk chair if you wanted to watch TV you had to lay in bed all the time the way the furniture was arranged. You couldn’t even see the TV from the bed, I had to move the dresser away From the wall into the room in order to be able to view the TV. Hotel needs much love and upgrades. The staff was very kind and accommodating.
Stayed 3 nights in Jan 2025

4/10 Poor

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t even think about it!

This was substandard for a doubletree Mold in the bathroom Yuck! Staff were nice and friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Jana

Stayed 1 night in Feb 2025

10/10 Excellent

Janet

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Kenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle, Nashville

Stayed 1 night in Feb 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

byron

Stayed 1 night in Jan 2025

6/10 Okay

Rodrigo

Business traveller
Liked: Cleanliness

Nice views, old mattress and bad customer service

The mattress is old. When I needed to call the front desk they never answered. The cleaning lady was supwr nice and helped me with my inquiry. The restaurant charges a 20% tip regardless if you had great service. That's a rip off.
Stayed 2 nights in Jan 2025