Ratings based on 928 Guest Reviews

Hear it directly from our travellers
3.6 out of 5
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Jun. 20, 2024 on Expedia
Comment from Hotel Management
Jun. 26, 2024 by Tommie, Hotel Management
Thank You For Choosing Howard Johnson Hotel
5 out of 5
by A traveller

Posted Jun. 19, 2024 on Expedia
Checking in was very easy. The staff greeted me with a smile and was very friendly.
Comment from Hotel Management
Jun. 19, 2024 by Tommie, Hotel Management
Good Morning WendyThank You For Choosing Howard Johnson Hotel
4 out of 5
by A traveller

Excellent choice on a budget!

Posted Jun. 18, 2024 on Hotels
Really good budget hotel. The staff were exceptional and friendly. We kept finding ways to lose or demagnetize keys and they never once made a fuss. The towels and linens were changed every day and it wasn’t an additional service to schedule. Would stay here again when coming through Pasadena.
Comment from Hotel Management
Jun. 18, 2024 by Tommie, Hotel Management
Good Morning JonathanThank You For Choosing Howard Johnson Hoetl
5 out of 5
by A traveller

Posted Jun. 17, 2024 on Expedia
That staff was exceptional
Comment from Hotel Management
Jun. 18, 2024 by Tommie, Hotel Management
Good Morning CassandraThank You For Choosing Howard Johnson Hotel
5 out of 5
by A traveller

Excellent

Posted Jun. 15, 2024 on Hotels
Great inn for the room rate. Staff was friendly. Room was very functional. Nothing to complain about. Will stay again in the future. Walking distance to Caltech campus was plus.
Comment from Hotel Management
Jun. 18, 2024 by Tommie, Hotel Management
Good Moring Thank You For Choosing Howard Johnson Hotel
2 out of 5
by A traveller

Annoyance

Posted Jun. 14, 2024 on Hotels
TV didn’t work, wifi didn’t work, towels weren’t clean & toilet leaked onto the ground.
Comment from Hotel Management
Jun. 18, 2024 by Tommie, Hotel Management
Thank You For Choosing Howard Johnson Hotel
5 out of 5
by A traveller

Posted Jun. 11, 2024 on Hotels
Comment from Hotel Management
Jun. 12, 2024 by Tommie, Hotel Management
Good Morning Pat Thank You For Choosing Howard Johnson Hotel
3 out of 5
by A traveller

Posted Jun. 10, 2024 on Expedia
Not entirely thrilled with staff
Comment from Hotel Management
Jun. 11, 2024 by Tommie, Hotel Management
Will Continuously Train Our Staff To Meet Our Guest Expectation
3 out of 5
by A traveller

Posted Jun. 7, 2024 on Hotels
Comment from Hotel Management
Jun. 8, 2024 by Tommie, Hotel Management
Thank You For Choosing Howard Johnson Hotel
3 out of 5
by A traveller

Posted Jun. 7, 2024
You get what you pay for
Comment from Hotel Management
Jun. 8, 2024 by Tommie, Hotel Management
Thank You For Choosing Howard Johnson Hotel