Note fondée sur 1 400 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 juill. 2024 sur Expedia
Hôtel bien placé pour faire du shopping à Ontario Mills
Commentaires de Gestion de l’hôtel
15 juill. 2024 par GM, Gestion de l’hôtel
Dear Jean-Philippe,We appreciate your positive feedback about our hotel's location. We are delighted to know that our proximity to Ontario Mills served your shopping needs well. We strive to offer a convenient and enjoyable stay for all our guests. We hope to welcome you back soon. Thank you for choosing us!Warm regards,Hotel Management
par un voyageur
Publié le 5 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 juin 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Certaines personnes devaient fumer le marijuana , en tout cas l’odeur qui s’y dégageait y ressemblaient. Ca rendait l’hôtel pas sûr.
Commentaires de Gestion de l’hôtel
23 févr. 2024 par GM, Gestion de l’hôtel
Dear Eric,Thank you for your feedback. We're sorry to hear about the odor issue you experienced. At La Quinta Inn & Suites by Wyndham Ontario Airport, we strive to provide a comfortable and safe environment for all our guests. We will promptly address this concern to ensure it doesn't happen again. We appreciate your patience and look forward to welcoming you back.Warm regards,Hotel Management
par un voyageur
Publié le 2 nov. 2022 sur Expedia
Lit confortable / salle de bain à refaire , la peinture qui s’effrite / sale /
Commentaires de Gestion de l’hôtel
2 nov. 2022 par General Manager, Gestion de l’hôtel
We truly appreciate your feedback about your recent stay at our hotel in Ontario, California. It is our goal to provide you with a positive, memorable experience each and every time you stay with us. I sincerely apologize that your experience was not what you or my team expects from La Quinta.I can assure you I will address your concerns with my team as your continued satisfaction and trust in La Quinta are our top priorities.
par un voyageur de Montreal
Publié le 19 mars 2022 sur Expedia
Excellent place
par un voyageur
Publié le 13 janv. 2025
Super close to everything. Staff was nice and friendly. Room was exceptional. Would definitely stay here again.
Commentaires de Gestion de l’hôtel
14 janv. 2025 par GM, Gestion de l’hôtel
Dear Virginia,Thank you for choosing La Quinta Inn & Suites by Wyndham Ontario Airport for your stay and for taking the time to share your wonderful experience with us. We are thrilled to know that our prime location, friendly service, and exceptional room facilities added value to your stay. We are committed to providing our guests with an enjoyable and comfortable stay, and it's heartening to see that we were able to meet your expectations. Your kind words have been shared with our team, and we are all looking forward to welcoming you back on your next visit to Ontario. Warm Regards,Guest Relations Manager.
par un voyageur
Publié le 15 nov. 2024
Commentaires de Gestion de l’hôtel
16 nov. 2024 par GM, Gestion de l’hôtel
Dear Julie,We're sincerely sorry to see that your experience with us was not up to the mark, as indicated by your rating. Here at La Quinta Inn & Suites by Wyndham Ontario Airport, we strive to provide a superior experience for our guests, and it's disheartening to know we fell short in your case. We understand that every feedback, including yours, is a valuable opportunity for us to improve and ensure our guests' satisfaction.Without specific details, it's challenging for us to address your concerns directly. However, we want to assure you that we're committed to making things right. We would greatly appreciate it if you could reach out to us with more details about your stay or any particular issues you encountered. This will help us to understand where we went wrong and take necessary actions to improve our services. Warm Regards,Guest Relation ManagerLa Quinta Inn & Suites by Wyndham Ontario Airport
par un voyageur
Publié le 20 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2024 par GM, Gestion de l’hôtel
Dear Arlene,Thank you for taking the time to rate your stay at La Quinta Inn & Suites by Wyndham Ontario Airport. We appreciate your feedback and are delighted to see you had a positive experience. Your 6-star rating is a testament to the level of service and quality of experience we strive to provide for our valued guests.Your insights could be invaluable in helping us to further elevate our standards. We hope to see you again on your next visit to Ontario, and we promise to do our best to make your next stay even more enjoyable.Warm Regards,General ManagerLa Quinta Inn & Suites by Wyndham Ontario Airport
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Nice!
Commentaires de Gestion de l’hôtel
21 oct. 2024 par GM, Gestion de l’hôtel
Dear Sergio,Thank you for taking the time to leave us such a wonderful rating. We are thrilled that we could provide a stay that met your expectations and hope that your time with us was as enjoyable for you as your feedback is for us. Our team takes pride in ensuring our guests have a delightful experience, and your review encourages us to continue our efforts. We look forward to welcoming you back on your next visit to Ontario Airport. Warm Regards,General ManagerLa Quinta Inn & Suites by Wyndham Ontario Airport
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Conveniently located by the airport - about a 5-6 minute drive. Parking was easy, with a key card accessible door located near the elevator. Basic continental breakfast, but I appreciate the bagel and fruit to eat on the flight home. Microwave and medium sized mini fridge were a plus. Satellite TV was slow. And the porcelain on the bath tub was chipped.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par GM, Gestion de l’hôtel
Dear Geela,Thank you for taking the time to share your experience with us at La Quinta Inn & Suites by Wyndham Ontario Airport. We're delighted to hear that you found our location convenient and the parking easy to access. It's also great to know that our breakfast offerings and in-room amenities such as the microwave and mini-fridge added value to your stay. We appreciate your feedback regarding the satellite TV and the condition of the bathtub. We hope to have the pleasure of welcoming you back on your next trip to Ontario.Warm Regards,General ManagerLa Quinta Inn & Suites by Wyndham Ontario Airport
