Ratings based on 946 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Paso Robles
Posted May 5, 2024
Great location and amenities
Comment from Hotel Management
May 6, 2024 by Victoria Villareal, Guest Experience Manager, Hotel Management
We sincerely appreciate you for sharing your feedback with us. Our team is dedicated to ensuring a warm, tidy, and above all, care-free guest experience, so we are thrilled to learn that this was reflected during your stay.Should your travels bring you back to the Burbank area, we would be honored to welcome you again.Sincerely,Victoria VillarealGuest Experience ManagerLos Angeles Marriott Burbank Airport
by A traveller
Posted Apr. 21, 2024
Comment from Hotel Management
Apr. 25, 2024 by Victoria Villareal, Guest Experience Manager, Hotel Management
We sincerely appreciate you for sharing your feedback with us. Our team is dedicated to ensuring a warm, tidy, and above all, care-free guest experience, so we are thrilled to learn that this was reflected during your stay.Should your travels bring you back to the Burbank area, we would be honored to welcome you again.Sincerely,Victoria VillarealGuest Experience ManagerLos Angeles Marriott Burbank Airport
by A traveller
Posted Apr. 1, 2024 on Hotels
Comment from Hotel Management
Apr. 1, 2024 by Victoria Villareal, Guest Experience Manager, Hotel Management
We sincerely appreciate you for sharing your feedback with us. Our team is dedicated to ensuring a warm, tidy, and above all, care-free guest experience, so we are thrilled to learn that this was reflected during your stay.Should your travels bring you back to the Burbank area, we would be honored to welcome you again.Sincerely,Victoria VillarealGuest Experience ManagerLos Angeles Marriott Burbank Airport
by A traveller
Posted Apr. 1, 2024 on Hotels
Comment from Hotel Management
Apr. 2, 2024 by Victoria Villareal, Guest Experience Manager, Hotel Management
We sincerely appreciate you for sharing your feedback with us. Our team is dedicated to ensuring a warm, tidy, and above all, care-free guest experience, so we are thrilled to learn that this was reflected during your stay.Should your travels bring you back to the Burbank area, we would be honored to welcome you again.Sincerely,Victoria VillarealGuest Experience ManagerLos Angeles Marriott Burbank Airport
by A traveller
Great experience
Posted Mar. 31, 2024 on HotelsStaff was really wonderful. Room was super quiet and cozy.
Comment from Hotel Management
Apr. 1, 2024 by Victoria Villareal, Guest Experience Manager, Hotel Management
We sincerely appreciate you for sharing your feedback with us. Our team is dedicated to ensuring a warm, tidy, and above all, care-free guest experience, so we are thrilled to learn that this was reflected during your stay.Should your travels bring you back to the Burbank area, we would be honored to welcome you again.Sincerely,Victoria VillarealGuest Experience ManagerLos Angeles Marriott Burbank Airport
by A traveller
Posted Mar. 30, 2024 on Expedia
They let me check in very early, I really appreciated it. You can walk to the airport in about 5-10 minutes so the location is great.
Comment from Hotel Management
Apr. 2, 2024 by Victoria Villareal, Guest Experience Manager, Hotel Management
We sincerely appreciate you for sharing your feedback with us. Our team is dedicated to ensuring a warm, tidy, and above all, care-free guest experience, so we are thrilled to learn that this was reflected during your stay.Should your travels bring you back to the Burbank area, we would be honored to welcome you again.Sincerely,Victoria VillarealGuest Experience ManagerLos Angeles Marriott Burbank Airport
by A traveller
Posted Mar. 30, 2024 on Expedia
Nice hotel, friendly staff
Comment from Hotel Management
Mar. 30, 2024 by Victoria Villareal, Guest Experience Manager, Hotel Management
Thank you for taking the time to share the feedback you have. Our team works very hard to provide a welcoming, clean, and most importantly relaxing guest experience, so we are so pleased to hear this was the experience you had while staying with us.I hope that if your travel ever returns you to the Burbank area you will give us the opportunity to host you again. Sincerely,Victoria VillarealGuest Experience ManagerLos Angeles Marriott Burbank Airport
by A traveller
Posted Mar. 29, 2024 on Expedia
My room was not deep cleaned at all. The walls were disgusting, the room smelled odd, and it just did not provide the normal Marriott experience. If i had a choice, I would never stay here again. The staff was excellent though!
Comment from Hotel Management
Mar. 30, 2024 by Victoria Villareal, Guest Experience Manager, Hotel Management
Thank you for providing your feedback regarding your recent stay. We're glad to hear that your comment about the excellence of our staff, however, we are genuinely sorry to learn that the cleanliness of our facilities did not meet the high standards we strive to uphold.Please be assured that we take your comments seriously, and we will address this matter with our housekeeping team to ensure improvements are made.We appreciate your valuable feedback and hope to have the opportunity to better serve you in the future.Warm regards,Victoria VillarealGuest Experience ManagerLos Angeles Marriott Burbank Airport
by A traveller
Posted Mar. 29, 2024 on Hotels
Comment from Hotel Management
Apr. 9, 2024 by Victoria Villareal, Guest Experience Manager, Hotel Management
We sincerely appreciate you for sharing your feedback with us. Our team is dedicated to ensuring a warm, tidy, and above all, care-free guest experience, so we are thrilled to learn that this was reflected during your stay.Should your travels bring you back to the Burbank area, we would be honored to welcome you again.Sincerely,Victoria VillarealGuest Experience ManagerLos Angeles Marriott Burbank Airport
by A traveller
Posted Mar. 28, 2024 on Expedia
Great place to stay!
Comment from Hotel Management
Mar. 30, 2024 by Victoria Villareal Guest Experience Manager, Hotel Management
Thank you for taking the time to share the feedback you have. Our team works very hard to provide a welcoming, clean, and most importantly relaxing guest experience, so we are so pleased to hear this was the experience you had while staying with us.I hope that if your travel ever returns you to the Burbank area you will give us the opportunity to host you again. Sincerely,Victoria VillarealGuest Experience ManagerLos Angeles Marriott Burbank Airport
