Note fondée sur 896 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,1 Service et personnel
3,0 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Hotels
The room was clean but it looked beat up. The door to the room had dents in it from someone beating on it. There were people begging in the parking lot cigarettes buts and wrappers near the steps as well as dog dropping on the walkways
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Kathleen,Thank you for your feedback. We're glad to hear that you found the room clean, but we sincerely apologize for the issues you encountered with the door's condition and the cleanliness around the property. Your comments about the parking lot and walkways are important to us, and we'll work to address these concerns with our team. We strive to create a welcoming environment for all our guests and appreciate you bringing these matters to our attention. We hope you’ll consider staying with us again in the future so we can provide you with a better experience.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Gave my room number out to someone that wasn’t supposed to know where I was
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Andres,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Sad to see this rating and would appreciate hearing more about your experience. Your feedback is valuable to us, and we’re always open to suggestions for improvement. Our team hopes to have the opportunity to serve you again in the future, so you can witness the ongoing enhancements we’re making.
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi William,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
par un voyageur
Publié le 18 août 2024 sur Hotels
Roaches
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
