Note fondée sur 579 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Morgun Chang, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We appreciate hearing about your experience at our hotel. Your comments are valuable to us as they help us identify areas where we can improve to ensure a better stay for our guests. Thank you once again for your review and for choosing to stay with us.
par un voyageur
Publié le 7 sept. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
23 nov. 2021 par Luiz, Gestion de l’hôtel
Dear Guest,
Thank you so much for taking the time to sharing your experience at Palihouse Santa Monica with us. We are happy to hear that you enjoyed your stay in Santa Monica.
We can't wait to welcome you back!
Cheers,
Luiz
par un voyageur
Publié le 25 août 2019 sur Expedia
Quartier calme mais très proche des centres d’interêt
Commentaires de Gestion de l’hôtel
23 nov. 2021 par Luiz, Gestion de l’hôtel
Dear Guest,
Thank you so much for taking the time to sharing your experience at Palihouse Santa Monica with us. We are happy to hear that you enjoyed your stay in Santa Monica.
We can't wait to welcome you back!
Cheers,
Luiz
par un voyageur
Hôtel original, un retour dans le temps
Publié le 8 mai 2019 sur HotelsHôtel original, ambiance très différente des chaînes d'hôtel. C'est un peu un retour dans le temps, au début du 20ème siècle… donc s'attendre à des chambres peu lumineuses et une isolation thermique pas optimale. La connexion au Wi-Fi n'est pas bonne. La situation proche des plages de Santa Monica est optimale. Le prix des chambres est un peu cher.
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Alan E , Gestion de l’hôtel
Thank you for taking the time to share your experience at Palihouse Santa Monica. We are thrilled to hear that you had an outstanding stay with us!Our goal is always to provide our guests with the highest level of comfort and satisfaction, and we are delighted to have exceeded your expectations. We appreciate your kind words to Barrett and Dine, truly a representation of Palihouse, we will surely share them with our team.We hope to have the pleasure of welcoming you back to Palihouse Santa Monica soon, and we look forward to providing you with another exceptional stay.Thank you again for your feedback, and please do not hesitate to contact us if there is anything we can do to improve your next stay.Cheers,
par un voyageur de Oceanside
Publié le 24 sept. 2024 sur Expedia
Palihouse is a great way to experience Santa Monica. It’s just a couple blocks to Ocean Avenue and the Promenade and a doable walk to the Pier. The staff is friendly and helpful. The hotel and grounds exude 1920s charm. There is an elevator but if you are truly stair-challenged it may not be the best choice. For everyone else Palihouse Santa Monica offers an enjoyable and memorable experience.
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Alan E Hotel Manager , Gestion de l’hôtel
Hello Gerald, We are thrilled to hear that you had an amazing experience during your stay. We are proud of the Palihouse Santa MOonica Team and we will certainly share this feedback. We hope that your travels come back to Santa Monica.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Parking was tough and valet was sometimes not there
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Alan E Hotel Manager , Gestion de l’hôtel
Hello Charles, Thank you for your feedback as it is our greatest tool to make our service / produce better. We hope that your travels come back to Palihouse Santa Monica your home away from home.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Location
par un voyageur
Publié le 8 sept. 2024 sur Expedia
The check-in experience was fine. The hotel was as expected for an older “boutique” hotel. The experience the morning of departure and for the following 72 hours (still ongoing) has been nothing short of horrible. I began itching while in bed at the Palihouse from 2 am until 6 am when I finally got up and showered - still no relief. The evening after my departure I was diagnosed with a chewing louse (lice) infestation. My doctor has been treating me with multiple insecticides but I’m still in significant discomfort and isolated to a room in my home to prevent spreading it to my family and contaminating my home. I called the Palihouse Hotel the day after my diagnosis on Saturday 09/07 and asked for a manager but was told “he is out but you can call back on Monday”. … this was after sharing the diagnosis. My response was, “How about I give you my number and the manager calls me? I was in room 112 and want to know what you can do to make this right?” - Still no call… I would think that a public health concern at the hotel you are managing would warrant a call, even on a weekend.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Alan E. , Gestion de l’hôtel
Hello Christopher, Thank you for taking the time to share your feedback with us. We are sorry to hear that your recent stay with us did not meet your expectations.At Palihouse Santa Monica, we strive to provide each of our guests with a comfortable and enjoyable experience, and we regret that we fell short in your case. We take all feedback seriously and appreciate you bringing this to our attention.It was a pleasure speaking to you and clarifying the issues shared and we hope you will give us another chance to provide you with the excellent service and experience we are known for.If you have any additional comments or concerns, please do not hesitate to contact us directly. We would love the opportunity to make things right and earn back your trust.Sincerely, Alan E.Hotel Manager
par un voyageur de Akishima-shi
Publié le 1 sept. 2024 sur Expedia
まず、外観がステキ！そして、中に入ったら更にステキ！インテリアがヨーロッパの家具のようなもので統一されていて、とにかくカワイイ。
スタッフもカジュアルな装いではあるが、フレンドリーで親切。この辺りのオススメのレストランを教えてもらったが、そこもオススメだけあって、本当に美味しかった。
部屋も天井が高く、広くて、インテリアも完璧。清潔感があった。
ドッグフレンドリーで、ワンちゃんも一緒に泊まっているご家族がテラスで遊んでるのも微笑ましかった。
せっかくの旅行だったが、一日中、ここで過ごしたいと思うほどのホテル。ロケーションも安全で、レストランやショッピング施設も歩いて10分ぐらい。
また必ずここに泊まる！
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Alan E. , Gestion de l’hôtel
Hello Eri, Thank you for taking the time to share your experience at Palihouse Santa Monica. We are thrilled to hear that you had an outstanding stay with us!Our goal is always to provide our guests with the highest level of comfort and satisfaction, and we are delighted to have exceeded your expectations. We appreciate your kind words and will surely share them with our team.We hope to have the pleasure of welcoming you back to Palihouse Santa Monica soon, and we look forward to providing you with another exceptional stay.Thank you again for your feedback, and please do not hesitate to contact us if there is anything we can do to improve your next stay.
