Note fondée sur 574 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 juill. 2024 par Morgun Chang, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We appreciate hearing about your experience at our hotel. Your comments are valuable to us as they help us identify areas where we can improve to ensure a better stay for our guests. Thank you once again for your review and for choosing to stay with us.
par un voyageur
Publié le 7 sept. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
23 nov. 2021 par Luiz, Gestion de l’hôtel
Dear Guest,
Thank you so much for taking the time to sharing your experience at Palihouse Santa Monica with us. We are happy to hear that you enjoyed your stay in Santa Monica.
We can't wait to welcome you back!
Cheers,
Luiz
par un voyageur
Publié le 25 août 2019 sur Expedia
Quartier calme mais très proche des centres d’interêt
Commentaires de Gestion de l’hôtel
23 nov. 2021 par Luiz, Gestion de l’hôtel
Dear Guest,
Thank you so much for taking the time to sharing your experience at Palihouse Santa Monica with us. We are happy to hear that you enjoyed your stay in Santa Monica.
We can't wait to welcome you back!
Cheers,
Luiz
par un voyageur
Hôtel original, un retour dans le temps
Publié le 8 mai 2019 sur HotelsHôtel original, ambiance très différente des chaînes d'hôtel. C'est un peu un retour dans le temps, au début du 20ème siècle… donc s'attendre à des chambres peu lumineuses et une isolation thermique pas optimale. La connexion au Wi-Fi n'est pas bonne. La situation proche des plages de Santa Monica est optimale. Le prix des chambres est un peu cher.
par un voyageur
Nice but not luxury
Publié le 21 août 2024 sur HotelsLobby and grounds are beautiful but hotel is a little quirky. No liquor license if you want a drink at the hotel, and minimal staffing. Lots of character throughout - our room had a full kitchen, breakfast nook, walk-in closet and ante room for make-up/dressing.
par un voyageur
Ok time
Publié le 19 août 2024 sur HotelsIt was a nice room. They need better service in regards to room service (1.5 hr wait for coffee) and coffee bar had very limited hours (need to leave to get water and food).
par un voyageur
Publié le 9 août 2024 sur Expedia
Property was beautiful, room was a good size and very clean. Decor and overall vibe was nice. Staff was friendly and helpful. The location was great. Easy to walk to bars and restaurants or to the boardwalk/beach. It was a warm night without AC. The room had large windows to open to let in a breeze but this offered little to no privacy. Screens were in disrepair and the neighborhood was a bit noisy at night, but overall experience was good. Glad we tried it out but not sure it’s worth the price. We were charged for valet parking and the vehicle was too large for the garage so we ending up paying the parking fee for the valet to leave the vehicle parked on the street near the hotel. Had we known, we would have found a spot on our own and saved the $50.
par un voyageur
Publié le 9 août 2024 sur Expedia
Love the Palihouse brand.
Commentaires de Gestion de l’hôtel
9 août 2024 par Morgun Chang, Gestion de l’hôtel
Thank you for taking the time to leave such a wonderful review of your stay with us! We loved having you stay with us! We are thrilled to hear that you had an excellent experience! We will be sure to share your feedback with our team, as it serves as a great motivation for all of us. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another fantastic stay in the future!
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Morgun Chang, Gestion de l’hôtel
Thank you for taking the time to leave such a wonderful review of your stay with us! We are thrilled to hear that you had an excellent experience! We will be sure to share your feedback with our team, as it serves as a great motivation for all of us. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another fantastic stay in the future!
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Morgun Chang, Gestion de l’hôtel
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the experience.We strive to provide all our guests with exceptional service and accommodations, and it seems we fell short of that during your stay. We would love the opportunity to make this right for you. If you’re willing, please contact us directly at frontdesk@palihousesm.com so we can discuss your experience further and explore how we can regain your trust.Thank you once again for your feedback. We hope to have the chance to welcome you back and provide you with a better experience in the future.
