Note fondée sur 1 242 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 août 2024 sur Expedia
Établissement propre et pratique.Personnel efficace et courtoisChambre grande et calme, petit déjeuner correct mais salle trop petite Petite piscine propre mais en bordure de route..Bon choix de restaurants dans Pasadena.A conseillet pour une etape.
Commentaires de Gestion de l’hôtel
2 août 2024 par David Cho, Gestion de l’hôtel
Dear Mallia,Thank you kindly for this marvelous review of your stay with us. We are thrilled to see that you enjoyed our clean and comfortable hotel, as well as our courteous service from our staff. We hope you have a lovely weekend and that we get to welcome you again to our hotel in the near future.
par un voyageur
Publié le 7 mai 2023 sur Expedia
We liked the room & breakfast.
Commentaires de Gestion de l’hôtel
7 mai 2023 par David Cho, Gestion de l’hôtel
Dear Lise,Thank you very much for your kind words. We are delighted to hear you enjoyed your stay with us, and we sincerely hope to welcome you again. Have a great weekend and we look forward to seeing you again!
par un voyageur
Parfait
Publié le 28 mars 2023 sur HotelsExcellent hôtel.
Propre, literie au topissime et personnel aux petits soins.
A distance raisonnable des principaux centres d'intérêt.
Commentaires de Gestion de l’hôtel
28 mars 2023 par David Cho, Gestion de l’hôtel
Dear Marielle,We are thrilled to see your review today as we seem to have exceeded your expectations! We would love to become your hotel of choice whenever you visit Pasadena, so please remember us next time you visit as well. Have a fabulous rest of the week and we cannot wait to welcome you again in the future!
par un voyageur
Publié le 5 nov. 2022 sur Expedia
Accueil chaleureux à l'arrivée. Et généralement personnel agréable.
Parking gratuit spacieux, bonne connexion wifi gratuite, laverie fonctionnelle.
Chambre propre, savon de bain solide.
Espace approprié pour ouvrir un lit parapluie bébé.
Moquette au sol.
Bon petit-déjeuner copieux, petite salle de repas située à l'accueil.
Nous avons été très satisfaits de ce séjour de 5 nuits.
Commentaires de Gestion de l’hôtel
5 nov. 2022 par David Cho, Gestion de l’hôtel
Dear Johanna,What a marvelous review you have left for us! We sincerely thank you for taking the time to do this, and we are thrilled to hear that you were very satisfied with our clean and spacious room, as well as our friendly service at the front desk. I will be sure to share this good news with our staff! Thank you for your stay, and we look forward to welcoming you again.
par un voyageur
Publié le 22 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2022 par David Cho, Gestion de l’hôtel
Thank you Nathalie for this perfect review! We hope to welcome you back whenever you are in Pasadena.Have a fabulous week!
par un voyageur
Publié le 31 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2022 par Pasadena Rose & Crown Hotel Management, Gestion de l’hôtel
Dear Sylvia,Thank you for taking the time to rating your stay at our Pasadena hotel. We apologize for any inconveniences you faced while staying at our hotel. We would love to know about your experience so we can ensure it doesn't happen again. Thanks for staying at Pasadena Rose & Crown Hotel.Thank you,Pasadena Rose & Crown Hotel Management
par un voyageur
Publié le 25 août 2022 sur Hotels
bon rapport qualité prix
Commentaires de Gestion de l’hôtel
28 août 2022 par David Cho, Gestion de l’hôtel
Dear Marielle,Thank you so much for this flawless review! We would love to welcome you again, and please recommend us to your friends and family, as we will be sure to impress them as well. Have a great start to a new week, and see you again!
par un voyageur
Publié le 23 juill. 2022 sur Expedia
À 20 minutes du vieux Pasadena. Superbe séjour e le service à la hauteur
Commentaires de Gestion de l’hôtel
27 juill. 2022 par Pasadena Rose & Crown Hotel Management, Gestion de l’hôtel
Dear Mario,
WOW, thank you so much for the shining 5-star rating! I am thrilled to learn that we met all your expectations while you were here. Our staff works hard to deliver 100% guest satisfaction; I am glad to learn that our efforts succeed. We are grateful for customers like you, and we hope you stick with us as your go-to Pasadena hotel for years to come.
Once again, THANK YOU for staying at the Pasadena Rose & Crown Hotel. Take care, stay safe, and don’t forget to recommend us to your friends and family.
Regards,
Pasadena Rose & Crown Hotel Management
par un voyageur
Publié le 19 juin 2022 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2022 par David Cho, Gestion de l’hôtel
Dear Nicolas,
It is with sad heart I see your review today. It looks like you stayed with us for 2 nights, and also have a future reservation as well. Please reach out to me privately to let me know what ailed your stay with us, as we do take feedback from our guests very seriously. I will be available at the office most of the time, so please ask for David when you have a chance to talk.
I look forward to hearing back from you and hopefully, I can turn your sentiment around.
Have a pleasant evening.
par un voyageur
Pratique sans plus
Publié le 3 mai 2022 sur HotelsBien placé pour Caltech, propre mais vieillot, petit dej pas terrible…
Commentaires de Gestion de l’hôtel
3 mai 2022 par David Cho, Gestion de l’hôtel
Dear guest,
It is regretful to hear that you did not enjoy our full breakfast buffet. It is a bit perplexing to hear this from you as our newly revamped menu is lauded by so many guests daily. Please let us know privately what was lacking in the menu, and we will be sure to discuss it in our next management meeting.
Hope to hear back from you, and have a marvelous day today.
