Note fondée sur 861 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
100 % des clients le recommandent
4,2 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Bien

Publié le 27 déc. 2023 sur Hotels
Il s’agit d’un motel…. Les chambres ont été repeintes mais l’extérieur est triste. Une nuit pour dépanner. Le petit déjeuner est inclus.
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Alfredo, Gestion de l’hôtel
Sabrina, Thank you for your business, we greatly appreciate it as well as your feedback. We are in the process of restoring the location, yesterday we had our parking lot repainted and it was reacently power washed, it looks much better now, we also painted the 2nd floor walkways and rails, we are working on a couple of things we know our guests will enjoy. Hopefully you will give us another opportunity to provide a better service experience. Thanks again, Best regards,
1 sur 5
par un voyageur

Publié le 4 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2023 par Alfredo, Gestion de l’hôtel
Sorry we did not meet your expectations this time. We highly recommend working with the front desk so we can resolve any issues right away and therefore you can have a better experience. Best regards,
5 sur 5
par un voyageur

Publié le 21 févr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2022 par Alfredo, Gestion de l’hôtel
Thank you for your recent stay, we value and appreciate your business. We are happy to see you enjoyed your stay and found our location to be adequate for your stay. Please visit us again soon. Best regards,
5 sur 5
par un voyageur

Publié le 1 déc. 2021 sur Hotels
Très bon motel au calme et confortable.
Commentaires de Gestion de l’hôtel
8 déc. 2021 par Alfredo, Gestion de l’hôtel
Merci beaucoup pour votre récent séjour. Nous apprécions et apprécions votre entreprise et vous remercions de nous avoir donné l'opportunité de répondre à vos besoins en matière d'accueil. S'il vous plaît visitez-nous à nouveau bientôt. Meilleures salutations,
5 sur 5
par un voyageur de Palm Desert

Publié le 3 déc. 2024
Property very clean , nice updated bathroom, furnishings data and in need of being updated. Bed is comfortable. Antonio, staff who checked me in was superb. Very concerned that everything was ok. Asking several times if there was anything else he could do for me. Very customer oriented. It is very obvious management cares about providing the best experience possible. I would definitely stay again.
Commentaires de Gestion de l’hôtel
9 déc. 2024 par Alfredo, Gestion de l’hôtel
Eileen, Thank you for your recent stay, we value your business and welcome your feedback. Everyone here is very responsive and we truly care about the quality of your stay. It may not be the newest place but we will always put our best foot forward to provide you and your family with the best guest experience possible. We are currently going room to room to address our furniture and bring every room up to par. Please visit us again soon. Best regards,
5 sur 5
par un voyageur de MIAMI GARDENS

Publié le 31 oct. 2024
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Alfredo, Gestion de l’hôtel
Thank you for your recent stay, we value your business. We are very happy to see you enjoyed your stay and found our accommodations welcoming. We always try our best to provide the best service possible to all of our guests. Thank you and we welcome you to visit us again. Best regards,
4 sur 5
par un voyageur

Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Alfredo, Gestion de l’hôtel
Billie, Thank you for your recent visit, we are happy to see you enjoyed your stay. We value and appreciate any and all of our guests feedback.Hope to have you as our guest again soon. Best regards,
5 sur 5
par un voyageur

Publié le 6 oct. 2024 sur Expedia
Property was nice and staff was nice and very helpful. The only issue is that the water pressure in the room was very low but it is a great place for a quick weekend trip. Definitely would stay again
Commentaires de Gestion de l’hôtel
27 nov. 2024 par Alfredo, Gestion de l’hôtel
Thank you for your recent stay, we are happy to see you enjoyed yours stay. We are very centrally located near many of the points of interest that Burbank or near by cities have to offer. We are only 2 minutes away from the 5fwy and only a few minutes from 101 or 134 you can be in LA or Hollywood with a 20 to 30 min drive. Please remember to reach out to our front desk should you need any assistance while you are with us so we may address your issue and assure a much better experience. See you next time. Best regards,Please visit us again soon so we may continue to deliver our best customer service experience possible. Best regards,
4 sur 5
par un voyageur

Publié le 6 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Alfredo, Gestion de l’hôtel
Heimyt, Thank you for your recent visit and for trusting us with your hospitality needs. Please visit us again soon. Best regards,
4 sur 5
par un voyageur

Publié le 5 oct. 2024 sur Expedia
We enjoyed our stay at the Portofino Inn. Large room with comfortable bed and good bathroom Very clean. Friendly and helpful staff, breakfast available in reception. Good location and nice Italian restaurant around the corner for dinner.