Ratings based on 754 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 8, 2024
Very nice and friendly staff. Very quite room so close to the airport
Comment from Hotel Management
Oct. 9, 2024 by Hotel Manager, Hotel Management
Dear Vincent,Thank you for your kind words! We're so glad to hear that you found our staff friendly and that you enjoyed the quiet atmosphere of your room, especially being so close to the airport. We strive to create a comfortable and welcoming environment for all our guests. We hope to have the pleasure of welcoming you back on your next trip! Safe travels!Sincerely, Hotel Manager
by A traveller
Posted Aug. 27, 2024
The place was nice. A little older but clean. The bed was comfy and the staff was great!!
Comment from Hotel Management
Aug. 27, 2024 by Hotel Manager, Hotel Management
Dear Sherri,Thank you for your feedback! We’re glad to hear that you found our place nice and clean, and that the bed was comfortable. It's wonderful to know that our staff made a positive impression during your stay. We appreciate your comments and look forward to welcoming you back for another great experience!Sincerely, Hotel Manager
by A traveller
Posted Aug. 19, 2024 on Expedia
The room was clean, sheets neat and bed well laid,right temperature and clean bathroom.
It was a very convinient location to get a ride without any complications and its conviniently located around shopping center where to can get many options of restaurants to dine in.
Comment from Hotel Management
Aug. 20, 2024 by Hotel Manager, Hotel Management
Dear Mildred,Thank you for your fantastic review! We’re thrilled to hear that you found your room clean, with neat sheets, a well-laid bed, and a clean bathroom. It’s great to know our convenient location made it easy for you to access rides and enjoy nearby dining options. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager
by A traveller
Posted Aug. 19, 2024 on Expedia
The room was clean but the bathroom and vanity was very outdated and the room lighting was terrible. The grout in the bathroom was gross and stained
Comment from Hotel Management
Aug. 19, 2024 by Hotel Manager, Hotel Management
Dear Rosemary,Thank you for taking the time to share your feedback about your recent stay. We are glad to hear that you found your room clean, however, we sincerely apologize for the issues you encountered with the outdated bathroom and vanity, as well as the poor lighting and stained grout. We understand how important these aspects are for your comfort and satisfaction. Your comments will be shared with our management team as we continually strive to improve our facilities. We appreciate your input and hope to enhance your experience during a future visit. Thank you for your understanding, and we look forward to the opportunity to serve you better!Sincerely, Hotel Manager
by A traveller
Posted Aug. 18, 2024 on Expedia
It was fair to price. Felt safe. Nice breakfast. Not in best neighborhood but it was safe. Room was clean. Didn’t use pool. Close to airport. Close to Kia Forum.
Comment from Hotel Management
Aug. 19, 2024 by Hotel Manager, Hotel Management
Dear Miranda,Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you found our hotel to be fairly priced, felt safe, and enjoyed our nice breakfast. It's great to know that our location was convenient for your travels, especially being close to the airport and the Kia Forum. We appreciate your comments about the neighborhood and understand that while it may not be the best, we prioritize safety for all our guests. Your satisfaction is important to us, and we are continuously working to improve our facilities and services. We hope to welcome you back in the future for an even better experience!Sincerely, Hotel Manager
by A traveller
Posted Aug. 17, 2024 on Hotels
Comment from Hotel Management
Aug. 19, 2024 by Hotel Manager, Hotel Management
Dear Lemuel,Hello! We’re delighted you had a great stay with us! Providing exceptional service is our passion, and your ten-star rating reinforces our commitment. We look forward to welcoming you back for another memorable visit!Sincerely, Hotel Manager
by A traveller
Posted Aug. 17, 2024 on Expedia
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Comment from Hotel Management
Aug. 19, 2024 by Hotel Manager, Hotel Management
Dear Claudia,Thank you for taking the time to provide us with a 4-star rating. We're glad you enjoyed your stay overall, and we deeply appreciate your feedback. We are always striving to deliver the best possible experience to our guests, so we will make sure to use this information to keep improving. Thanks again for the rating and we hope to have you stay with us again soon.Sincerely, Hotel Manager
by A traveller from Kirkland
Posted Aug. 16, 2024 on Expedia
Bathroom needs to be remodeled. Mold stains on ceiling. Shower area is old and unappealing.
Comment from Hotel Management
Aug. 17, 2024 by Hotel Manager, Hotel Management
Dear John,Thank you for your valuable feedback regarding your recent stay. We sincerely apologize for the condition of the bathroom, particularly the mold stains and the outdated shower area. Your comments are crucial for us as we continuously strive to improve our facilities. We are currently evaluating our renovation plans to enhance the guest experience. We appreciate your understanding and hope to welcome you back soon to see the improvements!Sincerely, Hotel Manager
by A traveller
Posted Aug. 14, 2024 on Expedia
Good housekeeping 👍
Comment from Hotel Management
Aug. 15, 2024 by Hotel Manager, Hotel Management
Dear Navaneetham,Thank you for your kind words! We’re delighted to hear that you appreciated our housekeeping team. Maintaining a clean and comfortable environment is one of our top priorities, and your recognition means a lot to us. If there’s anything else you’d like to share about your stay, we would love to hear it. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A traveller
Posted Aug. 12, 2024 on Hotels
Comment from Hotel Management
Aug. 13, 2024 by Hotel Manager, Hotel Management
Dear Siladitya,Wow! Thank you for your amazing ten-star rating! We're thrilled to know you had such an exceptional experience. Your feedback is deeply appreciated and drives our team to continue providing top-notch service. It was a pleasure hosting you, and we can't wait to welcome you back for another wonderful stay!Sincerely, Hotel Manager
