Note fondée sur 909 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Levis
Publié le 24 sept. 2024 sur Expedia
Night check in without problem.Thank you
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Hi Bernard, Thank you for your feedback! We’re glad to hear that your night check-in went smoothly. It’s our goal to provide a hassle-free experience for our guests, and we appreciate your kind words. We look forward to welcoming you back for another great stay!Best Regards, Santa Clarita MotelCustomer Care Team
par un voyageur
Motel sympathique
Publié le 4 sept. 2024 sur HotelsJ’y ai séjourné une nuit dans le cadre de mon trajet de LA à Death Valley.
Il y a des fast food à proximité et aussi un joli parc avec des bisons.
Les chambres ne sont pas très récente mais propres et la literie extrêmement confortable.
Le Check out peut se faire de façon autonome.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Cecile, thank you for sharing your experience! We're glad to hear you enjoyed the convenience of nearby dining options and the park with bison, as well as the cleanliness and comfort of the room. It's great that our independent check-out process added to the ease of your stay. We hope to welcome you back on your next trip!Best Regards, Santa Clarita MotelCustomer Care Team
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Julien, we are incredibly sorry to hear you faced such a bad experience while staying at our motel. It is apparent from your ratings that you didn’t enjoy your time here. We apologize profusely for all our shortcomings that derailed your guest experience! We’d like to know your insights and valuable suggestions regarding the areas where you feel improvement is the need of the hour. Please feel free to reach out to us with your feedback. We hope to provide you with an excellent Santa Clarita service in the future!Best Regards, Santa Clarita MotelCustomer Care Team
par un voyageur
Bon séjour
Publié le 22 déc. 2023 sur HotelsNous avons eu un très bon accueil à notre arrivé ! La chambre était correcte et assez propre malgré quelques cheveux qui trainaient. Les points negatifs sont la climatisation qui fuie et qui met de l'eau sur le sol de la chambre et l'insonorisation (la route étant très proche et le train pas loin...). Nous avons quand même apprécié la nuit et nous n'hésiterons pas à revenir !
Commentaires de Gestion de l’hôtel
26 déc. 2023 par Customer Care Team, Gestion de l’hôtel
Dear Lisa, we are grateful for your warm words about our welcoming staff and your overall positive experience. We apologize for any inconvenience and discomfort caused by the few hairs in the room, the leaky air conditioning, and the noise from the surroundings. Your feedback is essential to us, and we will work to address these issues to enhance the comfort of your future stays. We're thrilled to hear you would happily rejoin us and look forward to hosting you again.Best Regards, Santa Clarita MotelCustomer Care Team
par un voyageur
Publié le 9 juin 2023 sur Expedia
Bien situé pour un arrêt en route de LA vers le Nord
Commentaires de Gestion de l’hôtel
13 juin 2023 par Customer Care Team, Gestion de l’hôtel
Dear Judith, thank you for giving us a lovely rating. We intend for our guests to experience bliss and peace and successfully meet their expectations at Santa Clarita Motel. Our responsibility is to ensure that you have the best time during your vacation, and your satisfaction with our lovely location makes us very pleased. We hope there were no lapses during your stay in accessing our facilities or receiving staff services. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best Regards, Santa Clarita MotelCustomer Care Team
par un voyageur
Très bien
Publié le 4 juin 2023 sur HotelsAccueil très sympathique. Chambre propre, confortable et spacieuse. pas de petit déjeuner mais café et croissant offert le matin. Idéal pour se reposer avec un long vol.
Commentaires de Gestion de l’hôtel
6 juin 2023 par Customer Care Team, Gestion de l’hôtel
Dear Nathalie, many thanks for your glowing review of our motel. At Santa Clarita Motel, we take great pleasure in making our guests comfortable from the get-go. We are super excited to hear your beautiful praises of our hospitality. Our clean, spacious, and comfy rooms make a stay at our motel a desirable experience, and we could not have been happier to serve you to the best of our efforts. Our mission is to deliver immense value to each guest, and it sounds like you had a fantastic experience with us. We are thrilled to host you at our humble establishment and would love to serve you on every trip you take to Newhall!Best Regards, Santa Clarita MotelCustomer Care Team
par un voyageur
Visite LA
Publié le 14 oct. 2022 sur HotelsLe motel a besoin d'être rénové. les chambres sont propres mais défraichies. Pas de petit déjeuné offert , sauf une tasse de café. Pas de machine à café en chambre. Le motel est situé en bordure d'une route à 2 fois 2 voies, très très bruyante et d'une voie ferrée.
par un voyageur
Publié le 16 déc. 2024
Spacious room and comfy bed
Commentaires de Gestion de l’hôtel
18 déc. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Karen,Thank you for the glowing review! We're delighted that you enjoyed the spacious room and comfortable bed. We look forward to hosting you again and making your next stay just as enjoyable.Best Regards, Santa Clarita MotelCustomer Care Team
par un voyageur
Publié le 13 nov. 2024
Commentaires de Gestion de l’hôtel
20 nov. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 30 oct. 2024
We were upstairs and it was so loud every night the traffic noise seemed to intensify being upstairs.
Commentaires de Gestion de l’hôtel
5 nov. 2024 par Customer Care Team, Gestion de l’hôtel
Dear VIKKI, thank you for your feedback. We’re sorry to hear that traffic noise impacted your stay, especially being on the upper floor. We strive for a peaceful atmosphere and will look into ways to address this issue. We hope you'll consider staying with us again, and we can find a more comfortable room for your next visit.Best Regards, Santa Clarita MotelCustomer Care Team
