Note fondée sur 105 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,7 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Petit coin de fraîcheur à Santa Monica
Publié le 18 juill. 2024 sur HotelsSéjour en famille.
On a apprécié l’emplacement à deux pas des commerces. 20 minutes à pied de la plage.
Les équipements : micro onde et réfrigérateur.
C’était propre
Le personnel très serviable, au top.
La deco est très agréable et raffraichissante.
Le coin extérieur où on peut manger et prendre un petit dejeuner
Le café nespresso
Seul petit point noir, l’insonorisation quand on a une chambre qui se trouve sous un premier étage.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Cheri P, Gestion de l’hôtel
Dear Emma,Thank you for taking the time to leave us such a wonderful review, I am delighted to hear that the Santa Monica Hotel was able to meet your needs as we pride ourselves on providing every guest with a memorable experience and I am pleased you were able to experience that during your stay. The next time your back in the Santa Monica area we would love to welcome you back!
par un voyageur de Québec
Publié le 27 avr. 2024 sur Expedia
Very good service !
par un voyageur de Chambly
Publié le 13 mars 2024 sur Expedia
N/A
Commentaires de Gestion de l’hôtel
14 mars 2024 par SMH Staff, Gestion de l’hôtel
Dear Stephanie, thank you for taking the time to leave us such a wonderful review. We are delighted to hear that the Santa Monica Hotel was able to meet your needs as we pride ourselves on providing every guest with a memorable experience. We are pleased you were able to experience that during your stay. The next time you're in the Santa Monica area we would love to welcome you back! On behalf of our team at the Santa Monica Hotel it was our pleasure. We look forward to your next visit. Take care and have a wonderful day. Sincerely, SMH
par un voyageur
Bien
Publié le 26 déc. 2023 sur HotelsUne nuit en famille . Motel refait très mignon. Par contre La chambre et la salle sont un peu petites. Chambre propre.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Cheri P, Gestion de l’hôtel
Dear Sabrina,Thank you for taking the time to leave us such a wonderful review, I am delighted to hear that the Santa Monica Hotel was able to meet your needs as we pride ourselves on providing every guest with a memorable experience and I am pleased you were able to experience that during your stay. The next time your back in the Santa Monica area we would love to welcome you back!
par un voyageur
Publié le 27 août 2024 sur Hotels
Everything Is ok!!! Caffè wonderful!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Cheri P, Gestion de l’hôtel
Dear Anna,Thank you for taking the time to leave us such a wonderful review, I am delighted to hear that the Santa Monica Hotel was able to meet your needs as we pride ourselves on providing every guest with a memorable experience and I am pleased you were able to experience that during your stay. The next time your back in the Santa Monica area we would love to welcome you back!
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Cheri P, Gestion de l’hôtel
Dear Lee,Thank you very much for your recent stay at The Santa Monica Hotel . Please accept my sincere apology on behalf of the Santa Monica Hotel . I am very sorry to learn that your experience did not meet your expectations.. We value our customers and understand how important it is to offer exceptional service and a renewing experience. I would like to thank you for bringing this to our attention. It will help us improve our operations and services. I do hope that you will give us the opportunity again to restore your confidence by staying with us in the future. Please reach out to me directly to make these arrangements
par un voyageur
Publié le 21 août 2024 sur Expedia
三つ星だったが、モーテルを想像しておいた方が良い。大通り沿いの為交通量が多くにぎやか
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Cheri P, Gestion de l’hôtel
Dear Yuriko,Thank you very much for your recent stay at The Santa Monica Hotel . Please accept my sincere apology on behalf of the Santa Monica Hotel . I am very sorry to learn that your experience did not meet your expectations.. We value our customers and understand how important it is to offer exceptional service and a renewing experience. I would like to thank you for bringing this to our attention. It will help us improve our operations and services. I do hope that you will give us the opportunity again to restore your confidence by staying with us in the future. Please reach out to me directly to make these arrangements
par un voyageur
Publié le 20 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Cheri P, Gestion de l’hôtel
Dear Mika,Thank you for taking the time to leave us such a wonderful review, I am delighted to hear that the Santa Monica Hotel was able to meet your needs as we pride ourselves on providing every guest with a memorable experience and I am pleased you were able to experience that during your stay. The next time your back in the Santa Monica area we would love to welcome you back!
par un voyageur
Precisa de ar condicionado
Publié le 18 août 2024 sur HotelsA única coisa que faltou foi um ar condicionado no quarto, não tinha.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Cheri P, Gestion de l’hôtel
Dear Flavio,Thank you for taking the time to leave us such a wonderful review, I am delighted to hear that the Santa Monica Hotel was able to meet your needs as we pride ourselves on providing every guest with a memorable experience and I am pleased you were able to experience that during your stay. The next time your back in the Santa Monica area we would love to welcome you back!
par un voyageur
Publié le 5 août 2024 sur Expedia
Room was small. Windows were open when we got in the room. No AC, which was assumed in Southern CA. Although named Hotel it is a Motel.
