Note fondée sur 921 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 août 2024 sur Expedia
Nous avons passé un excellent sejour le personnel est tellement sympatique merci pour tout!
Commentaires de Gestion de l’hôtel
7 août 2024 par Guest Experience Team, Gestion de l’hôtel
Hi Marion, thank you so much for your precious review! We are frankly beyond words when guests gift us a 5-star rating for our friendly and helpful services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We work hard to provide accommodation facilities and services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at the Sunset West Hotel with the finest of our amenities and resources!Best Regards, Customer Care Team
par un voyageur
Publié le 22 janv. 2024 sur Expedia
La chambre était côté de la route trop de bruit
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Ridfa, thank you for taking the time to rate your recent stay at our hotel. We are sorry that the noise from the street marred your time with us. Please know that we will be looking into this and making improvements. We appreciate your feedback and hope to resolve this issue as soon as possible. We look forward to welcoming you back to Sunset West Hotel soon.Best Regards, Customer Care Team
par un voyageur
Publié le 8 août 2023 sur Expedia
secteur sans paeking alors obligé de payer 35$ meme sur l’annonce officiel disait parking didponibld et inclus. le valais occupe les places a cote de l’hotel.
nettoyage de la chambe n est pas inclus dans le prix et il faut oe demander 48h
Commentaires de Gestion de l’hôtel
9 août 2023 par Customer Care Team, Gestion de l’hôtel
Dear Guest, thank you for your review. As a hotel dedicated to serving our customers to the best of our efforts, we highly value guest feedback, as we understand there is always room for improvement. We have noted your comments about the parking challenges, valet troubles, and cleaning services. We shall inform our team to look at these matters and implement the required improvement. Thank you for sharing feedback about your stay and helping us identify what can be done better. Should your adventures bring you back our way, please allow us the opportunity to deliver the exceptional stay you deserve at Sunset West Hotel by Best Western Saharan Hotel.Best Regards, Customer Care Team
par un voyageur
Publié le 19 juill. 2023 sur Expedia
Séjour parfait! Emplacement pratique!
Commentaires de Gestion de l’hôtel
21 juill. 2023 par Customer Care Team, Gestion de l’hôtel
Dear Caroline, many thanks for your glowing review of our hotel. At Sunset West Hotel by Best Western Saharan Hotel, we take great pleasure in making our guests comfortable from the get-go. We are super excited to hear your beautiful praises of our hospitality. Our convenient location makes a stay at our hotel a desirable experience, and we could not have been happier to serve you to the best of our efforts. Our mission is to deliver immense value to each guest, and it sounds like you had a fantastic experience with us. We are thrilled to host you at our humble establishment and would love to serve you on every trip you take to West Hollywood!Best Regards, Customer Care Team
par un voyageur
Publié le 2 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 mai 2023 par Customer Care Team, Gestion de l’hôtel
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team
par un voyageur
Publié le 17 avr. 2023 sur Expedia
Hôtel très bien placé à 10mn d'Hollywood boulv à pied, à 2 minutes du stop bus starline possibilité de manger à proximité, la piscine est un plus, hôtel propre, petit-déjeuner copieux, juste un reproche très mal isolé assez bruyant.
Commentaires de Gestion de l’hôtel
21 avr. 2023 par Customer Care Team, Gestion de l’hôtel
Hi David,Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our convenient location and the amenities we offer such as the swimming pool and breakfast. However, we apologize for any inconvenience caused by the noise level in your room. We will take your feedback into consideration as we continue to work towards improving our guests' experience. Thank you for choosing to stay with us and we hope to have the opportunity to welcome you back in the future.Best Regards, Customer Care Team
par un voyageur
Publié le 2 mars 2023 sur Expedia
Le seul point négatif est qu’il y avait trop de personnes pour l’espace au déjeuner.
Commentaires de Gestion de l’hôtel
3 mars 2023 par Customer Care Team, Gestion de l’hôtel
Dear Etienne, thank you for taking the time to rate your recent stay at our hotel. We are sorry that the seating area for lunch was too crowded and unsuitable for you, marring your time with us. Please know that we will be looking into this. We appreciate your feedback and hope to resolve this issue at the earliest. We look forward to welcoming you back to Sunset West Hotel by Best Western Saharan Hotel soon.Best Regards, Customer Care Team
par un voyageur
Publié le 18 nov. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
21 nov. 2022 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 4 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2022 par Customer Care Team, Gestion de l’hôtel
Dear Guest,
We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit!
Best Regards,
Customer Care Team
par un voyageur
Publié le 10 juill. 2022 sur Expedia
Bon rapport qualité prix. Secteur de la ville un peu sale mais près des activités principales du secteur Hollywood et très bons restaurants à deux pas de l’hôtel.
