Note fondée sur 890 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,6 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Gilles, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards, Super 8 North HollywoodCustomer Care Team
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 26 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2023 par Customer Care Team, Gestion de l’hôtel
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
par un voyageur
Publié le 18 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
20 mars 2023 par Customer Care Team, Gestion de l’hôtel
Dear guest, Thank you for staying with us and sharing your feedback with us. While we are pleased that you enjoyed a reasonable stay with us, we are sorry that you don’t seem to have had the fantastic experience that the vast majority of our guests do. We apologize for this, and hope that you will give us an opportunity to restore your confidence in us on a future visit. Thank you for taking the time to rate your stay.Best Regards,Customer Care Team
par un voyageur
Agreable
Publié le 1 mars 2023 sur HotelsTrès bon rapport qualité / prix, bon accueil, petit déjeuner sommaire mais bien.
Commentaires de Gestion de l’hôtel
2 mars 2023 par Customer Care Team, Gestion de l’hôtel
Cher Patrick, merci d'avoir pris le temps malgré votre emploi du temps chargé de partager votre expérience avec nous. Nous sommes heureux de savoir que vous avez trouvé tout en ordre et que vous avez semblé aimer notre service. Nous espérons avoir le privilège de vous accueillir à nouveau.Best Regards, Super 8 North HollywoodCustomer Care Team
par un voyageur
Publié le 20 sept. 2019 sur Hotels
Hotel propre et confortable. Le parking est petit mais ca reste excellent rapport qualité prix.
Commentaires de Gestion de l’hôtel
24 sept. 2019 par Customer Care Team, Gestion de l’hôtel
Hey Yvanne, Thank you for choosing to stay with us and rating your experience as positive. We appreciate it. We are glad that you found our hotel clean and comfortable and it's nice to know that our parking service offered you excellent value for money. We also hope your stay was pleasant, and everything was in order. Please do let us know if there is anything that we can do to make the next experience even more enjoyable for you. We look forward to having you back soon.
Best Regards,
Super 8 North Hollywood
Customer Care Team
par un voyageur
Publié le 15 août 2019 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2019 par Customer Care Team, Gestion de l’hôtel
Dear guest, Thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. We hope to remain your hotel of choice in this area, and to give you a better stay on a future visit.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
O quarto é excelente, amplo, sem carpete; o hotel é bom para quem quer apenas dormir com camas confortáveis; tem frigobar e microondas, mas só tem uma mesa e cadeira de trabalho limitando o espaço para fazer pequenas refeições; o check in é feito por uma janela, o café é bem fraco com poucas opções e tudo industrializado; no salão do café só tem 3 mesas e 10 cadeiras e muitos hóspedes tomam o café em pé, o hotel fica a 10min do parque universal e para quem está de carro é próximo de vários pontos turísticos
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear GISELLE, thank you for your feedback! We’re thrilled to hear that you found the room excellent and spacious and that you appreciated the comfortable beds and convenient amenities like the minibar and microwave. However, we apologize for the limitations in dining space and the coffee options. Your comments about the check-in process and coffee room setup are noted, and we will work on improving these areas for a better guest experience. We’re glad you enjoyed our location near Universal Park and other attractions, and we hope to welcome you back for an even more enjoyable stay!Best Regards, Super 8 North HollywoodCustomer Care Team
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Carmen, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards, Super 8 North HollywoodCustomer Care Team
par un voyageur
Publié le 18 sept. 2024 sur Expedia
I think there was a problem with my reservation. I have asthma and i always booked for a non-smoking room. But we were checked in into a smoking room which made me had to take my puffers just to sleep for 2 or 3 hours. It was clean except the ventilation most probably is not good. Eventhough, it is a smoking room it shouldn't be that bad if it has good ventilation.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Sheryl May, we’re truly sorry to hear about the mix-up with your reservation and the impact it had on your stay. It’s important to us that all our guests, especially those with specific needs, have a comfortable and safe experience. We will address this issue with our team to ensure that non-smoking room requests are honored and to improve our ventilation in smoking rooms. Please reach out directly for any future reservations to ensure your specific needs are met. We hope to have the opportunity to provide you with a much better stay next time.Best Regards, Super 8 North HollywoodCustomer Care Team
