Note fondée sur 924 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
2,9 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2019 sur Hotels
Dommage pas de table pour le petit déjeuner...
Commentaires de Gestion de l’hôtel
5 août 2019 par Management, Gestion de l’hôtel
Dear Samantha,
Thank you very much for the feedback! We are so pleased to see that you had a good experience with us. We hope to see you back again soon! Thanks again!
par un voyageur
Pratique
Publié le 29 juill. 2019 sur HotelsHôtel proche de Universal studios, pratique et commode.
par un voyageur
Buen servicio
Publié le 24 sept. 2024 sur HotelsBuen servicio al final cuando hicimos el check out la recepciónista fue demasiado amable buen dervicii
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Travelodge Burbank, Gestion de l’hôtel
Dear Rosa, many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. It is always a pleasure to receive positive feedback and again it's a such a pleasure to have a guest like you, Thank you so much for your kind words about Ms. Ana . We will surely pass on your lovely comments to team member as well , and they are going to be so encouraged. We appreciate about sharing your experience with us, and we would look forward to serving you in the future.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
I wouldn't stay here again if it was free.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Travelodge Burbank, Gestion de l’hôtel
Hi Dear , thank you for taking the time to tell us about your experience at Travelodge by Wyndham Burbank-Glendale. I am sorry that your experience did not meet your expectations, appreciate the time you took to share your concerns.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Travelodge Burbank, Gestion de l’hôtel
Dear Veronica, thank you for taking the time to tell us about your experience at Travelodge by Wyndham Burbank-Glendale. I am sorry that your experience did not meet your expectations, appreciate the time you took to share your concerns, and again we appreciate you sharing your experience once more, and we look forward seeing you in future.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
A/C wasn't working, room was around 80°. No USB outlets. The wall outlet behind the bed was hanging out, no headbord, very small 32" TV
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Travelodge Burbank, Gestion de l’hôtel
Dear Lance , thank you for taking the time to tell us about your experience at Travelodge by Wyndham Burbank-Glendale. Our apologies, that your experience did not meet your expectations, appreciate the time you took to share your concerns.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
On one of the hottest weekends, they stated that due to the weather the AC would not work that great. Temperatures reached over 110 degrees. Yet the room was so hot even at night. I stayed there for 2 nights and i practically slept sitting on the floor because the AC could only face the floor. I also had an issue that there was no cold water running when it was extremely hot outside. I asked the front desk and they couldnt figure it out. After a while i was able to find the issue myself and it turned out they had the cold water valves shut off. I found old food and crumbs under the ac unit which is probably the reason why there was a cockroach (not pictured because it ran away) on the wall as well. The ice machine was not working either as well as the fridge not keeping my drinks cold enough. My suggestion is that these things need to be fixed properly before letting guests stay in the future. Never in my life have i stayed anywhere where an AC unit did not work especially when there is a heat wave and i was not able to relax or sleep comfortable. Thanks.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Travelodge Burbank, Gestion de l’hôtel
Dear Hanz, We genuinely value your time and insights regarding your stay at the Travelodge by Wyndham Burbank-Glendale. Thank you for taking the time to voice your concerns to us. I really apologize if your experience did not live up to your expectations. The only thing I request is that you come to the front desk as soon as possible after checking in and if we have the availability ,we can move to different room. Other than that, the extremely hot temperature was merely unfortunate and we have no control on weather . We thank you for staying with us and apologize once more.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Aire acondicionado no funcionaba.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Travelodge Burbank, Gestion de l’hôtel
Dear Carlos , thank you for taking the time to tell us about your experience at Travelodge by Wyndham Burbank-Glendale. Our apologies that your experience did not meet your expectations, appreciate the time you took to share your concerns.
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Travelodge Burbank, Gestion de l’hôtel
Dear Delores, many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. It is always a pleasure to receive positive feedback and again it's a such a pleasure to have a guest like you, Thank you so much for your kind words about the team members. We will surely pass on your lovely comments to team member, and they are going to be so encouraged. We appreciate about sharing your experience with us, and we would look forward to serving you in the future.
par un voyageur
Publié le 5 sept. 2024 sur Expedia
Basic amenities, nothing fancy. Comfortable room, nice swimming pool. Location is awesome, within walking distance of good restaurants, Portos on Magnolia, The New Deal, All About Poke, Bagel Boss, Lucifers Pizza, and little places to get coffee that aren't Starbucks Shopping at unique local stores, Dark Delicacies, The Green Man, Mindful Nest, Mystic Museum, a great Goodwill and many more Will definitely stay here again when visiting Burbank
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Travelodge Burbank, Gestion de l’hôtel
Dear John , many thanks for your positive rating – we are delighted that you enjoyed your stay with us ,at the same time would like to let you know that we are in the process to facelift the property , Thank you so much for your kind words. We appreciate about sharing your experience with us, and we would look forward to serving you in the future
