Note fondée sur 901 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par mohammad hasan , Gestion de l’hôtel
thank you .
par un voyageur de Van Nuys
Publié le 8 déc. 2024
It was good
Commentaires de Gestion de l’hôtel
8 déc. 2024 par mohammad hasan , Gestion de l’hôtel
thank you very much for a positive review .
par un voyageur
Publié le 7 oct. 2024 sur Expedia
It feels really unsafe and the room was full of mold and dirty walls . Graffiti on the furniture
Commentaires de Gestion de l’hôtel
7 oct. 2024 par mohammad hasan , Gestion de l’hôtel
We are really sorry . We are actually getting those few rooms fixed . Our outside maintenance crew is going to take care the issues you mentioned . We are thankful that you brought those to our notice . thank you
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Looks durty, needs a lot fof arrangements in the walls, bathrooms, and ourside in the stairways and hallways areas.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par mohammad hasan , Gestion de l’hôtel
We took a note of your observations in details for the needful . we thank you bring those to our notice .
par un voyageur
Publié le 6 oct. 2024 sur Expedia
This place has gone way downhill since our last visit years ago. Front staff was rude, because I tried to check in 40 minutes before the posted 2pm checkin time. They could have just nicely said, “Sorry sir, the room is still being cleaned and not quite ready yet.” Instead, they barked at me and told me to come back later because it wasn’t 2pm yet.,And then told me to bring my registered guest back with me! What? Never heard of such a demand in all my travels!!Pointed out that my other “guest” was my wife, who was attending a function all day. Note, the room was registered for 2 persons, not like I was sneaking people in. And, we are retired seniors, not scraggly teens. Our “deluxe king” room was a dump. Old furniture that was dirty and looked like Salvation Army take aways. No closet or rack to hang anything on. No luggage racks for suitcases. Flooring looked recently renovated, but thecrest of the room stank and needed attention., property was old and neglected. No interior locks on door besides the front keycard, so we prpped an ironing board against it to alert us of entry. Definitely will never stay there again!!!
Commentaires de Gestion de l’hôtel
7 oct. 2024 par mohammad hasan , Gestion de l’hôtel
We are extremely sorry the way you have been handle at the time of check in is not at all acceptable . And we took note about your other observations and we will put our best effort to fix those issues .Thank you very much bring those issues to our attention .
par un voyageur
Publié le 6 oct. 2024 sur Expedia
The room we had was terrible – wallpaper coming off the walls holes in the walls bathtub with no drain plug because it had all rusted out. Facility was clean, but would not stay here again. Need to complete remodel.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par mohammad hasan , Gestion de l’hôtel
we are sorry as you did not have a great stay . We put some maintenance work order for that room . All the issues you mentioned should be fixed soon . thank you very much bring the issues to our notice .
par un voyageur
Publié le 6 oct. 2024 sur Expedia
It was easy to fine room
Commentaires de Gestion de l’hôtel
6 oct. 2024 par mohammad hasan , Gestion de l’hôtel
thank you .
par un voyageur
Publié le 4 oct. 2024 sur Expedia
I wish i had a microwave in my room. I only had a fridge and coffee maker. I wish there were newspapers to read.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par mohammad hasan , Gestion de l’hôtel
thank you very much for a good re view .
par un voyageur
Publié le 3 oct. 2024 sur Hotels
We enjoyed our stay, as always
Commentaires de Gestion de l’hôtel
3 oct. 2024 par mohammad hasan , Gestion de l’hôtel
thank you very much . We are happy knowing that you enjoyed your stay .
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par mohammad hasan , Gestion de l’hôtel
thank you very much .for a good review .
