Note fondée sur 156 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,6 Service et personnel
3,7 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Salem
Publié le 11 déc. 2024
Commentaires de Gestion de l’hôtel
13 déc. 2024 par Reservations Office, Gestion de l’hôtel
Dear Warren, We’re really grateful and appreciate you taking the time to share your rating with us. We look forward to delivering another excellent experience to you next time you visit Hotel Playa del Sol. Thanks for choosing to stay with us!
par un voyageur de Salem
Publié le 10 déc. 2024
First time at this wonderful hotel. Staff was super, friendly and helpful. They did some remodeling after we made our reservation, and we glad to accommodate us in the new room configuration.
Commentaires de Gestion de l’hôtel
10 déc. 2024 par Reservations Office, Gestion de l’hôtel
Hello Mr. Warren, We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
par un voyageur
Increíbles vacaciones
Publié le 19 août 2024 sur HotelsNos encanto a toda la familia porque teníamos vista al mar, había picketball y billar, todo muy agusto
Commentaires de Gestion de l’hôtel
23 août 2024 par Oficina de Reservaciones, Gestion de l’hôtel
Hola Aldo!Muchas gracias por tomarte el tiempo de compartir tu evaluación. Esperamos que pronto nos vuelvan a visitar.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Reservations Office, Gestion de l’hôtel
Hello Francias Edith!We’re really grateful and appreciate you taking the time to share your rating with us. We look forward to seeing you again in Hotel Playa del Sol.
par un voyageur
Best family vacation place!
Publié le 14 juill. 2024 sur HotelsHad a terrific family vacation. Very accommodating. They went out of their way to make sure our stay was pleasant and we were comfortable. Even changed out our mattress on the bed for us when the bed was too hard. Staff so friendly, food was good at a decent price and we love the bar ❤️ we will definitely be returning.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Reservations Office, Gestion de l’hôtel
Hello Ms. Tammy,Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
par un voyageur
Publié le 21 mai 2024 sur Expedia
We enjoyed the week kept garden and pool area where it was obvious that the staff were taking care of the area with pride. El Encanto is my favorite place to spend time in San Jose del Cabo.
Commentaires de Gestion de l’hôtel
22 mai 2024 par Reservations Office, Gestion de l’hôtel
Hello Ms. Nancy,We’re humbled by your support and look forward to being your preferred choice for Hotel Playa del Sol in the future.
par un voyageur
Publié le 14 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 mai 2024 par Reservations Office, Gestion de l’hôtel
Hello Mr. Justin, We’re happy to see that you had a 5-Star experience at Hotel Playa del Sol. We look forward to having you stay with us in the future.
par un voyageur de Lewisville
Publié le 8 mai 2024 sur Expedia
Quiet. Great views. Great value.
Commentaires de Gestion de l’hôtel
8 mai 2024 par Reservations Office, Gestion de l’hôtel
Hello John,Thanks so much for taking the time to leave a review about Hotel Playa del Sol. Our customer’s feedback guides our business and helps us keep improving the service we provide. Thank you for choosing to stay with us!
par un voyageur
Publié le 3 mai 2024 sur Expedia
The A/C sounded like it was going to fall off the wall all night. The bathroom towels were old, stained at ratty like cleaning rags.
The employees were beautiful, pleasant , sweet & hard-working people. Food was very mediocre and expensive. The rooms needed some eating utensils and a microwave. A clock in the room would have been very nice. The view on the beach was excellent . They should give guests #1 dibs on the pickleball courts. NOT the locals hogging all the courts in the cool mornings. Just wrong and frustrating not to be able to play pickleball as advertised for the price paid to stay at the hotel!!!!
Commentaires de Gestion de l’hôtel
3 mai 2024 par Reservations Office, Gestion de l’hôtel
Dear Calvin,Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. We hope to have the opportunity to serve you better in the future. Thank you again for your feedback and for choosing to stay at Hotel Playa del Sol.
par un voyageur
Publié le 27 avr. 2024 sur Expedia
We had a great time at this beautiful property. Only one thing, the pool deck was not swept our entire weeks stay. This caused uncomfortable walking as tree seeds were on the deck. Other than that it was amazing.
Commentaires de Gestion de l’hôtel
27 avr. 2024 par Reservations Office, Gestion de l’hôtel
Hello Natalie,Thank you for bringing this to our attention.Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit Hotel Playa del Sol. Thanks for choosing to stay with us!
