Ratings based on 937 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Venice
Posted Oct. 2, 2024
Comment from Hotel Management
Oct. 3, 2024 by Brian, Hotel Management
Dear Rachel, Thank you for the valuable feedback. We look forward to your next stay with us.
by A traveller
Posted Sep. 25, 2024 on Hotels
Comment from Hotel Management
Oct. 3, 2024 by Brian, Hotel Management
Dear Glenn, Thank you for the valuable feedback. We look forward to your next stay with us.
by A traveller
Posted Sep. 24, 2024 on Expedia
Beautiful property
Comment from Hotel Management
Oct. 3, 2024 by Brian, Hotel Management
Dear Meagan,Firstly, I would like to apologize for the delayed response. I am pleased to read that you enjoyed your stay and we look forward to the next time your travels take you to Los Gatos.
by A traveller
Posted Sep. 20, 2024 on Hotels
Comment from Hotel Management
Sep. 23, 2024 by Asif Mahamud, Hotel Management
Dear Marybeth,I am pleased to read that you enjoyed your stay, and we look forward to the next time your travels take you to Los Gatos.
by A traveller
Posted Sep. 17, 2024 on Expedia
Comment from Hotel Management
Sep. 17, 2024 by Asif Mahamud, Hotel Management
Dear Ronit,Thank you for the glowing compliments you shared with us! We are thrilled that we were able to create a memorable experience for you during your stay. We look forward to the opportunity to welcome you back soon. Thank you once again!
by A traveller
Great Getaway!
Posted Sep. 12, 2024 on HotelsOne of the cleanest hotels I have stayed in.The hotel is in excellent condition.
Comment from Hotel Management
Sep. 17, 2024 by Asif Mahamud, Hotel Management
Dear Richard,We are deeply touched to learn that we could offer you a place of comfort and relaxation. Our staff will be particularly pleased to know that they were able to be of assistance. We wish you all the best and look forward to the opportunity to serve you again in the future.
by A traveller
Posted Sep. 10, 2024 on Expedia
Great location
Comment from Hotel Management
Sep. 17, 2024 by Asif Mahamud, Hotel Management
Dear Robert,Thank you for the glowing compliments you shared with us! We are thrilled that we were able to create a memorable experience for you during your stay. We look forward to the opportunity to welcome you back soon. Thank you once again!
by A traveller
Posted Sep. 9, 2024 on Expedia
n/a
Comment from Hotel Management
Sep. 17, 2024 by Asif Mahamud, Hotel Management
Dear Kiran,Thank you for the glowing compliments you shared with us! We are thrilled that we were able to create a memorable experience for you during your stay. We look forward to the opportunity to welcome you back soon. Thank you once again!
by A traveller
Posted Sep. 9, 2024 on Expedia
The staff is excellent! Thank you
Comment from Hotel Management
Sep. 17, 2024 by Asif Mahamud, Hotel Management
Dear Christina,Thank you for the glowing compliments you shared with us! We are thrilled that we were able to create a memorable experience for you during your stay. We look forward to the opportunity to welcome you back soon. Thank you once again!
by A traveller
Terrible breakfast
Posted Sep. 7, 2024 on HotelsThe breakfast was sub par. They ran out of food for guest by 9am on Saturday morn.
Comment from Hotel Management
Sep. 17, 2024 by Asif Mahamud, Hotel Management
Dear Mario,Your feedback is greatly appreciated as we continually strive to improve our services and products for our guests. Please accept our sincerest apologies for failing to exceed your expectations. We have taken your comments and shared them with the appropriate department heads. We value your patronage, and hope to have an opportunity to show you who we truly are.Sincerely, Asif M
