Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Heaven!
Publié le 9 oct. 2024 sur HotelsWe recently stayed at Mattei's Tavern for 5 days to celebrate our 40th anniversary. I don't know how to describe how perfect our stay was! Our room was glorious ...the bedding was so luxurious and comfortable. The food, wine and service was spectacular. Everything in town was walkable. The pool area at Mattei's was beautiful and the perfect spot to relax. We will be back!
par un voyageur
Publié le 8 sept. 2024 sur Hotels
par un voyageur
Publié le 2 sept. 2024 sur Expedia
This is my 5th time staying here. The stay is always fine, but the attention to detail from other Auberge resorts is definitely lacking. Something is always incorrect at every stay - from check in to room service to check-out.
par un voyageur
Publié le 24 juin 2024 sur Hotels
par un voyageur
Publié le 10 juin 2024 sur Expedia
par un voyageur
Publié le 3 juin 2024 sur Hotels
Hot water in shower was on and off...get in and be prepared for cold blasts every few seconds. Yuk.
Commentaires de Gestion de l’hôtel
5 juin 2024 par CJ Jimenez, Gestion de l’hôtel
Dear Janis,Your experience was not aligned with what Auberge is known for. If you'd allow me the opportunity, I would love to talk with you over the phone sometime this week or next to discuss this further.I want to ensure we make things right with you and restore your confidence in the brand.Is there a time and contact number that would be best for me to reach out?Best,CJ JimenezFront Office Manger
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Beautiful property and amazing restaurant. Room was lovely and unique. Made many attempts to schedule a spa appointment, and neither on line or call in system seemed to work—but its a newer property and I’m sure that will get ironed out as they move forward. Amazing location in the Santa Ynez valley.
Commentaires de Gestion de l’hôtel
2 mars 2024 par Sean P Murphy, Gestion de l’hôtel
Dear Pauline,Thank you so much for the lovely comments about our property and culinary experience! As we prepare to open our Spa this upcoming June, we look forward to providing a world class wellness offering in the Santa Ynez Valley. We can't wait to welcome you back and showcase the Lavender Barn very soon!Sincerely,Sean P MurphyDirector of RoomsThe Inn at Mattei's Tavern
par un voyageur
Mom & Dad Night Away
Publié le 1 févr. 2024 sur HotelsWonderful quick stay for a mom and dad getaway night in Jan. The Inn was charming and everything you would expect from an Auberge. The bed was super comfy, had thoughtful touches like delicious olives and nuts in our room on arrival, on point decor and excellent staff. We enjoyed a fabulous breakfast at the Tavern. The room literally still smelled new (they opened exactly a year ago) and we hope to visit again when the weather is warmer to enjoy the beautiful pool area and great patio off the room.
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Sean P Murphy, Gestion de l’hôtel
Immense gratitude for this lovely review! Our locally sourced olives make for a delicious welcome amenity, and we're so glad to hear that you enjoyed them. The pool area certainly is one of a kind, and we are excited to see you back on property once the weather warms up. Sending all of our very best from the entire team at Mattei's Tavern until we have the opportunity to welcome you back.Best,Sean P MurphyDirector of RoomsThe Inn at Mattei's Tavern
par un voyageur
Publié le 8 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Sean Murphy, Gestion de l’hôtel
Dear Kay,Thank you for the great review of our hotel! We are glad that you enjoyed your stay, and hope to see you again very soon.Sincerely,Sean P MurphyDirector of RoomsThe Inn at Mattei's Tavern
par un voyageur
Publié le 6 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 févr. 2024 par Sean P Murphy, Gestion de l’hôtel
Thank you so much for this 10/10 review Carol! We hope to welcome you back very soon.Best,Sean P MurphyDirector of RoomsThe Inn at Mattei's Tavern
