Note fondée sur 71 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
The roach motel
Publié le 2 sept. 2024 sur HotelsIs disgusting looking room....
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Manager, Gestion de l’hôtel
This concern was addressed immediately and after inspection of the room no pest were found also after your two day stay nothing on your part was reported to front desk and your refusal to accept housekeeping was concerning also trying to enter the front office shirtless definitely cause problems the same room was rented for 6 months to a young couple and has been rented since without a complaint
par un voyageur
Publié le 31 août 2024 sur Expedia
Rick the mgr was extremely funny and was very helpful
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Front desk clerk , Gestion de l’hôtel
Hello Paul glad we found some fun and joy in your stay makes the job just that much more rewarding, Thankyou so much for the fun positive comments appreciated very much looking forward to serving you again.
par un voyageur
Publié le 9 juin 2024 sur Expedia
Extremely dissatisfied with this pseudo hotel, dirty, no breakfast even though I specifically asked for a hotel with breakfast. I wouldn't recommend this hotel to even my worst enemy.
Commentaires de Gestion de l’hôtel
13 juin 2024 par Manager, Gestion de l’hôtel
Your Booking was at a Budget motel not a Hotel which there is a difference which plainly states there is a Continental breakfast provided on the reservation and the desk clerk when checking in, Answered that exact question for you that you ask him, So there is a breakfast, Maybe not to your liking so your statement is false and misleading and this budget motel is not a scam its all in plain black and white on the reservation as far as dirty good enough for you to stay at all night without calling the office to make a complaint only after you did not like a Continental breakfast most likely looking for a Hot breakfast for a budget motel price.
par un voyageur
Publié le 7 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 avr. 2024 par Manager, Gestion de l’hôtel
A one star review on the motel when you never stayed here you booked on line through Expedia as a prepaid reservation and Expedia totally messed up the reservation charging your CC card and then giving the motel no virtual CC information in order to check you in nothing, Expedia is the one your problem is with not the motel you did not book the reservation with America's Best Value Inn and without any prepaid CC info could not check you in and then Expedia did want to straightening out there mess that they created wanting the motel to make all these calls to there different divisions which was do to there mistakes this motel was not the bad guys Expedia is who your one star review is for you never stayed here all this motel got was a bad review and bad attitudes this is a Frivolous review.
par un voyageur
Only if you Have to!!!
Publié le 6 mars 2024 sur HotelsNo light over sink area, bed was super hard.
Commentaires de Gestion de l’hôtel
11 mars 2024 par Guest Relations, Gestion de l’hôtel
Thank you for bringing your concerns to our attention. We regret that our beds and accommodations fell below your expectations. However, your input remains essential and will be shared with the respective teams as we constantly aim to make the appropriate changes and improvements. Please consider returning down the line for a better experience.
par un voyageur
Publié le 11 févr. 2024 sur Hotels
par un voyageur
MITES
Publié le 10 déc. 2023 sur HotelsThere were mites crawling on one of the beds, had to share a bed with my son.
Commentaires de Gestion de l’hôtel
10 déc. 2023 par Manager, Gestion de l’hôtel
Dust Mites are invisible the the naked eye, also looks like a call to the front office if this was the case would have been the way to resolve and help solve this complaint.
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Not bad for the price. It is outdated. Housekeeping tookk our towels and twice forget to leave clean ones. The front desk was very nice and apologized for the inconvenience although the second time it took 2 hours to get some towels. Check in was easy, but they do require a deposit for the room key.
par un voyageur
Publié le 19 nov. 2023 sur Expedia
par un voyageur
Publié le 15 oct. 2023 sur Expedia
Rick was polite at the desk and called my room after I checked in. Quiet, safe and affordable one night stay on a road trip.
