Note fondée sur 471 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2016 sur Hotels
par un voyageur
Quorn Country Hotel Resident
Publié le 6 nov. 2014 sur HotelsQuorn Country Hotel est bien situé pour pouvoir visiter le centre ville et pour aller visiter des autres villages. Un endroit superbe sauf le café le matin - un peut trop comme une tasse de thé et pas d'expresso ni de cappucino disponible. Mais a par cela le resto le soir est superbe.
par un voyageur
Publié le 24 août 2024 sur Expedia
The room was fine for the price. The bathroom was clean and the shower was powerful with plenty of hot water.
The breakfast area was very poor with limited tables and seating. There were cereals and sausages, bacon on eggs. On the first morning the hot food ran out and it took a while for it to be replenished. On our second morning there were no eggs. The tables were not cleaned between customers, just knives and forks put down on crumb covered tables.
This could be a nice hotel with a bit of attention to detail.
Commentaires de Gestion de l’hôtel
27 août 2024 par The Quorn Country Hotel , Gestion de l’hôtel
Good afternoon Lesley, Thank you for taking the time to leave your review with us. We will pass on your comments about breakfast to make improvements. Kind Regards The Reception Team Quorn Country Hotel.
par un voyageur
Publié le 23 août 2024 sur Hotels
I could not stay in the first room I was given, it was grubby, surfaces not wiped, stained furniture, tap handle missing! The shower head was caked in dirt and the Shower curtain was discussing . There were cobwebs and dust.
The reception ladies are lovely and organised another room( executive suite.) I actually felt sorry for them! This room was in a separate block across the courtyard however, when I went to enter the main building in the morning the door was locked and I had to knock on the dining room window for attention to be let in the hotel! Again the staff were apologetic.
Again the new room also had a dirty bathroom with a toilet that didn’t flush! Cobwebs and a spider in my bed when I pulled the sheet back!
There was a storm whilst I was there and it sounded like something was banging in the loft area above my room, this woke me a couple of times. Breakfast did not consist of gluten free options as requested and also there was no cooked food available unless you had time to wait. On the last morning of 3 hot breakfast was laid out but there was no gluten free options. Staff were scarce and customer were scrambling around for plates, cutlery, a chair etc.
Commentaires de Gestion de l’hôtel
24 août 2024 par The Quorn Country Hotel , Gestion de l’hôtel
Good morning Roseann, Thank you for taking the time to leave your review with us. Our apologies as this is not what we stride for! This will be discussed with our housekeeping team accordingly and improvements will be made. Your concerns are taken seriously and will be dealt with. Kind Regards The Reception Team Quorn Country Hotel
par un voyageur
Publié le 23 août 2024 sur Hotels
Run down former country club hotel. Needs a massive investment to bring it up to a teach. The staff were helpful in their apologies, bu couldn’t actually solve anything. The breakfast was so poor and disorganised that we went out on the second day and purchased our own breakfast at an extra cost to ourselves.
Such a shame, as a great location!
Commentaires de Gestion de l’hôtel
24 août 2024 par The Quorn Country Hotel , Gestion de l’hôtel
Good morning Christopher, Thank you for taking the time to leave your review with us. Your concerns are taken seriously and this will be looked into. Our management have plans for our hotel, we are always looking at improvements to ensure our guests have the best experience possible. Kind Regards The Reception Team Quorn Country Hotel.
par un voyageur
Publié le 21 août 2024 sur Expedia
Restaurant was closed for the night when i arrived
No hot water , black mould, broken lights in bathroom
Breakfast not ready on time, very poor.
Manager not available
Breakf
Commentaires de Gestion de l’hôtel
24 août 2024 par The Quorn Country Hotel , Gestion de l’hôtel
Good morning Mark, Thank you for taking the time to leave your review with us. We will look into these areas of concern accordingly so we can keep on top of this and ensure our guests have the experience that we stride to provide!
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par The Quorn Country Hotel , Gestion de l’hôtel
Good morning Colin, Thank you for taking the time to leave your review with us!Kind Regards The Reception Team Quorn Country Hotel.
par un voyageur
Third we have stayed.
Publié le 20 août 2024 sur HotelsGrand, third time we have stayed here and not been disappointed on any occasion.
Commentaires de Gestion de l’hôtel
21 août 2024 par ., Gestion de l’hôtel
Good evening Colin, Thank you for taking the time to leave your review with us. We are thrilled you enjoyed your stay and hope to welcome you back again soon. Kind Regards Chloe The Reception Team Quorn Country Hotel.
par un voyageur
Publié le 19 août 2024 sur Hotels
The shower drippred constantly making the bathroom floor wet and creating an annoying sound .
Commentaires de Gestion de l’hôtel
20 août 2024 par ., Gestion de l’hôtel
Good evening , Thank you for taking the time to leave your review with us and brining this concern to our awareness. We will have a look into this and have someone come and fix this! Thank you. Kind Regards The Reception Team Quorn Country Hotel.
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par ., Gestion de l’hôtel
Good evening, Thank you for taking the time to leave your review with us.Kind Regards The Reception Team QuornCountry Hotel.
