Note fondée sur 941 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
84 % des clients le recommandent
3,9 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
Didn’t know there was a $100 CASH incidental fee
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Abigayle,We regret any inconvenience caused by the incidental fee policy. For future reference, we recommend reviewing booking details for full disclosure of hotel policies. Your feedback is appreciated as we continually strive to enhance our guest experience.
3 sur 5
par un voyageur

My room only a 3 star

Publié le 20 sept. 2024 sur Hotels
Room was showing signs of tiredness and could use some refreshment. Highway side rooms have highway noise.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Gary,We appreciate your feedback regarding the room condition and noise levels. Our team will take your comments into consideration for future improvements. Thank you for bringing this to our attention.
5 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Diane,Dear guest, we are delighted to hear that you had a wonderful experience at our hotel. If you have any further feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!
4 sur 5
par un voyageur

Publié le 17 sept. 2024 sur Hotels
The refrigerator wasnt working and the air conditioner works only half the time.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Nellie,Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your stay. We appreciate your comments and will inform the relevant teams to ensure these issues are looked into for the future.
4 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Manager, Gestion de l’hôtel
Hello Chace,We're glad to hear you had an enjoyable stay with us! Please feel free to reach out to us directly if there is anything specific you would like to share about your experience. We hope to welcome you back again soon!
3 sur 5
par un voyageur

It served its purpose

Publié le 15 sept. 2024 sur Hotels
Overall, the service was good, friendly staff members throughout my stay. The room was a bit dingy, and held a bit of a stale aroma. We needed to febreeze the room and run the air for a few hours to refresh the air. Breakfast was...served. It was your typical "egg stuff", meat, and biscuit. I did enjoy there yogurt options. Bed is comfy, pillows are not. The TV experience would have been better with a TV Guide available. I am not from the area, and needed to "figure out" what was on each channel. Even providing the channels with GUIDE information would be huge.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Wanita, We are pleased to hear that you found our staff friendly and welcoming during your stay. Your feedback regarding the room condition, breakfast options, bedding, and TV guide availability will be shared with the management for further review and consideration. We appreciate your input as it helps us improve our services for future guests.
4 sur 5
par un voyageur

Publié le 12 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Manager, Gestion de l’hôtel
Hello Nellie,We're thrilled to hear you had a great stay with us! We look forward to welcoming you back soon for another memorable experience.
5 sur 5
par un voyageur

Publié le 7 sept. 2024 sur Expedia
I would absolutely stay here again if the chance arose! Excellent experience for an even better price!
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jessica,We are delighted to hear that you had a positive experience during your stay with us. Our team strives to provide great value and exceptional service to all our guests. Should you decide to visit again, we look forward to welcoming you back for another enjoyable stay.
5 sur 5
par un voyageur

Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Maranda,We are thrilled to hear that you had a fantastic experience during your stay with us! We look forward to welcoming you back soon for another wonderful stay at our hotel.
5 sur 5
par un voyageur

Publié le 25 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Nicholas,We are thrilled to hear that you had a fantastic stay with us! We look forward to welcoming you back soon for another memorable experience.