Note fondée sur 927 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par GM, Gestion de l’hôtel
Thank you for the fantastic rating!It's outstanding you had such a wonderful experience at Courtyard Louisville Northeast. We care about the satisfaction of our guests. We can't wait to see you again soon!Best regards,John NArea GM
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Area Manager, Gestion de l’hôtel
Thank you for the fantastic rating!It's outstanding you had such a wonderful experience at Courtyard Louisville Northeast. We care about the satisfaction of our guests. We can't wait to see you again soon!Thank you,John NArea Manager
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Very nice place
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Area Manager, Gestion de l’hôtel
Bradley, it's great to see your high rating for Courtyard Louisville Northeast. We appreciate your feedback and are thrilled to know you enjoyed your stay with us. We look forward to the opportunity to serve you again in the future.John NArea Manager
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Thank you for taking the time to submit this feedback, Anonymous.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.John NArea Manager
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Fine.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Area Manager, Gestion de l’hôtel
Thank you for taking the time to share your review with us, Charles!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Courtyard Louisville Northeast.John NArea Manager
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Friendly staff and nice room
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Thank you for taking the time to share your review with us, Michael!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Courtyard Louisville Northeast.John NArea Manager
par un voyageur
Awesome
Publié le 19 sept. 2024 sur HotelsExcellent and so clean.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Area Manager, Gestion de l’hôtel
Anonymous, it's fantastic to hear that you found your room at Courtyard Louisville Northeast to be great. We took note of your feedback regarding the cleanliness. It's our goal to provide an immaculate room from top to bottom. We appreciate your comments and hope to welcome you back for an even better stay next time.Again, thank you!John NArea Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
We checked in very very late. The overnight desk staff was so helpful, professional and really helped!!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Area Manager, Gestion de l’hôtel
Thanks for the amazing review, Roseann!It's lovely you enjoyed your time at Courtyard Louisville Northeast so much! We strive for excellence and your praise for our friendly staff lets us know we're doing our job. We're thrilled to have provided such a memorable and fantastic experience for you.We can't wait to see you again soon!Thank you,John NArea Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Area Manager, Gestion de l’hôtel
We appreciate your feedback.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.John NArea Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Overall the staff is amazing but I have to be honest the bed is horrible my back hurt so bad and I was there 3 nights.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Area Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback, Chasty.It's unfortunate you had such challenges during your time with us. We strive to offer quality service and convenience for our guests. We're disheartened our beds didn't meet your expectations. We care deeply about the happiness and satisfaction of our guests so we'll be sure to discuss your review and concerns moving forward.We do hope you allow us to host you again soon so we can share a more positive experience with you.Again, thank you!John NArea Manager
