Note fondée sur 351 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,3 Service et personnel
3,2 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 avr. 2023 sur Hotels
par un voyageur
Publié le 23 sept. 2024 sur Hotels
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Our room was filthy, the elevator, hallways were nasty, it smelled horribly, the people in the next room were constantly arguing & at one point, Saturday night while trying to go to sleep, it sounded like someone body slammed the wall. It shook my bed! The bath tub was gross and sadly unable to use it during our stay.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Guest,We are deeply sorry for the issues you experienced during your stay. We understand how frustrating these experiences were. We will indeed address this with our team and ensure our room meets the highest standards. Our guests' comfort and satisfaction are our top priorities, and we are committed to making improvements to ensure a clean and peaceful environment for our guests. Thank you for your valuable feedback. We hope you will give us another chance to provide you with the hospitality you deserve. Sincerely,Hotel Management
par un voyageur
Publié le 30 août 2024 sur Expedia
par un voyageur
Publié le 29 août 2024 sur Expedia
Excelente,
Lo único malo es que las lavadoras y secadoras no estaba funcionando la App de pago
par un voyageur
Publié le 3 août 2024 sur Expedia
par un voyageur
Publié le 2 août 2024 sur Expedia
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Five ⭐
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Eugene, Thank you for your glowing feedback! We're thrilled to hear you had a five-star experience. At Extended Stay America, we strive to provide exceptional service and a comfortable stay for all our guests. We look forward to welcoming you back for another wonderful visit!Sincerely,Hotel Management
par un voyageur
Publié le 20 juin 2024
Very loud people living in the hotel had a bad smell in the hallway
Commentaires de Gestion de l’hôtel
21 juin 2024 par Hotel Management, Gestion de l’hôtel
Dear Dietrich, We apologize for the disturbance caused by noise and unpleasant odors during your stay. Your comfort is important to us, and we regret any inconvenience caused by these issues. We will address these concerns with our team to ensure a more peaceful and enjoyable environment for all guests. Your feedback is invaluable, and we appreciate you bringing this to our attention. Should you choose to stay with us again, we will make every effort to provide you with a more pleasant experience. Thank you for your understanding and patience.Sincerely,Hotel Management
par un voyageur
Publié le 19 juin 2024 sur Expedia
