Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 oct. 2018 sur Expedia
Nous avons adoré la proximité de l’autoroute et des ponts pour allez à Louisville pour
Commentaires de Gestion de l’hôtel
16 déc. 2018 par Sam, Gestion de l’hôtel
Thank you for the great rating!
par un voyageur
Publié le 2 oct. 2018 sur Hotels
par un voyageur
Publié le 10 mai 2022 sur Expedia
The property manager is falsely advertising this hotel. The hotel is very outdated, unclean, and has a bad odor. Upon checking in just from the unkept and lack of cleaning from the lobby, i could tell. We immediately requested a refund and why. The manager who stated the system wouldnr allow and that he just work there, we knew qas the actual owner. Its sad people falsely advertise thier establishment and take advantage of people and thier hard earning. We even offered to pay for 1 night and cancel the 2nd, he wouldnt take care of the customer. He kept saying but its the Kentucky Derby. So we paid for 3 rooms for two nights that we couldnt stay in. My room was supposedly being cleaned. We met the cleaning lady on the way out with just a dirty rag in her hand. No cleaning cart, just a rag. Get in the room and i almost thru up, the tub was awful and toilet still had unflushed particles. Went back to the front dest to advise and was told we couldnt cancel because of it. Im going to dispute this as this is not right and dont sit well in my spirt at all. Please dont stay at this place. Poor hygienic practices.
par un voyageur
Publié le 9 mai 2022 sur Expedia
par un voyageur
Needs major updates.
Publié le 9 mai 2022 sur HotelsThis hotel is in need of repair and updates. The paint on tub/ shower wall as chipping. I would rate the cleanliness of the bathroom a 2. The toilet bowl did not look clean. The floor was dirty. The carpet needs to be replaced. The sheets on the bed look like human body fluids but it was only the deterioration of the sheets. We paid for a night stay but checked out the same day.
par un voyageur
You get what you paid for.
Publié le 2 mai 2022 sur HotelsIf you're looking for just a bed to sleep in, a clean room and hot showers, then it's perfect.
That's all I needed, really.
It's super convenient to the US31 bridge to Louisville. (The bridge with no tolls).
You're better off getting breakfast somewhere else. Pretty much prepackaged stuff for breakfast or snacks.
As far as looks, the walls and floors and the kitchen appliances have seen better days. But I personally don't use it.
Pretty much for the price and location, it's very decent and I was comfortable nonetheless.
par un voyageur
Publié le 1 mai 2022 sur Expedia
Went there for Kentucky Muscle Show! First room was 202! Found mice poop inside of pull out couch! Mold inside of bathroom shower! Moved us to 302 and wasn’t any better!
par un voyageur
Rude, dirty and never staying again
Publié le 25 avr. 2022 sur HotelsWell. Let’s see. First very rude staff at front desk. Door by bathroom sink broke at the bottom, kitchen bottom cabinet broken henge, ants in kitchen sink, asked twice for stuff a
Was given nothing but a roll of paper towels. Had to call again after 8 hours to get to and clean towels, did not get room serviced, water leak stains and cracked ceiling in living room and kitchen. Breakfast on Saturday not any left. Waffle maker broke, no eggs, and the poor lady was being treated badly by office staff while she was trying to help hotel guest. Frozen breakfast sandwiches only on Sunday, no drinks, no coffee, thermostate in room did not work. Office person really rude when we asked for coffee for the in room coffee maker. Oh and by the way the toilet rocked, not just the seat, the whole seat and wobbled when sitting on it. Very bad. Over all staff rude, complained, treated guests bad, no service, no help, room was terrible. Do not stay here. They even blocked off part of the grassy area for their employees to cook and told guest the picnic tables were only for them….room 116
par un voyageur
The good, bad and ugly!
Publié le 25 avr. 2022 sur HotelsThe ONLY thing great about the trip was the lady Daniella at check in and the views from the riverside. Danielle (a) was very sweet, hospitable and went out of her way to accommodate our requests. The room was sub-par at most, breakfast was not as expected and we were still billed for a room that was pre-paid before arrival and I was told that I couldn't get a receipt art check out because I prepaid thru a 3rd party which is preposterous.
par un voyageur
Publié le 25 avr. 2022 sur Expedia
I feel there could've been more seating in the outside areas. Being a major function held that same weekend. No top covering on our bed. No soap or shampoos in the bathroom. Only one roll of toilet paper. No phone in room.
