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Hyatt Place Louisville East

3.0 star property
Louisville hotel in Jeffersontown area

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Photo gallery for Hyatt Place Louisville East

Seasonal outdoor pool
Lobby
Bar (on property)
Premium bedding, desk, blackout drapes, iron/ironing board
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast included
  • Housekeeping
  • Pet-friendly

Explore the area

Map
701 S Hurstbourne Pkwy, Louisville, KY, 40222
  • Oxmoor Center
    ‪4 min drive‬
  • E.P. Tom Sawyer State Park
    ‪5 min drive‬
  • Mall St. Matthews
    ‪6 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (Specialty)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, Multiple Beds (2 Double Beds & 1 Sofa Bed,Specialty)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, Multiple Beds (2 Double Beds & 1 Sofa Bed,Specialty)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Louisville

Jeffersontown stay.Your stay at this Jeffersontown hotel places you within 2 miles (3 km) of Hurstborne Shopping Center and Hurstbourne Corners Shopping Center. Hunnington Place Shopping Center and Oxmoor Center are also within 3 miles (5 km).

What's nearby

  • Oxmoor Center - 4 min drive - 4.0 km
  • E.P. Tom Sawyer State Park - 5 min drive - 5.1 km
  • Baptist Hospital Louisville - 5 min drive - 6.8 km
  • Southeast Christian Church - 6 min drive - 5.9 km
  • Mall St. Matthews - 6 min drive - 5.8 km

Getting around

  • Louisville Intl. Airport (SDF) - 16 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪IHOP - ‬2 min drive
  • ‪Panera Bread - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬5 min walk
  • ‪Olive Garden - ‬17 min walk

About this property

Hyatt Place Louisville East

Louisville hotel in Jeffersontown area
Hyatt Place Louisville East offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and a meeting room are available. Event space at this hotel measures 1170 square feet (109 square meters) and includes conference space. The business-friendly Hyatt Place Louisville East also features concierge services, laundry facilities, and a convenience store. Parking is available for a fee.

This Louisville hotel is smoke free.

  • 121 guestrooms or units
  • 1170 sq ft of conference space
  • 109 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Place Louisville East offers 121 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (25 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open May 13 and close October 01.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 4 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Louisville East
Hyatt Place Louisville East
Hyatt Louisville
Hyatt Place Louisville-East Hotel Louisville
Louisville Hyatt
Hyatt Place Louisville East Hotel
Hyatt Louisville Louisville
Hyatt Place Louisville East Hotel
Hyatt Place Louisville East Louisville
Hyatt Place Louisville East Hotel Louisville

Hyatt Place Louisville East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 509 out of 1001 reviews
Rating 8 - Good. 253 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 66 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility and excellent staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and feel welcomed
This check-in was so very easy. Evan was very accommodating and offering to do anything necessary for me. He wanted to make sure I had a pleasant stay. I felt welcome and safe at the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Gilmore

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Dec 2024

10/10 Excellent

Terri

Stayed 1 night in Dec 2024

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms, Staff was friendly, had a hot Chocolate Bar which was nice on a cold night
Stayed 1 night in Dec 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good people working there and reasonable rated
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Amenities, property conditions & facilities
More toliet paper in the room
Stayed 3 nights in Dec 2024

8/10 Good

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight
The layout of this particular Hyatt chain Is always tricky with the bath area. Way too small but function. The shower needs a good deep cleaning however we had a shower mat. Other than that it was clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable king mattress, large suite like room, variety of hot and cold breakfast items, selection of drinks in the evening from the bar, friendly staff, convenient location for the zoo and mega cavern. Would stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice clean rooms
Stayed 3 nights in Nov 2024

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in a central location and easy to get to dining, shopping etc. overall the hotel is in a great location. Now the not so great parts. Upon checking in, the hotel staff were very rude. Did not want to tell me how much incidentals were being held on my card. It wasn’t until I threatened to leave that I was offered that information. I was not informed that parking was a fee. So as empty as that lot was, it was $10 a day plus $2 for processing that payment on the phone. When I asked why this was not listed as hotel parking costing money nobody had an answer. The bathroom was dirty, no cleaning staff came to our room despite us not having the do not disturb sign on our door. Hotel staff shared it was cleaned prior to us arriving however, hair was in the shower and sink. What makes this stay so disappointing is that a year ago, I stayed in this very same hotel and had such a great experience and the staff were so nice. Not sure what changed but man, this makes me so sad because I visit this area at least once a year and I most likely won’t stay here again :-( Hope others have a better experience.
Stayed 3 nights in Nov 2024

8/10 Good

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Stayed 2 nights in Nov 2024

10/10 Excellent

Carson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they helped me out with getting in my room because i left the key card in my car and my car was towed nd they were really kind and told us if we needed anything to let them know
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Rahme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean place.
Stayed 2 nights in Nov 2024

6/10 Okay

Katherine

Travelled with family
Disliked: Property conditions & facilities, room comfort
Bathroom leaves a LOT to be desired.
The bed was comfortable. The bathroom was AWFUL. No fan, barely enough room to turn around between the toilet and shower. Very dim and outdated light in the bathroom. The sink (located outside the bathroom) had very little water pressure. No privacy. We were with our children but there was not enough room to change clothes in the bathroom at all. There was an odd smell in the room and the hvac unit was screwed to the wall and plugged in, not a hardwired unit, which was strange as well. Maybe would stay here again when we come for naile but only if we get a good deal from a third party booking site.
Stayed 2 nights in Nov 2024

10/10 Excellent

Debra

Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go back with pleasure
Nearby bookstore a big plus
Stayed 2 nights in Sep 2024

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

hayley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Christy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good people, great service
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough for a place to lay one’s head after a long day of meetings
Stayed 3 nights in Nov 2024

10/10 Excellent

Soniya

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 3 nights in Nov 2024