Ratings based on 223 Guest Reviews
Hear it directly from our travellers
4.0 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Boise
Posted Sep. 24, 2024
Nice clean rooms and friendly staff.
Comment from Hotel Management
Sep. 25, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your kind words! We're thrilled to hear you enjoyed our clean rooms and friendly staff. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A traveller
Posted Aug. 25, 2024 on Hotels
Comment from Hotel Management
Aug. 26, 2024 by Hotel Manager , Hotel Management
Dear Albert,Thank you for your wonderful rating! We're thrilled to hear that you had an exceptional experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We truly appreciate your support and look forward to welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager
by A traveller
Posted Aug. 25, 2024 on Expedia
Over all the hotel is good burt a breakfast not many options.
Comment from Hotel Management
Aug. 25, 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your feedback! We’re glad to hear you enjoyed your stay overall. We appreciate your input on the breakfast options and will work to improve them for a better experience in the future.Sincerely, Hotel Manager
by A traveller
Posted Aug. 20, 2024 on Hotels
Comment from Hotel Management
Aug. 22, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the fantastic review! We're thrilled to hear you had a perfect stay and appreciate your kind words. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
by A traveller
Posted Aug. 20, 2024 on Expedia
got to our hotel room at midnight, walking inside to the fire alarm beeping, as well as human feces in the toilet. attempted to flush the toilet, but it began to overflow all over the hotel room. ran to front desk to notify them about the incident and they said sorry and assigned us a new room. went to the front desk in the morning and they refused to give a refund. took 45 minutes of argument to finally receive reimbursement. horrible experience overall.
Comment from Hotel Management
Aug. 21, 2024 by Hotel Manager , Hotel Management
Dear Theresa,We are truly sorry to hear about the issues you encountered. This is far from the standard we aim to provide. The situation with the fire alarm, overflowing toilet, and subsequent handling by the front desk is unacceptable. Your experience does not reflect our commitment to guest satisfaction. We will address these concerns with our team to prevent future occurrences. Please visit us again.Sincerely, Hotel Manager
by A traveller from Racine
Posted Aug. 19, 2024 on Expedia
Great staff- our original room didn’t have towels or a shower curtain (due to deep cleaning going on in rooms) so the Front Desk gentleman moved us to the room next door that was even better than the original room with no hesitation. Would come back again.
Comment from Hotel Management
Aug. 20, 2024 by Hotel Manager , Hotel Management
Dear Jessica,Thank you for your kind words. We're glad to hear that our staff quickly resolved the issue with your original room and that you enjoyed the upgraded room. It's wonderful to know you'd choose to stay with us again. We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager
by A traveller
Posted Aug. 17, 2024 on Expedia
Amazing staff
Comment from Hotel Management
Aug. 18, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that our staff made your stay amazing. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A traveller
Posted Aug. 16, 2024 on Hotels
Comment from Hotel Management
Aug. 18, 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you so much for the perfect 10/10 rating! We're thrilled to hear you had such a great experience with us. We look forward to welcoming you back for another exceptional stay!Sincerely, Hotel Manager
by A traveller
Posted Aug. 13, 2024 on Hotels
Comment from Hotel Management
Aug. 14, 2024 by Hotel Manager , Hotel Management
Dear Katherine,Thank you for your stay and the Six ratings. From an improvement point of view, we look for specific & particular experience sharing. You will have a better experience next time. Our staff is always working to improve the hotel and we hope you'll stay with us again soon.Sincerely, Hotel Manager
by A traveller
Posted Aug. 11, 2024 on Hotels
Comment from Hotel Management
Aug. 12, 2024 by Hotel Manager, Hotel Management
Hi Branten, We are delighted to have provided you with suitable accommodation for your trip here. We are pleased to see this awesome 10-star rating, and we hope to welcome you back again.Sincerely,Hotel Manager
