Note fondée sur 928 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Drummondville
Publié le 9 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
30 oct. 2023 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello Pascal,Thank you for choosing to stay at our Red Roof. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 22 oct. 2018 sur Hotels
par un voyageur
Publié le 20 nov. 2024
Convenient location, easy accessible, rooms are starting to show wear. The rooms were clean and well stocked. Had problem with parking in front of my room due upper level guest parking in spot.
Desk clerks were curtious and polite
Overall satisfied with my stay, plan on stay next year if able.
par un voyageur
Publié le 17 nov. 2024
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par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par SP, Gestion de l’hôtel
Dear Trevor, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LOUISVILLE EAST - HURSTBOURNE. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels Sincerely, Rashmi Limbachiya Red Roof Management Operational Manager i0034@redroof.com
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2024 par Red Roof Inn Management, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to tell us about your experience at the RED ROOF INN LOUISVILLE EAST - HURSTBOURNE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.
par un voyageur
Publié le 20 août 2024 sur Expedia
The staff was really great! The king room we booked through the hotel was really nice and spacious. When we booked through a third party it wasn't nearly as nice but still great for the price. Great location! No breakfast though.
Commentaires de Gestion de l’hôtel
20 août 2024 par Red Roof Inn Management, Gestion de l’hôtel
Dear Heather, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LOUISVILLE EAST - HURSTBOURNE. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels Sincerely, Rashmi Limbachiya Red Roof Management Operational Manager i0034@redroof.com
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Red Roof Inn Management, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to tell us about your experience at the RED ROOF INN LOUISVILLE EAST - HURSTBOURNE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.
par un voyageur
Giving someone access to my room
Publié le 12 août 2024 sur HotelsA random person was given access to my room not even an hour after i arrived, the door lock was broken, the toilet flush handle came off when you used it small ants also around the desk in the room, 50 dollar deposit that wasn’t mentioned until I arrived and they don’t even have change. They also won’t let you use the main lobby that’s were the chill
Commentaires de Gestion de l’hôtel
5 sept. 2024 par HN, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to tell us about your experience at the RED ROOF INN LOUISVILLE EAST - HURSTBOURNE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.
par un voyageur
Publié le 10 août 2024 sur Expedia
Staff is so rude
Commentaires de Gestion de l’hôtel
11 août 2024 par Red Roof Inn Management, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to tell us about your experience at the RED ROOF INN LOUISVILLE EAST - HURSTBOURNE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for inconvenience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.
