Note fondée sur 403 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 sept. 2024 sur Expedia
It's just ok compared to some other Super 8 I have stayed in.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Neel Patel, Gestion de l’hôtel
Hi Terry,Thank you for sharing your feedback. We’re sorry to hear that your stay didn’t meet your expectations compared to other Super 8 locations. We’re always looking to improve, so if you have any specific suggestions or details about what you found lacking, we’d love to hear them. Your input is valuable to us as we strive to enhance our guests’ experiences.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
The managers were very kind and flexible with my scheduling
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Neel Patel, Gestion de l’hôtel
“Thank you for sharing your experience, Mary! We’re delighted to hear that you found the managers to be kind and flexible. We strive to create a supportive work environment, and your feedback confirms we’re on the right track. If you have any more thoughts or suggestions, we’d love to hear them!”
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Very quiet, clean hotel. Just needed a room for the night and this was the best option. Turned out to be better than expected. Staff very pleasant. Thank you.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Neel Patel, Gestion de l’hôtel
“Thank you for your kind words, Alissa! We’re thrilled to hear that our hotel exceeded your expectations and that you found our staff pleasant. It’s great to know that our quiet and clean environment was just what you needed for your overnight stay. We hope to have the pleasure of welcoming you back in the future!”
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Reasonable rates, close to base. Clean and pretty updated.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Neel Patel, Gestion de l’hôtel
“Thank you for the great feedback, Kerry! We’re glad to hear that you found our rates reasonable and our location convenient. It’s also wonderful to know that you appreciated the cleanliness and updated features of our hotel. We look forward to welcoming you back on your next visit!”
par un voyageur
Comfortable hotel
Publié le 2 sept. 2024 sur HotelsOld hotel but very comfortable.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Neel Patel, Gestion de l’hôtel
“Thank you for your review, Louis! We’re pleased to hear that you found our hotel comfortable. While we may be a bit older, we strive to provide a cozy and welcoming environment for all our guests. We hope to have the chance to host you again soon!”
par un voyageur
Publié le 22 août 2024 sur Hotels
The problems started as soon as we arrived. No one was at the front desk. After waiting for at least 10minutes, I went to find someone. The desk attendant was in the laundry room folding sheets. We finally got our room and it was dark even with the lights on. The curtains had to be opened to get enough light to see to unpack. The next morning, thankfully our night latch was on, housekeeping opened our door without knocking. Every morning after, housekeeping banged on our door without saying housekeeping. Also children would knock on our door thinking our room was theirs. I guess management changed since January, when we stayed there. I will not stay there anymore at all. The staff was not friendly or helpful. In January, the staff was friendly but not manager. This time no one was friendly and way too many children running around without parent control.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Neel Patel, Gestion de l’hôtel
Dear Joseph,Thank you for taking the time to provide such detailed feedback. I’m truly sorry to hear about the issues you encountered during your stay. It’s clear that we did not meet our usual standards of service and comfort, and for that, I sincerely apologize.I regret the inconvenience you faced with the front desk service, room lighting, and housekeeping. Your feedback regarding the housekeeping procedures and noise from other guests is invaluable, and we will take immediate steps to address these concerns to improve our guest experience.We strive to offer a welcoming and comfortable environment, and I’m disappointed to learn that we fell short this time. Please know that your comments are being taken seriously, and we will work on making necessary improvements. If you’d like to discuss this further or if there’s anything we can do to make amends, please don’t hesitate to reach out.Thank you again for your feedback. We hope to have the opportunity to regain your trust in the future.
par un voyageur
Love the place
Publié le 21 août 2024 sur HotelsGreat place to stay
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Neel Patel, Gestion de l’hôtel
“Thank you for your kind review, Josue! We’re delighted to hear that you enjoyed your stay with us. If there’s anything specific you liked or if you have any suggestions for us, we’d love to hear them. We look forward to welcoming you back in the future!”
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Neel Patel, Gestion de l’hôtel
“Hi Gary,Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience with us. If you have any specific feedback or suggestions for us in the future, we’d love to hear them. We hope to welcome you back soon!”
par un voyageur
Publié le 10 août 2024 sur Expedia
Stay was clean and efficient. Expedia and property should be up front about heavy fee to have a pet at a "pet friendly" location
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Neel Patel, Gestion de l’hôtel
“Hi Melissa,Thank you for your feedback and for highlighting the cleanliness and efficiency of your stay. We apologize for any confusion regarding the pet fee. We strive to provide clear information about all fees and charges, and we appreciate your input as it helps us improve our communication. We’ll make sure to review how this information is presented on our site and with Expedia. Thank you for bringing this to our attention, and we hope to have the opportunity to host you again in the future.”
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Neel Patel, Gestion de l’hôtel
Hi Lisa,Thank you for taking the time to leave us a review. We appreciate your feedback and are sorry to hear that your experience was not as positive as we strive for. We’d love to know more about what we could have done differently to improve your stay. Your input is invaluable in helping us enhance our services. Please feel free to reach out if you have any specific concerns or suggestions. We hope to have the chance to provide you with a better experience in the future.
