Note fondée sur 474 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
2,8 sur 5
82 % des clients le recommandent
3,2 Propreté de la chambre
3,1 Service et personnel
2,9 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 16 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 juin 2024 par Mgmt , Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites. As a guest you are truly valued. Hope to see you again!
3 sur 5
par un voyageur

Publié le 16 juin 2024 sur Expedia
Blinds in room were missing slats. No lamps in room and only one bedside table.
Commentaires de Gestion de l’hôtel
17 juin 2024 par Mgmt , Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Management
5 sur 5
par un voyageur

Publié le 3 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 juin 2024 par Mgmt , Gestion de l’hôtel
Thanks for taking the time to complete this survey. Happy you enjoyed your stay.
5 sur 5
par un voyageur

Publié le 28 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 mai 2024 par CS, Gestion de l’hôtel
Thank you for the great review! We are very glad that you enjoyed your stay. We appreciate you for choosing us to take care of your lodging needs and we cannot wait to see you again on a future visit!
1 sur 5
par un voyageur

Publié le 26 mai 2024 sur Expedia
Do not book here there is a roach infestation
Commentaires de Gestion de l’hôtel
28 mai 2024 par CS, Gestion de l’hôtel
It is always our goal to provide the best guest experience possible and unfortunately, we fell short during your stay. Thank you for your feedback and please note your concerns have been escalated. We hope to have the opportunity to provide you with a better stay on a future visit.
3 sur 5
par un voyageur

Publié le 26 mai 2024 sur Expedia
Pillows way to small mini two Smell of cigarettes and pot everywhere Check in slow Most disturbing was the $10 charge option after paying for room to hold it on a non refund hold not sure if this is this p
Commentaires de Gestion de l’hôtel
26 mai 2024 par Management , Gestion de l’hôtel
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously and apologize for any inconvenience or frustration you may have experienced.
5 sur 5
par un voyageur

It was nice

Publié le 25 mai 2024 sur Hotels
It was one of the best places to stay around there
Commentaires de Gestion de l’hôtel
26 mai 2024 par Manager , Gestion de l’hôtel
Thank you for the wonderful review. I will make sure staff are aware because they love knowing they met or exceeded guest stays.
2 sur 5
par un voyageur

Publié le 24 mai 2024 sur Expedia
My floors and sheets were dirty. I smelt weed every time I left my room. Had a migraine whole time I was there
Commentaires de Gestion de l’hôtel
26 mai 2024 par Management , Gestion de l’hôtel
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously and apologize for any inconvenience or frustration you may have experienced.
5 sur 5
par un voyageur

Publié le 24 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juin 2024 par Mgmt , Gestion de l’hôtel
Thank you for taking our online survey. Hope to see you again.
1 sur 5
par un voyageur

Publié le 20 mai 2024 sur Expedia
Roaches in room. Smell of smoke thourghout the hotel, and room.
Commentaires de Gestion de l’hôtel
23 mai 2024 par CS, Gestion de l’hôtel
Thank you for taking the time to leave a review. We are sorry you had a negative experience with us. We take the safety and comfort of our tenants seriously and take any report of disruption or nuisance very seriously. We have taken steps to ensure that similar incidents are dealt with promptly and avoid further disruption. We appreciate you bringing this to our attention and apologize for any inconvenience this may have caused.