Note fondée sur 947 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Jazmin, Gestion de l’hôtel
Hi Pryo,Thank you for taking the time to provide feedback.I am glad to hear that you enjoyed your recent stay with us & we hope to welcome you back again soon!Kind Regards,
par un voyageur
Publié le 13 oct. 2024 sur Expedia
great onsite facilities with plenty of activities for both young and old... will be back
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Jazmin, Gestion de l’hôtel
Hi Pryo,Thank you for taking the time to provide feedback!I am glad t hear that you ejoyed your stay and the faclities on site!We hope to welcome you back again soon!Kind Regards
par un voyageur
Publié le 13 oct. 2024 sur Wotif
Golf course and splash water play area
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Jazmin, Gestion de l’hôtel
Hi Loren,Thank you for taking the time to provide feedback!I am glad to hear that you enjoyed the facilities onsite!We hope to welcome you back again soon!Kind Regards,
par un voyageur
Publié le 12 oct. 2024 sur Hotels
We enjoyed our stay at Rydges, however our checkin was very slow. There were two people working with customers ( who took forever to get their room). We were next in line. A third person was working behind a desk. I thought they could have helped in checkin.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Jazmin, Gestion de l’hôtel
Hi Jayne,I am glad to hear you enjoyed your stay with us and i will be sure to flag your feedback with the relevant teams for review and future improvements!We hope to welcome you back again soon.Kind Regards,
par un voyageur
Publié le 10 oct. 2024 sur Wotif
Staff friendly. Short stay for a wedding nearby
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Jazmin, Gestion de l’hôtel
Hi Lynne,Thank you for taking the time to provide feedback.I am glad that you enjoyed your stay and your experience with staff!We hope to see you back again soon!Kind Regards,
par un voyageur
Publié le 9 oct. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Jazmin, Gestion de l’hôtel
Hi Jose,Thank you for taking the time to provide feedback!I am glad to hear that you enjoyed your stay with us & we hope to welcome you back soon.Kind Regards,
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Jazmin, Gestion de l’hôtel
Hi John,Thank you for taking the time to provide feedback.I am glad to hear that you enjoyed your recent stay with us!We hope to welcome you back again soon.Kind Regards,
par un voyageur
Publié le 8 oct. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Jazmin, Gestion de l’hôtel
Hi Paulina,Thank you for taking the time to provide feedback.We hope to have the opportunity to welcome you back in the future.Warm Regards,
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Everyone was so friendly!! Kids had so much fun at the pool. Awesome kids waterpark. Loved the train rides and kids activities. Golf course right there. Excellent buffet breakfast. So much options for eggs and the pastries were yum!
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Jazmin, Gestion de l’hôtel
Hi Diana,Thank you for taking the time to provide feedback!I am so glad to hear that you and your family enjoyed the activities and facilities offered onsite for School Holidays!We hope to welcome you back again soon.Warm Regards,
par un voyageur
Overpriced, outdated hotel
Publié le 7 oct. 2024 sur HotelsOld, outdated hotel. Family friendly but at capacity there was too many people. No seats left at swimming when we went at 3pm. Long wait to get into the breakfast buffet if you go after 8.30am. Also fire evacuation and no reimbursement on our drinks and food that we had just ordered, and then kids couldn’t go to bed until after 10pm. Management could’ve done a better job with communicating to everyone when to come back. We went elsewhere in the resort as we got tired waiting outside the hotel for over 1 hour and they sent staff to say an announcement would be made over the PA system in the whole resort. However no announcement in the resort outside of the main hall area, and we only found out we could go back to our room after calling the reception multiple times ourselves.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Jazmin, Gestion de l’hôtel
Hi,Thank you for taking the time to provide feedback on your recent stay with us.I apologise that it did not meet expectation and was not up to our usual high standards. Please know that we are more than happy to issue a refund for anything that was not received due to the evacuation.We hope to have the opportunity to show you that your recent experience was not our usual.Warm Regards,
