Note fondée sur 463 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2022 par Hawthorn Suites by Wyndham Loveland, Gestion de l’hôtel
We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!
par un voyageur
Publié le 9 août 2024 sur Expedia
The hotel was located in a great area. The staff were friendly and helpful. Only negative apsects we ran into were that the room had clearly not been cleaned very thoroughly. We paid for a nicer room to have more space and a mountain view, we were not given a mountain view side room. Which wasnt the end of the world, we were going hiking each day in the mountains anyway. But a clean room should be pretty standard. Oh and the fridge never worked, freezer worked great but maintenance never could fix the fridge.
Commentaires de Gestion de l’hôtel
10 août 2024 par Hawthorn Suites by Wyndham Loveland, Gestion de l’hôtel
Thank you for being our guest, Cody and sharing your concerns. We will address your feedback with our housekeeping leadership team for necessary improvements and we do hope to welcome you back for a much better experience in the future.
par un voyageur
Publié le 9 août 2024 sur Expedia
I enjoyed the outdoor breakfast area. I didn't realize a BBQ grill was available until after we bought some groceries or I would have purchased food to grill. The sun did get intense in the mornings, so a canopy would be a lovely touch!
I was pleased with the kitchen amenities (large refrigerator and freezer, microwave, stovetop, and dishwasher. However, we had to ask for dish soap, and the desk clerk had to search for it. Also, we found a skillet lid but no pan.
The rest was very nice.
Commentaires de Gestion de l’hôtel
10 août 2024 par Hawthorn Suites by Wyndham Loveland, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us – it’s always appreciated.
par un voyageur
Publié le 8 août 2024 sur Expedia
I always have a good stay here. Simple, clean rooms for a good price
Commentaires de Gestion de l’hôtel
10 août 2024 par Hawthorn Suites by Wyndham Loveland, Gestion de l’hôtel
It's always a pleasure having you stay with us, Nathan. Thank you for your continued support and we look forward to your next visit to us!
par un voyageur
Its an Ok stay
Publié le 8 août 2024 sur HotelsThe hotel was centrally located. It was mostly clean inside and out. The decor was up to date. The room was a suite with full fridge, stove, and microwave. The beds though....The beds were as hard as the floor. We didnt sleep very well during our week long stay. My husband loves firm mattresses and even he was complaining that the beds felt like concrete.We were thinking we would need to purchase a foam mattress topper if we ever stay here again. The pillows are very small and go flat easily. We had to go to Walmart to purchase large pillows in order to have a little comfort and support. The air conditioner worked great as it was 95⁰ everyday. We stayed cool in our suite. Breakfast was served daily which was nice. Overall, the hotel was nice, the staff was ok, the rooms were nice,but the beds were horrible.
Commentaires de Gestion de l’hôtel
8 août 2024 par Hawthorn Suites by Wyndham Loveland, Gestion de l’hôtel
We're sorry to hear that your mattress was not to your liking during your time spent with us. Please let us know if you are unhappy and we will do our best to take care of the situation. We do hope you will return again in the future.
par un voyageur
Publié le 3 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Hawthorn Suites by Wyndham Loveland, Gestion de l’hôtel
We are happy to hear you had a positive experience with us! We value your input and we look forward to another opportunity to serve you in the future.
par un voyageur
Publié le 3 août 2024 sur Expedia
Too many dogs in the hotel. You shouldn't be having breakfast with a german Shepherd.
Commentaires de Gestion de l’hôtel
4 août 2024 par Hawthorn Suites by Wyndham Loveland, Gestion de l’hôtel
We're sorry you did not care for the pets in the hotel. Thank you for posting your feedback.
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2024 par Hawthorn Suites by Wyndham Williamsville Buffalo, Gestion de l’hôtel
Thank you for posting your review. We value your time and business and we look forward to welcoming you back soon.
par un voyageur
Publié le 1 août 2024 sur Expedia
For the most part I had a good stay, but the hallway carpet was very dirty and the rug in my room had a red stain. And i paid extra for a mountain view and all i had was a construction site view.
Commentaires de Gestion de l’hôtel
2 août 2024 par Hawthorn Suites by Wyndham Loveland, Gestion de l’hôtel
Thank you for being our guest. We hope to have another opportunity to serve you better in the future.
par un voyageur
Publié le 1 août 2024 sur Expedia
I cancelled my room because of an emergency came up and was able to be there, and I was still charged for the room. Not really happy about that.
Commentaires de Gestion de l’hôtel
2 août 2024 par Hawthorn Suites by Wyndham Loveland, Gestion de l’hôtel
We understand your frustration, James. Depending on how you made your reservation will determine on whether or not you are able to get a refund. Again we are sorry and hope to welcome you back in the future.
