Note fondée sur 73 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A beautiful hotel which need some fixing
Publié le 20 mars 2019 sur HotelsA beautiful hotel which need some fixing. Air cond doesnt work properly, pool needs a clean up and staff is disorganised. Breakfast on the go is minimal.
par un voyageur
Expérience inoubliable
Publié le 3 mai 2018 sur HotelsLa garden view chambre était magnifique et la literie exceptionnelle. Le staff est discret, serviable et souriant. Les infrastructures sont sublimes et idéales pour se détendre.
par un voyageur
un petit coin de paradis...
Publié le 19 juill. 2015 sur Hotelsaccueil extraordinaire
le temps s'arrete lorsque l'on arrive à la residence Phou Vaou
paisible, reposant, agréable sont les mots qui me viennent à l'esprit
par un voyageur
Publié le 6 mai 2024 sur Expedia
素晴らしい大人のリゾート。街の喧騒からはなれ、静かにくつろげます。街から少し離れてはいるけれど、車で10分弱で便利。スタッフは親切で優秀です。
Commentaires de Gestion de l’hôtel
7 mai 2024 par Mayoula, Gestion de l’hôtel
We greatly appreciate your input and will continue to provide excellent service.
par un voyageur
Publié le 9 janv. 2024 sur Expedia
A truly peaceful, serene, beautiful property. A private residence indeed. Excellent staff and service. Food delicious. Interesting tours provided.
The best in Luang Prabang.
Commentaires de Gestion de l’hôtel
9 janv. 2024 par Mayoula, Gestion de l’hôtel
Mrs. Elieen,Greetings from La Residence Phou Vao,We sincerely appreciate your kind feedback and look forward to having you stay with us again in our beautiful hotel. Thank you so much.Best regards,
par un voyageur
Publié le 9 avr. 2023 sur Expedia
Very nice service and great staff who works there. They really take care of every detail so that their guests feel special. Highly recommend this Belmond Hotel to those who want to have luxury experience of Luang Prabang.
Commentaires de Gestion de l’hôtel
12 avr. 2023 par Andrei, Gestion de l’hôtel
Dear Aleksandar,Thank you very much for your recent visit to La Residence Phou Vao, a Belmond Hotel and for having taken the time to share your feedback. We are pleased that you and your lovely family had a memorable experience and that you found yourself very much impressed.Looking forward to welcoming you back to again.Best regards,La Residence Phou Vao team
par un voyageur
Publié le 28 févr. 2023 sur Expedia
Our stay was wonderful and one could not ask for a better time! The staff ere kind, attentive and very friendly. No question was an issue and staff were always making great suggestions. The ambience was terrific and we were made to feel at home as well as special. The food was a treat! We highly recommend La Residence and hope to return!
Commentaires de Gestion de l’hôtel
1 mars 2023 par Andrei, Gestion de l’hôtel
Dear Joanne and Gordon,Thank you so much for your lovely review and taking the time to share it. We are delighted to read your compliments on our team members, atmosphere and slow Lao authenticity, the food experience.It was a pleasure for us having you at our home on the beautifull Hill of Kites.We look forward to welcoming you back next time you are in Luang prabang!Kind Regards,Andrei
par un voyageur
Publié le 18 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 févr. 2023 par Andrei, Gestion de l’hôtel
Dear Yacob,Thank you for such a hugh score and kind compliments in all aspects. It was beyond pleasure for us having you and your wife as guestd and we are glad that you find everything to your satisfaction. Please stay safe and we are looking forward to welcoming you back in the not too distant future. Sencirely yours, Andrei Latsepnev Guest Experience Manager
par un voyageur
Publié le 28 janv. 2023 sur Hotels
A magical place.
Following an intense work period and long journey, i arrive at Belmond to welcoming smiles and drumming. Gracious and affable check-in is followed by a Baci ceremony where the shaman explained the Laotian belief that a soul could leave one’s body (it had) and by ritual we restored our souls do ourselves. Then through the beautifully gardened grounds to a large, luxuriously appointed room with a view of the Luang Prabang valley. Terrific made to order breakfasts (not a buffet) including Laotian, Eastern, and Western dishes is eagerly and proudly served by the familial staff. Had cocktails and delicious snacks at the weekly cocktail party talking with very interesting life of the general manager (Salim?) The social and the quiet pools are fantastic, the massage great. Peng, the bartender who doesn’t drink, stirred up interesting concoctions. An ap and a van made everything easy. I applaud Belmond for aiding Myanmar staff with opportunities in Laos while that country is stressed. The staff was more welcoming than my own mother on a trip home. Not only did the beauty and friendliness return a weary travelers would to his body, but the experience elevated my spirit. A remarkable place of warm-hearted, inviting people. Highly Recommend.
Commentaires de Gestion de l’hôtel
1 févr. 2023 par Andrei, Gestion de l’hôtel
Dear Lonnie,Greetings from La Residence Phou Vao! We are very thankful for the feedback you have shared about your recent stay. We were so happy to hear how you enjoyed your arrival and the Baci ceremony that followed. It indeed could be compared with out of body experience on the beautiful Hill of Kites, surrounded by our beloved lushing gardens.Beyond happy to find out that our team delighted you with our food, staff and authentic stories they shared. We are truly honored to learn that the service you experienced is really grateful and appreciable.It's been a pleasure having you with us, please stay safe, and we look forward to having you in the not too distant future. With kind regards,Andrei LatsepnevGuest Experience Manager
par un voyageur
Publié le 10 août 2020 sur Hotels
Commentaires de Gestion de l’hôtel
5 sept. 2020 par Sai, Gestion de l’hôtel
Thank you very much for your generous rating
Looking forward to welcoming you again
