Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,3 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
残念だった
Publié le 9 mai 2024 sur Hotels部屋の内装はおしゃれでよかったです。しかし、上の階の音がすべて響く構造で子供の声が夜もうるさかったです。
またチェックアウト後空港までタクシーを呼ぶのに困っていたら、ホテルスタッフの方が自分で呼ぼうとしたタクシーの値段の3倍を提示し、通常無料のはずの街までのシャトルバスも20分来ないと言われ残念でした。
Commentaires de Gestion de l’hôtel
18 mai 2024 par Adrien (resort manager), Gestion de l’hôtel
Sabaidee Sachie,Thank you for choosing Rosewood Luang Prabang.We were delighted to welcome you and glad to read you appreciated the design.We are sorry to read you found the overall experience disappointing and wish we had been made aware.The complimentary private shuttle service for all guests is to the old town only. The hotel is about 15 minutes away from there. It is safe to give a bit of margin indeed.The airport transfer is complimentary for direct reservations (not through travel agencies or third parties). Currently at USD35 for others. There are several local apps, for car hailing with lower prices indeed.We would love to see you again at Rosewood Luang Prabang, and curate a more enjoyable stay!Sachie, we look forward to welcoming you to Laos!Safe travels!
par un voyageur
Publié le 11 déc. 2023 sur Expedia
Adrian and his staff were wonderful. The property is gorgeous. And Noy was a skilled, knowledgeable, personable and kind guide. Couldn’t recommend Rosewood more highly.
par un voyageur
Publié le 6 févr. 2019 sur Expedia
Thanks for a lot of complementary services, such as fishing, beer, fireplace. Master and his family and staff also impressed. About Guided Tour for alms and waterfall we were able to spend wonderfully relaxing time.
Commentaires de Gestion de l’hôtel
14 févr. 2019 par Elias, Gestion de l’hôtel
Dear Hide,
Thank you so much for reviewing us here and we are thrilled you enjoyed your stay!
We hope to welcome you back soon!
Warm regards
Elias Pertoft
Managing Director
par un voyageur
Publié le 6 févr. 2019 sur Expedia
Thanks for a lot of warming complementary services. Master and his families
Commentaires de Gestion de l’hôtel
1 avr. 2019 par Elias Pertoft, Gestion de l’hôtel
Thank you for taking the time to review us here!
We are thrilled you enjoyed your stay and hope to welcome you back soon.
Warm regards
Elias Pertoft
Managing Director
par un voyageur
Publié le 22 déc. 2018 sur Expedia
Commentaires de Gestion de l’hôtel
18 févr. 2019 par Elias, Gestion de l’hôtel
Thank you for coming to stay! We are thrilled you enjoyed the resort.
par un voyageur
Publié le 29 sept. 2018 sur Hotels
The hotel is very peaceful, fully equiped, staff are execellent and attentive from the moment you step into our hotel transfer till the moment we left for our home. We had a wonderful 4 night stay, breakfast was fantastic with multiply choices.
We were taught on how to play a game called petanque, we throughly enjoyed the competition with the Hotels staff. We left with fond memories.
Commentaires de Gestion de l’hôtel
3 oct. 2018 par Elias Pertoft, Gestion de l’hôtel
Dear Susan,
Thank you for this wonderful feedback! We will await your return for another game of petanque. The dining at the great house we would argue is the best in Laos.
Warm Regards
Elias Pertoft
Managing Director
