Note fondée sur 1 011 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
3,9 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 22 déc. 2024
It was a nice property but could have been much cleaner. The bathroom in the room didn’t seem like it was cleaned very well and the bathroom in the pool area was not clean. Also there were only 2 towels in the room and there were 4 of us.
Commentaires de Gestion de l’hôtel
22 déc. 2024 par NM, Gestion de l’hôtel
Thank you for sharing your feedback, and we sincerely apologize for the issues you encountered during your stay. This is certainly not the standard we strive for, and we're sorry that. We take cleanliness seriously and will address these concerns with our team to ensure it doesn’t happen again. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a better experience in the future.
3 sur 5
par un voyageur

Publié le 17 déc. 2024
could have been a bit more cleaner in the room (carpet, bedding, shower
Commentaires de Gestion de l’hôtel
17 déc. 2024 par NM, Gestion de l’hôtel
Thank you for your feed back, We apologize if we didn't meet your expectations. We hope to see you soon.
5 sur 5
par un voyageur

Publié le 11 nov. 2024
Nice and clean. Very roomy room. Plenty of coffee and condiments in the room.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Front Desk, Gestion de l’hôtel
Thank you for your kind words! We're thrilled to hear you had a great experience. We look forward to welcoming you back soon!
5 sur 5
par un voyageur

Publié le 28 sept. 2024
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Front Desk, Gestion de l’hôtel
Thank you for your feedback! We will see you soon.
5 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Danish, Gestion de l’hôtel
Dear Guest,Thank you for your valuable feedback. Appreciated !
5 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Danish, Gestion de l’hôtel
Dear Taylor,Thank you for your valuable feedback. Appreciated !
5 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Danish, Gestion de l’hôtel
Thank you for your valuable feedback.
5 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Danish, Gestion de l’hôtel
Dear Guest,Thank you for your valuable feedback. Hoping to see you again.
3 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Danish, Gestion de l’hôtel
Dear Carlos,Thank you for sharing your feedback. We appreciate your honesty and are sorry to hear that your experience didn't meet your expectations. We’d love to understand more about what we could improve. Please feel free to reach out to us directly so we can address your concerns and ensure a better experience next time.Best regards, Front Desk Team
5 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Danish, Gestion de l’hôtel
Dear Emanuel,Thank you so much for your fantastic review! We’re delighted to hear that you had a great experience with us. Your feedback motivates our team to continue providing excellent service.We look forward to welcoming you back on your next visit!Best wishes, Front Desk Team