10/10 – Excellent
CATHY, PLANO
22 avr. 2025
I am sooo grateful and impressed with the welcome and service I received upon my very late (11:00pm) arrival after a very long day of unexpected travel. My son’s car broke down on the way back to Texas Tech from Dallas/Plano and I had to come straight from work to pick him up (& his friend) to get them back to campus for the final stretch. I literally had only the clothes I was wearing when I arrived. The concierge greeted me warmly and when I asked for a toothbrush she disappeared and returned with a complete care package with everything I could need! (Toothbrush & paste, soaps & shamp/cond which were also in the room), comb, water bottle, snacks, chocolate… I was/am beyond grateful! Great job! The room was open and roomy and well designed for space and comfort. I’m about to go have breakfast, another great perk! THANK YOU! (only 4 stars on location cuz it’s a highway… which is convenient & perfect proximity to campus but nothing to look at and walking is not possible, which is fine, but not 5 stars…)
CATHY
Séjour de 1 nuit en avril 2025