Note fondée sur 423 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great
Publié le 3 oct. 2024 sur Hotelsone of the best hotels in Lubbock
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Shannon Edwards, General Manager, Gestion de l’hôtel
Hi Marcela,Thank you for sharing your wonderful feedback! It’s heartening to hear that you found our hotel to be one of the best in Lubbock. We strive to create memorable experiences for our guests, and it’s rewarding to know we hit the mark for you. Your kind words motivate us to keep up the great work.We look forward to welcoming you back soon!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team
par un voyageur de Tyler
Publié le 27 sept. 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Randy, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!Warm Regards,Shannon Edwards, General ManagerDoubleTree by Hilton Lubbock University Area
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Guest Experience Team, Gestion de l’hôtel
Dear Susana, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!Warm Regards,Shannon Edwards, General ManagerDoubleTree by Hilton Lubbock University Area
par un voyageur
Publié le 10 sept. 2024 sur Expedia
I will say I know they cannot help where they are located but the baymont inn next door has questionable activities and people constantly in and out. Frustrating to say the least because you can’t leave ANYTHING in your vehicle.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Hi Paige, Thank you kindly for choosing to stay with us recently; we very much appreciate it. We also appreciate the time that you took to leave your review, and we are delighted that you awarded us a perfect score for your overall stay. As with everywhere in the city, we recommend that guests do not leave anything visible in their vehicles - this advice is given by the police department for all areas of the city. We trust that we will remain your hotel of choice for future visits here, and hope to welcome you back again soon. Warm Regards,Shannon Edwards, General ManagerDoubleTree by Hilton Lubbock University Area
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Jeanne, thank you so much for your stellar review! This means a lot to us. Hope you enjoyed your visit and we look forward to welcoming you back next time you visit the area. Safe travels!Warm Regards,Shannon Edwards, General ManagerDoubleTree by Hilton Lubbock University Area
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Scott at the front desk was so nice and helpful.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to recognize Scott for his exceptional service at the front desk. We are pleased to hear that he made your stay memorable with his kindness and helpfulness. At DoubleTree by Hilton Lubbock University Area, our team strives to provide top-notch hospitality to all our guests. We hope to welcome you back soon for another enjoyable stay. Warm Regards,Shannon Edwards, General ManagerDoubleTree by Hilton Lubbock University Area
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Good place
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Thank you, Jorge, for your kind words! We're delighted to hear that you enjoyed your time with us. It's wonderful to know that our hotel provided a good experience for you. If there's anything we can do to make your next stay even better, don't hesitate to let us know. We look forward to welcoming you back soon!Warm Regards,Shannon Edwards, General ManagerDoubleTree by Hilton Lubbock University Area
par un voyageur
Publié le 26 août 2024 sur Expedia
Friendly staff. Nice restaurant. Convenient location
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Customer Care Team, Gestion de l’hôtel
Many thanks for your visit and your fabulous rating, Robert! We always appreciate hearing from our guests regarding their stays at DoubleTree by Hilton Lubbock - University Area, and we are happy to learn you had a positive experience with us and enjoyed our on-site restaurant and convenient location. It's also great to know that our staff's friendliness made a positive impression on you. We want all our guests to feel welcome and comfortable and have a great stay, and we are glad you had a pleasant experience. We look forward to welcoming you again when your travels bring you back to Lubbock. Thank you for choosing us. Have a safe trip!Warm Regards,Shannon Edwards, General ManagerDoubleTree by Hilton Lubbock University Area
par un voyageur
Publié le 24 août 2024 sur Hotels
Fantastic breakfast was great! Pancakes!
Commentaires de Gestion de l’hôtel
27 août 2024 par Customer Care Team, Gestion de l’hôtel
Thank you for your perfect rating and positive feedback about our breakfast offering, Carmen! We are delighted you enjoyed the breakfast served at our on-site restaurant, especially the pancakes. We are thrilled you had a satisfying culinary experience at our hotel, and we look forward to welcoming you back soon and providing another great start to your day during your next visit. Thank you for choosing DoubleTree by Hilton Lubbock - University Area. Have a safe trip!Warm Regards,Shannon Edwards, General ManagerDoubleTree by Hilton Lubbock University Area
