Ratings based on 914 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 22, 2024 on Expedia
While the appearance on the website and in person was impressive, sadly there were issues as follows - swimming pool was emptied for apparent repair or maintenance, ice machines were out of order and it turned to scavenger hunt to find a working one. Strangely the cleaning crew showed up 30 minutes prior to check out asking my wife if we were checking out soon? They then lingered around until she gathered our things to leave. Strange. Luckily it was a one night stay.
by A traveller
Posted Aug. 20, 2024 on Expedia
This property needs to be updated. The lights in the room flickered. The lamp at the table didn't work and it was difficult for me to work.
Comment from Hotel Management
Oct. 17, 2024 by Michael, Hotel Management
Thank you for this feedback as we work to improve our property and service.
by A traveller
Posted Aug. 18, 2024 on Expedia
Our room was not ready at 4pm for check-in. Took almost 2 hours for it to be ready. When you've traveled 8 hours you would like to be able to check in on time.
Comment from Hotel Management
Oct. 17, 2024 by Michael, Hotel Management
We apologize for the inconvenience and will do better to serve our guest.
by A traveller
Posted Aug. 18, 2024 on Expedia
Comment from Hotel Management
Oct. 17, 2024 by Michael, Hotel Management
Thank you so much for this review and looking forward to your next visit.
by A traveller
Posted Aug. 18, 2024 on Expedia
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Comment from Hotel Management
Oct. 17, 2024 by Michael, Hotel Management
Thank you so much for this review and looking forward to your next visit.
by A traveller
Posted Aug. 18, 2024 on Expedia
Front desk staff was super friendly, hotel is very beautiful and worth the stay. My girl and her friends enjoyed the pool and hot tub. We would definitely be staying here again.
Comment from Hotel Management
Oct. 17, 2024 by Michael, Hotel Management
Thank you so much for this wonderful review and looking forward to your next visit.
by A traveller
Posted Aug. 16, 2024 on Hotels
by A traveller
Posted Aug. 15, 2024 on Hotels
Always clean. Large rooms. Great cook to order breakfast
by A traveller
Posted Aug. 13, 2024 on Expedia
Is one of the best hotels
by A traveller
Posted Aug. 13, 2024 on Hotels
