Note fondée sur 267 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 sept. 2024 sur Hotels
par un voyageur
Publié le 19 août 2024 sur Expedia
I was driving cross-country and had intended to spend the night in Lubbock, but most of the hotels were full due to Texas Tech students returning for the Fall. The one place I did find was so gross and loud, I didn't feel comfortable or safe at all. I decided to continue on to Slaton, where I found this place. Check in was quick and easy, and the room was decent. The AC was noisy, but otherwise it was fine for an overnight to sleep and shower.
par un voyageur
Publié le 18 août 2024 sur Hotels
par un voyageur
Publié le 11 août 2024 sur Hotels
par un voyageur
Publié le 20 juill. 2024 sur Expedia
We did not stay there due to everything being dirty, bedspreads had stains and the sheets were discolored with yellow stains like the place has never been cleaned quite sometime. Called the front desk which the phone was also dirty and complained about the room, was moved into another room and same thing, it was very filthy. We returned the card back to the front desk and refused to stay there and traveled to Post, Texas and stayed the night in our truck. Never again will I trust any site to rent a room for our stay. I have pictures of the rooms. Just hope they refund my money.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Guest Relations, Gestion de l’hôtel
Dear Samantha,Property cleanliness is a big priority here, so it is upsetting to hear of the issues you encountered during your stay. Rest assured, we will speak with our housekeeping team and use your feedback to improve our performance. Thank you for your time.
par un voyageur
Publié le 19 juill. 2024 sur Expedia
par un voyageur
Publié le 15 juill. 2024 sur Hotels
par un voyageur
Nice place to stay
Publié le 12 juill. 2024 sur HotelsIt's off the main highway but everyone is friendly and the rooms are clean
par un voyageur
Publié le 8 juill. 2024 sur Expedia
par un voyageur
Publié le 5 juin 2024 sur Expedia
Stayed here about 2 years ago and although it wasn't perfect, it wasn't bad. This time was a complete disappointment. The beds were very uncomforable. The room smelled weird and wasn't all that clean. The door key card worked once with one swipe. Every other time it took multiple swipes, holing the card still, and a ton of patients to get the door open. Had another night reserved on our way back from our vacation...I canceled that reservation and booked somewhere else. The staff was very nice, but will not be staying here again
Commentaires de Gestion de l’hôtel
9 juin 2024 par Guest Relations, Gestion de l’hôtel
Dear Krista,Thank you for sharing your experience with us. We appreciate your kind words about our staff striving to provide excellent service. However, we are genuinely sorry to hear about the issues you encountered during your recent stay, especially regarding our accommodations and the comfort we aim to provide. Your feedback is essential, and we will address these concerns with our team immediately to ensure improvements are made. We hope you might reconsider and give us another chance in the future to provide you with a better experience.
