Note fondée sur 934 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de North Richland Hills
Publié le 10 nov. 2024
Would not recommend. Room smelled of very strong cigarette smoke (hotel is supposed to be nonsmoking) and they would not change our room during check in despite checking in early around 5 PM when other rooms were available. Had to open window to air our room and spent night elsewhere the first night.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Steve P., Gestion de l’hôtel
We're very sorry to hear about the issues you had, Wes. We are a nonsmoking hotel and will follow up with our team to see what happened and why we couldn't move you. We want everyone to have a terrific experience at My Place. Thank you for your feedback, and we’d love the chance to provide a much better experience next time you're in town. Travel safely, and have a great day!
par un voyageur
Publié le 24 août 2024 sur Hotels
Great place to stay and great price. Staff was very friendly would stay again.
Commentaires de Gestion de l’hôtel
25 août 2024 par Steve P., Gestion de l’hôtel
Thank you so much, Valencia! We're glad you enjoyed your visit and appreciate your kind words. Travel safely, and we'll see you next time you're in town!
par un voyageur de Houston
Publié le 22 août 2024 sur Expedia
Great experience! Nice, clean and quiet hotel. Lots of places to get food from. Overall a nice place to stay!!
Commentaires de Gestion de l’hôtel
22 août 2024 par Steve P., Gestion de l’hôtel
Thanks, Anna! We're glad you enjoyed your visit and really appreciate your insights! Travel safely, and we'll see you next time you're in town!
par un voyageur
Publié le 21 août 2024 sur Expedia
i need to get my money back as i left when i saw the condition of the property and they didnt come fix my tv. started staying here when it was first built and even became a my place member. i will never stay at another my place again.
Commentaires de Gestion de l’hôtel
21 août 2024 par Steve P., Gestion de l’hôtel
Jim, please accept our apologies! We will get with our team to see what happened and what we need to do. We want all of our guests to have a terrific experience when they stay with us. Please travel safely, and have a nice evening!
par un voyageur
Publié le 21 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Steve P., Gestion de l’hôtel
Thanks for staying at My Place, Albert! We're glad your visit was good and appreciate your feedback. Travel safely, and have a great day!
par un voyageur
Expectations not exceeded
Publié le 20 août 2024 sur HotelsBathroom door wouldn't close as hinges were damaged. Ice maker in fridge wouldn't work. Nice guy behind counter said he wasn't a maintenance man but would try to fix 😀. I declined.
Commentaires de Gestion de l’hôtel
20 août 2024 par Steve P., Gestion de l’hôtel
Please accept our apologies, Bobby. We want all of our guests to have a great experience when they stay with us. We'll use your feedback to help our team be better in the future and will also make sure that ice maker is working correctly. We hope you'll give us another opportunity to host you and that you have a great evening.
par un voyageur
Publié le 20 août 2024 sur Hotels
The room was damp. No bodywash while I was already in the shower.
Commentaires de Gestion de l’hôtel
20 août 2024 par Steve P., Gestion de l’hôtel
Thanks for staying with us, Ronke. We'll follow up on these issues and make sure we address them. We want our guests to have everything they need for a great stay! We hope you had a safe trip and will come back to visit us anytime you're in town!
par un voyageur
Publié le 17 août 2024 sur Expedia
Very friendly and inviting staff. Clean and safe
Commentaires de Gestion de l’hôtel
18 août 2024 par Steve P., Gestion de l’hôtel
Thanks for staying with us, Oscar! We're glad you enjoyed your stay and appreciate your kind words. Travel safely, and we'll see you next time you're in town!
par un voyageur
Publié le 12 août 2024 sur Expedia
Great bang for your buck! Good area in town with lots around it, room was clean and staff was helpful
Commentaires de Gestion de l’hôtel
13 août 2024 par Steve P., Gestion de l’hôtel
Thanks, Jonn! We're glad you enjoyed your stay and that our team took excellent care of you. We work hard for our guests and want everyone to have a first-class experience. Travel safely, and have a terrific evening!
par un voyageur
Publié le 10 août 2024 sur Expedia
Awesome place to stay
Commentaires de Gestion de l’hôtel
10 août 2024 par Steve P., Gestion de l’hôtel
Thanks, Sharla! We're glad you enjoyed your visit and appreciate your kind words. Travel safely, and we'll see you next time you're in town!
