Note fondée sur 934 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de North Richland Hills
Publié le 10 nov. 2024
Would not recommend. Room smelled of very strong cigarette smoke (hotel is supposed to be nonsmoking) and they would not change our room during check in despite checking in early around 5 PM when other rooms were available. Had to open window to air our room and spent night elsewhere the first night.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Steve P., Gestion de l’hôtel
We're very sorry to hear about the issues you had, Wes. We are a nonsmoking hotel and will follow up with our team to see what happened and why we couldn't move you. We want everyone to have a terrific experience at My Place. Thank you for your feedback, and we’d love the chance to provide a much better experience next time you're in town. Travel safely, and have a great day!
par un voyageur de Chula Vista
Publié le 5 oct. 2024 sur Expedia
Excellent service and facilities
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Steve P., Gestion de l’hôtel
Thanks for staying with us, Jorge! We're glad everything was great and hope to see you again soon. Have a great weekend!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Steve P., Gestion de l’hôtel
Thanks, Shannon! We're glad you enjoyed your visit and hope to see you soon. Have a great weekend!
par un voyageur
Good place to sleep for a night
Publié le 3 oct. 2024 sur HotelsGood place to sleep for a night. Actually, the room had a full size fridge and a cooktop, so you could stay for an extended period of time. Better than it should have been for what I paid per night.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Steve P., Gestion de l’hôtel
Thanks for staying with us, Robert! We're glad your visit was great and appreciate your feedback. Travel safely, and we'll see you next time you're in town!
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Steve P., Gestion de l’hôtel
Thanks for staying at My Place! We appreciate your feedback and hope to see you again very soon. Travel safely, and have a great day!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Steve P., Gestion de l’hôtel
Thanks, Amber! We're glad your stay was good and appreciate your feedback. Travel safely, and we'll see you next time you're in town!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Nice location sort of hidden and safe feeling
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Steve P., Gestion de l’hôtel
Thank you, Thomas and Pamela! We're glad y'all felt safe and enjoyed your visit. We hope you had a great trip and will come back to stay with us anytime you're in Lubbock!
par un voyageur
Clean and budget friendly
Publié le 1 oct. 2024 sur HotelsThe hotel on a whole is a bit worn, but very clean. The room was great with a kitchenette and a recliner. The bed and the recliner was comfortable. The only negative was there were no washcloths in the bathroom. They provided body wash, shampoo, and conditioner. Had good water pressure in the shower. It was a great choice for a Texas Tech game weekend on a budget! We will be back!
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Steve P., Gestion de l’hôtel
Thanks for staying with us, Kristin! We're glad you enjoyed your stay and appreciate your feedback. We'll follow up with our team on those washcloths, too. It was an exciting game--and we hope you'll come back to stay with us anytime you're in town!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Wonderfullly fantastic staff from maintenance to housekeeping to desk. They were excellent But the hotel itself is in need of attention. My tub shower was cracked uneven weirdly bumpy when showering. Pinched my toes. Stains on from door mats dirty bird poop needed addressed around building. Window needed to have sheers then real curtain not the plastic up and down shade. Needed curb appeal by front doors plants real ones. Landscape needed attention. Just over all attention
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Steve P., Gestion de l’hôtel
Thank you for staying with us, Diana. We're so glad to hear our team took excellent care of you. We are sorry about the issues you encountered. We appreciate your feedback and will be taking a closer look at these areas to make improvements. We hope you’ll consider staying with us again so we can make your next visit even better. Take care, and have a great week!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Great room for the price!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Steve P., Gestion de l’hôtel
Thank you for staying with us, Blain! We're glad you found the room to be a great value. We appreciate your feedback and hope to see you again soon. Have a wonderful day!
