Note fondée sur 484 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,4 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Expedia
great place
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for the positive feedback! We’re delighted to hear you had a great experience. We look forward to welcoming you back.Sincerely,Hotel manager
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Erick,Thank you for the perfect 10 out of 10 rating! We’re thrilled to hear you had an exceptional stay. We look forward to your next visit.Sincerely,Hotel manager
par un voyageur
Publié le 19 août 2024 sur Expedia
Thin walls and got woke up at 4am due to neighbor playing music and singing as loud as possible, stomping upstairs, and no utensils or cookware for the kitchenette. Other than that, it was roomy, AC worked great, things were pretty clean, rough Towels, and night staff handled the neighbor issues quickly.
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience. I’m glad to hear the room was spacious, the AC worked well, and our night staff addressed the noise issue promptly. I apologize for the disturbances and the lack of utensils and cookware. We’ll work on improving these aspects for a more comfortable stay. Thank you for your feedback.Sincerely,Hotel manger
par un voyageur
Excellent
Publié le 9 août 2024 sur HotelsEverything was excellent. The service, the cleanliness and above all, the administration was very attentive.
Commentaires de Gestion de l’hôtel
10 août 2024 par Hotel manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review! We’re thrilled to hear that you found everything excellent, from our service and cleanliness to the attentiveness of our administration. We look forward to welcoming you back soon!Sincerely, Kevin Stephens Studio 6 Lubbock Medical Center TX
par un voyageur
Publié le 21 juin 2024 sur Expedia
Air conditioning. It was either full on or off.
Commentaires de Gestion de l’hôtel
22 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're pleased that you enjoyed your stay overall. We apologize for the inconvenience with the air conditioning. We will address this issue to improve our services. We hope to have the opportunity to welcome you back for a more comfortable experience.Best Regards, Hotel Manager
par un voyageur
Publié le 1 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
par un voyageur
Publié le 27 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager
par un voyageur
Publié le 13 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Esmeralda,Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations. If there's anything specific that you feel we could improve upon, please don't hesitate to reach out. We appreciate your input and hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Manager
par un voyageur
Publié le 5 mai 2024 sur Hotels
The staff is amazing and it is very quiet.
Commentaires de Gestion de l’hôtel
6 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We're thrilled to hear that you had an amazing stay with us and that you found our staff to be wonderful! Providing exceptional experiences for our guests is our top priority, and we're delighted that we could exceed your expectations. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again soon!Sincerely,Hotel Manager
par un voyageur
Publié le 4 mai 2024 sur Hotels
The stay was amazing and the staff is wonderful!!!
Commentaires de Gestion de l’hôtel
6 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We're thrilled to hear that you had an amazing stay with us and that you found our staff to be wonderful! Providing exceptional experiences for our guests is our top priority, and we're delighted that we could exceed your expectations. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again soon!Sincerely,Hotel Manager
