Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,2 Propreté de la chambre
2,8 Service et personnel
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 nov. 2019 sur Expedia
Draps, serviettes inchangées en 3 jours. Refait les lits et replis les serviettes. Propreté très moyennes.
par un voyageur de Singapore
Publié le 19 mai 2019 sur Expedia
Wasn't expecting much due to mixed reviews but our experience was decent. Communication was tough (only a young lady spoke english). And if you booked through Expedia, it seems like someone is managing the bookings and did not inform the reception. Booked a 3 bed room but settled for a 2 bed room since they said 3 bed not avail. Opened door and saw 2 cockroaches (went to hide, didnt kill them) but okay because they didnt reappear the next 2 days. Overall was clean and the people are nice. Rented motorbike as well.
Commentaires de Gestion de l’hôtel
21 mai 2019 par Anh Nguyet, Gestion de l’hôtel
We are sorry for your booking.
We promise next time there will be no cockroaches or other insects.
Thanks again for your review.
par un voyageur
Publié le 22 avr. 2019 sur Expedia
So not just the property this goes for expedia as well. map to this place on google maps puts it in completely the wrong area so i wasted hours looking for it when i sent emails to Expedia explaining this i had no response ive been charged for a room i never used
Directions from Expedia would not download so chances on using your service again slim
As for the hotel well they think they have had a result but tryst me they like Expedia are in for bad feedback on adverts i suggest next time you respond to your mail
Commentaires de Gestion de l’hôtel
19 mai 2019 par Anh Nguyet, Gestion de l’hôtel
We are very sorry for your bad experiences. We changed map on this website.
Hope to welcome you in next time with better services.
Thank you for feedback!
par un voyageur
Publié le 18 janv. 2019 sur Expedia
Would not recommend this hotel. The room was not clean and the staff where unfriendly.
Commentaires de Gestion de l’hôtel
30 janv. 2019 par Anh Nguyet , Gestion de l’hôtel
Hello,
I am the representative of the hotel and we felt very sad when received this feedback from our customers.
We quickly checked the attitudes of the staff as well as the quality of the rooms. We apologize to you Again about your bad experience, hope to welcome you next time with improved services.
